THE EFFECT OF MOTIVATION INCENTIVE ON BANK EMPLOYEE
(A case study of UBA, Yakubu Gowon Way, Kaduna Branch)
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ABSTRACT
This extended Essay provide an assessment of the effect of motivation incentive on bank employee, banking industry with united banks for African(UBA) Kaduna Branch along Yakubu Gowon way Kaduna in focus. An in-depth and critical review of literature that have significant relationship and relevance to the subject matter that are examined. The statistical methods employed in the test of hypothesis were chi-square test and analysis of variance(ANOVA). It was discovered that motivational factors significantly effect employees productivity in the Nigerian banking industry. Hence, some recommendations were made like management which should be more to incorporate motivation as part of the organisations. Overall, strategy of objectives which must be achieved. Also that managers should do their best to understand employees and their responsibilities and motivate them accordingly. Hence, the focus is the employees in United Bank for Africa plc. However, because of the environs structure of the bank the researcher narrowed it down to only one (1) branch i.e. the one along Yakubu Gown way in Kaduna
TABLE OF CONTENT
Title page – – – – – – – – – – i
Declaration – – – – – – – – – ii
Approval pages – – – – – – – – – iii
Dedication – – – – – – – – – iv
Acknowledgement- – – – – – – – – v
Abstraction- – – – – – – – – – vi
Table of content – – – – – – – – vii
CHAPTER ONE: INTRODUCTION
1.1 Introduction – – – – – – – – 1
1.2 Background of the study – – – – – – 2
1.3 Objective of the study – – – – – – 5
1.4 Scope and limitations of the studies – – – – 6
1.7 Definition of term – – – – – – – 6
CHAPTER TWO: LITERATURE REVIEW
2.0 Introduction – – – – – – – – 8
2.1 Meaning of motivation — – – – – – 9
2.2 Approaches to motivation – — – – – – 10
2.3 The Motivation process – – – – – – 14
2.4 Review of motivational the organs – – – – 15
2.5 The need for motivation in organisation – – – 30
2.6 Effects of motivational factors on employees productivity 35
CHAPTER THREE: SUMMARY, CONCLUSION AND RECOMMENDATIONS
3.1 Introduction – – – – – – – – 40
3.2 Summary of the study- – – – – – – 41
3.3 Conclusion – – – – – – – – 42
3.4 Recommendation- – – – – – – – 43
References – – – – – – – – – 45
CHAPTER ONE: INTRODUCTION
1.0 INTRODUCTION
Motivation on bank employee was established by the organisation (bank) with the aim to reset the healthy course of reconstruction growth and development of the organisation (bank) this research is set to understand how height level of employee engagement incentive to reward good work which happen to be a tried and also a test way of boosting staff moral.
But from banks perspective a banker, job in addition to growth the economy, there by motivation is necessary on bank employee for effective management.
The effect of motivation incentive on bank employee was established by the banking institution with an aim to reset the Nigeria banking industry on a healthy course of reconstruction growth and development.
It however, known that by 1982 the banking industry had not in the development and growth tracked, the industry (banking industry) had fallen drastically from its peak, due to lack of capacity to embank on such bold policy which goes beyond executive certain cosmetics aspect of the problems, and motivation on the employee will bring about setting the problem and make banking business to be effective and efficiently.
- BACKGROUND OF THE STUDY
Every organisation whether profit oriented or not establish its purpose goals and objectives which transpires into mission statement.
These of course are only accomplished by the efficient and effective management of its human material and financial sources.
However, the most dynamic and complex to manage is its human resources (people) due to essential difference individual behaviour and attitude as expressed in the work environment.
Work environment behaviour difference between and with individuals are produced by physical difference, mental capabilities, life-experience, culture, perception of a situation, age, sex, level of education, skills exposure, traits, abilities, energy level, family responsibilities, present standard of living, other available income, financial status years with employee, years on job, working experience and lastly level of job in organisational hierarchy among others.
On law about human behaviour that we can be certain about is that all people are different, it is on knowledge of these behavioural difference in the work place (environment) that this research intended to delve the influences that stimulates behaviours towards high performance for productivity in achieving organisational goals termed motivation.
Motivation is a general concept appreciated by many successful organizations and implemented for the overall benefit of the organisations.
The Nigeria banking industry is not an exception. The industry has undergone remarkable changes over the years, in terms of the number of institutions, ownership, structure, capitalisation, as well as depth and breath of operations. These changes have been influenced largely by challenges posed by deregulation of the financial sector globalisation of operations, technological innovations and adoption of supervisory and prudential requirements that conform to international standards.
As at January 2006 there were only 25 banks remaining from 89 deposit money banks operating in the country, due to consolidation.
It becomes imperative, that if banks must continue to service and be in operation,