Effective Implementation of Organizational Policies And Procedures In Nigeria Business.
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ABSTRACT
In all business enterprise effective implementation of organizational policies and procedure is very important and can never be over emphasized and to achieve this goal, target and objective is beckoned the design of managers who do not sit there as a ceremonial heads rather they have role of implementing the organic functions of management in today’s dynamic and competitive business environment in Nigeria. This work is design to expose and the serious minded managers to be adequately equipped to face the challenges ahead as future management practitioner in big. And when adequate implementation of polices and procedures is not there business worldwide will be greatly affected. In generating data needed to achieve the objective of this study, cross-sectional survey was used. Questionnaire was used as the major instrument for primary data collection. The broaden the researcher’s depth of knowledge the study area the research embark on review of related literature with data drawn from secondary sources. Data generated in the study was presented on frequency table and analyzed using percentages while the hypothesis was tested with Z test.
It was found at the end of the research work that most organization get the best out of their work or reach to their option goal, target and objectives because of poor implementation of organizational policies works are not allowed to join in decision-making that concerns them.
Finally effective organizational policies and procedures must be more sensitive to customers and also in order to up grade the work-force with exquisite training and motivation so as to reunion a winner or achieve a set objective which is the main target.
CHAPTER ONE INTRODUCTION
1.1 Background of the study 1
- Statement of the problem 3
- Purpose of the study 4
- scope of the study 5
- research question 6
- research hypothesis 6
- significance of the study 7
- definition of term 8
references 10
CHAPTER – TWO REVIEW OF RELATED LITERATURE
- Effective implementation of policies 11
- Effective implementation of organizational functions 11
- Effective control of organizational policies 12
- Profile of first bank Nigeria Plc 15
- The managerial structure of F.B.N Plc 19
References 25
CHAPTER –THREE Research and Methodology
- Research design 59
- Population of the study 60
- Sample size and its determination 61
- Instrument for data collection 62
- Validation of the instrument 64
- Reliability of the instrument 64
- Method of data collection 65
- Method of data analysis 66
References 67
CHAPTER – FOUR Data Presenting And Analysis
- Presentation and analysis of data 69
- Testing of hypothesis 76
- Summary of results 80
References 82
CHAPTER – FIVE Discussion, Recommendation And Conclusion
- Discussion of Findings 88
- Conclusion 90
Bibliography 93
Questionnaire
CHAPTER ONE
1.1 GENERAL BACKGROUND OF THE STUDY
Effective Implementation of organizational policies and procedures in Nigeria business encourages delegation of decision-making to business managers who do not sit there as a ceremonial needs rather they have the role of implementing the organic functions of management in today’s dynamic and competitive business environment in Nigeria. This research work is design to expose and aid the serious minded managers to be adequately equipped to face the challenges ahead as future management parishioners in biz. Good polices provides definite and clear direction by top management and at the same time allow subordinates to make their own decision with clearly stated limits. The usual sources of policies and procedures and it is pertinence to note that for a business to retain it position as a going –concern entity, it is imperative that manager formular policies plan, strategies and also implement these plan effectively for the continued growth and survival of the business enterprise. This is a major aspect of a task facing managers especially in a modern complex business situation. Therefore, today’s managers must take into consideration the following measures for effective implementation of organizational policies and procedure in Nigeria business.
They must specifically take into account the forces and trend such as environmental, economic, political, sociological, psychological technological, legal and ethnical factors while formulating the policies than can facilitate the accomplishment of the overall objectives and goals of the business in question of course if a policy has been formulated but ha not been carried out or implemented into action. It cannot be effective since it has not come to the attention of the employees but it runs the risk of being overlooked or misinterpreted, but according to (Akpala, 1990: 59) he said less prone to misunderstanding for effective implementation of organizational polices and procedures in Nigerian business to be properly executed the laid down rules guiding the organization must follow.
Procedure on the other hand can be stated as the system that describes in details the step to be taken in order to accomplish a set objective in business which is the main target that heads to effective implementation of polices and procedures emphasis more in details while polices concentrate on the basic general approaches. Policy is therefore a guide for making decision. Thus according to Kpala (1990:57) he simple define policy as a guideline to managerial actions, while Coventry and barker (1985:93) define policies as the guideline laid down in general or specific terms to make organization to reach the expected target or objectives.
1.2 STATEMENT OF THE PROBLEM
This boil down to what constitute the problem on the study of effective implementation of organizational polices and procedure in Nigeria business cannot exist on it own, it needs employers who will work in implementing those policies needed for effective business environment and all these will not take expected standard unless workers are properly motivated ie given them required training, internal and external incentives their salary may even be increased, paying them over time and considering them as human beings and not machines by so doing the business will be booming since it is effectively structured and implemented but if the reverse is the case things will not be moving haphazardly and it will constitute a lot of problem to the study.