Leadership Styles and their Impact on Employee Productivity

(A case study of Kaduna Refinery and Petrochemical Company)

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Abstract

This project work is primarily covered with Leadership Style and their impact on employee productivity. A case study of Kaduna Refinery and Petrochemical Company Kachia Road, Kilometer 16 Kaduna South, Kaduna.

The first part of the project work introduces the reader to what extent leadership style have on employee productivity with background of the subject matter, the significant, objective and scope of the subject matter.

Secondly, the researcher review the works of past writers on the subject matter, the definition of terms area covered by the study.

Thirdly, it considers the method the researcher used in gathering necessary information for the study; questionnaire was employed as appropriate instrument for the study.

The researcher population was 200 individuals which consist of sales department, production department, human resource department and purchasing department staff of Kaduna Refinery and Petrochemical Company Kachia Road, Kilometer 16 Kaduna south Kaduna.

The researcher uses 20 people as a sample size which represent the entire population, the information gathered have also been analyzed and presented, result of data which is presented in tabular form using likert method.

Discussion of result have also been emphasized to give consistency between finding and the existing knowledge. Finally, the summary, conclusion of the entire work, further gives recommendation about the findings of the research work has shown that Kaduna Refinery and Petrochemical Company should adopt the use of effective leadership style as it is a better way of improving and increasing employee productivity in the organization.

TABLE OF CONTENTS

Title

Approval ii

Declaration iii

Dedication iv

Acknowledgement v

Abstract vii

CHAPTER ONE: Introduction

Background of the Study 1
Statement of the Problem 2
Objective of the Study 3
Significance of the Study 4
Research Questions 4
Scope of the Study 4
Definition of Terms 5

CHAPTER TWO: Literature Review

2.0 Introduction 7

Concept of Leadership 7
Leadership Styles 10
Fielders’ Situational Approach to Leadership 14
- Harsey and Blanchard’s Situational Leadership Theory 15
Factors to Consider in Selecting Leadership Style 17
Relationship between Leadership and Productivity 19
Leadership and Motivation 20
Types of Motivation 25
Leadership and Decision Making 26
Leadership and Communication 28

CHAPTER THREE: Research Methodology

Area of Study 30
Research design 30
Population of the Study 31
Sample and Sampling Procedure 31
Instrument for Data Collection 31
Administration of the Data 32
Statistical Technique Used for Analyzing Data 32

CHAPTER FOUR: Data Analysis and Presentation

4.1 Presentation of Result 34

CHAPTER FIVE: Summary, Discussion, Conclusion and Recommendation

Summary of Procedures 45
Discussion of Findings 46
Implication of Findings 47
Conclusion 48
Recommendations 48
Suggestion for Further Studies 49

Bibliography 50

Appendix

CHAPTER I: Introduction

1.1 Background of the Study

The importance of leadership in an organization can not be overemphasized. Leadership is a major element that sets successful and unsuccessful organizations and government apart. It plays central role in offering direction and purpose towards achieving goals of the organization. It is also an important element in the social relationship of groups at work. Leadership is the main factor that determines and shape group behaviour. When it is correctly applied, each employee enjoys a feeling of strong commitment towards achieving organizational goals. Regardless of equality of its members, every group will tend to have a system in which it will have a leader.

However, organizational goals can never be achieved without proper leadership style in play. It is important to note that the effective performance of an individual employee is a function of both his personal characteristics and the individual environment. A careful consideration of knowledge, skills, experience, attitude and motivation of an employee enhance maximum productivity and efficiency in the job. Since leadership deals with the human resource element, it provides the basis for effective utilization of material resources in an organization through individual skills, knowledge and ability.

Leadership can simply be defined as a process of influencing the activities of an individual or a group towards attainment of set goals. Leadership is the life wire of an organization. Douglas McGregor theory X and theory Y is to the view that leaders attitude towards human nature as a large influence on how that person behaves as a leader and how it affects the employee under the leader. It is however important to note that no single leadership style is likely to be effective in all circumstances, leadership style vary based on surroundings and circumstances.

However, instead of concentrating on a single leadership style, leaders can vary their approaches depending on three factors: forces in the leader, forces in the subordinate and forces in the situation. An effective leader is measured by his ability to manage and withstand forces around him and how to effectively utilize human and material resources to attain organizational objectives. Douglas McGregor put it clear that there is a close relationship between leaders’ expectation and the resulting performance of subordinates. He further explains that if leaders’ expectations are high, productivity is likely to be high.

1.2 Statement of the Problem

One of the problems observed by the researcher is the inflexibility of the leadership style by most organization managers. They fail to adjust their style of leading to the changing situations and business environment. This failure is as a result of the lack of understanding of the fact that no one particular style of leadership can fit all conditions and must be flexible to give room for change.

Another problem is close to the first. Managers failure to consider the prevailing situation when leading their subordinates. They fail to allow the situation dictate the particular style of leadership to adopt.

Also is the problem of absence of an effective line of communication between the manager and their employees. The communication gap between leaders and their subordinate posses a big problem for several organization as effective leadership is predicated on communication pattern of both the managers and their subjects.

In conclusion, leaders lack managerial experience in ensuring that workers are motivated, the absence of motivation

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