IMPACT OF MANPOWER TRAINING AND DEVELOPMENT ON ORGANIZATIONAL PRODUCTIVITY IN KADUNA REFINERY AND PETRO CHEMICAL PLC, KADUNA

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ABSTRACT

Impact of Manpower Training and Development is an important tool for improving Human power in both skills and orientation, many organizations do not take it very serious which always undermine their productivity and growth, this study therefore, intends to bring out the important of topic empirically the study also brought out some useful suggestions in analyzing the notable problems always encountered in training and development both primary and secondary sources were utilized to conduct the research, in primary source, the researcher used some interview with relevant officers of our case study.

For the secondary data, this study contacted textbooks, journals and the internet, it was found that Kaduna Refining and Petrochemical Company (KRPC) has programs laid down for its staff training and development under human resource department, the result was that this exercise has actually assisted the organization in respect of staff skill, orientation which leads to higher productivity and goals it was recommended that the organization should provide adequate funds for all aspect of training and development programs for its managers and staff and should introduce job appraisal technique in order to identify effectiveness and efficiency.

TABLE OF CONTENTS

Title Page – – – – – – – – – – i

Approval Page – – – – – – – – – ii

Declaration – – – – – – – – – iii

Dedication – – – – – – – – – – iv

Acknowledgement – – – – – – – – v

Abstract – – – – – – – – – – vi

Table of Contents – – – – – – – – vii

CHAPTER ONE

Introduction – – – – – – – – 1
- Background of the Study – – – – – – 1
- Statement of the Problem – – – – – – 3
- Objective of the Study – – – – – – – 5
- Statement of Hypothesis – – – – – – 7
- Significance of the Study – – – – – – 7
- Scope of the Study – – – – – – – 8
- Limitation of the Study – – – – – – 9
- Historical Background of the Case Study – – – 10
- Definition of Terms – – – – – – – 18

CHAPTER TWO

Literature Review – – – – – – – 20
- Staff Training and Development: A Vital Tool for

Organizational Effectiveness – – – – – 21

Training and Development Needs – – – – 24
Kind of Training Needs – – – – – – 26
Methods of Training and Development – – – – 28
Approaches to Training – – – – – – 31
Effect of Training and Development – – – – 32
Organizational Effectiveness – – – – – 35
Staff Training and Development – – – – – 35
Problems and Prospects of Manpower Training and Development 36

CHAPTER THREE

Research Methodology – – – – – – 38
- Research Design – – – – – – – 38
- Research Population – – – – – – – 38
- Sampling Size and Techniques – – – – – 39
- Method of Data Collection – – – – – – 39
- Justification of Method Used – – – – – 39
- Method of Data Analysis – – – – – – 41
- Justification of Instrument Used – – – – – 42

CHAPTER FOUR

Data Presentation and Analysis – – – – 43
- Data Presentation – – – – – – – 43
- Data Analysis – – – – – – – – 52
- Testing of Hypothesis – – – – – – – 57

CHAPTER FIVE

Summary, Conclusion and Recommendations – 61
- Summary of Findings – – – – – – – 61
- Conclusion – – – – – – – – – 62
- Recommendations – – – – – – – 64
- References – – – – – – – – – 66

Appendix – – – – – – – – – 68

CHAPTER ONE

BACKGROUND OF THE STUDY

Manpower Training is very important for the development of any organization, why some organizations take it very serious others take it lightly, there is always a positive result on the part of an organization it takes up staff training and development very importantly.

Any organization that fails to take its Manpower training and development very necessary is definitely going to fail in achieving its objectives and goals or would else not going to meet up with competition, there are various training and development procedures that can be undertaken by organizations, this study is about highlighting the fact that unless training and development of manpower is properly done, objectives can never be attained.

Manpower Development therefore, becomes the end result of the application of power and thought career development in the public sector as in the private sector, employees anticipate equitable and adequate manpower development training. One of the purposes of an organization is to permit the group of individuals to enhance efficiency and productivity.

Efficiency refers to an input output relationship that is maximum works advised for a maximum layout of energy or resources, it is a nation of optimization where by maximum satisfaction is obtained for a given outlay of resources, efficiency on the other hand refers to the ability to operate or carry out a task. According to required standard, the study of manpower development as a tool for organizational efficiency has been embarked upon in attempt to access the extent to which organization especially the Kaduna Refining and Petrochemical Company (KRPC) cherish and promote the manpower training and development in maximizing individual and organizational output.

Therefore, the study would like to access, how far manpower development planned with the mind of those at the top level management whenever they are planning strategies to introduce new concept to the administrative procedures with particular reference to Kaduna Refining and Petrochemical Company (KRPC). In this development and recognition of the importance of impact of effective manpower development, the federal government of Nigeria inaugurated the National Manpower Planning Board on 18^th October, 1992.

STATEMENT OF THE GENERAL PROBLEM

Kaduna Refining and Petrochemical Company Limited is to some extent a large governmental organization both in the recruitment of the employees from all the departments, its system of operation as well as functions, the need for effective planning and manpower development need not to be over emphasized if the organization must remain on such positions and be among the best organizations in the country.

Benefits of impact of manpower development have rarely been demonstrated, this is partly as few boards and parastatals attempt to evaluate the result of training because sometime employees are allowed to pursue careers that have no relevance to the organization major functions.

Many believed that evaluation is difficult and that everyone would like to advance his or her career there by overwhelming the organizational training request, these are other aspects of manpower development and their potential benefits to transaction and individual from the basis of the study.

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