AN INVESTIGATION INTO THE CAUSES OF STUDENTS POOR ATTITUDE TOWARDS THE STUDY OF SECRETARIAL ADMINISTRATION IN TERTIARY INSITUTIONS IN ENUGU STATE

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CHAPTER ONE

Introduction

• Background of the study
• Statement of problem
• Purpose of the study
• Significance of the study
• Scope of the study
• Research questions

CHAPTER TWO

Literature review

• Definition an historical

Background of a secretary

• Distinguish between a Secretary and other categories

Of clerical staff

• Duties and qualities of a secretary
• Difficulties faced by a Secretary
• Derision of a secretary
• Motivation factors of Secretaries
• Provision of adequate facilities equipments
• Importance of guidance and Counselling before choosing a career
• Summary of literature reviewed

CHAPTER THREE

Research design and methodology

• Research method

3.1     design of the study

• Area of the study
• Population of the study
• Sampling of the study
• Sampling techniques
• Discrimination of the instrument for data collection
• Validation of instruments
• Administration of instruments
• Techniques for data analysis

CHAPTER FOUR

Presentation and analysis of data

• Testing of research questions

CHAPTER FIVE

Summary of the findings conclusion, and recommendation

• Summary of findings
• Conclusion
• Recommendations
• Suggested areas for furthers study
• Limitations of the study

References

Appendix

Questionnaires

ABSTRACT

          The purpose of carrying out this research was to investigate on the causes of students poor attitude towards the study of secretarial studies in tertiary institutions in Enugu state. In order to obtain the requires data, the researcher use some selected tertiary institutions in Enugu State with a total population of 610 respondents, 400 respondents were used as the sample size while instrument for data collection were questionnaire, text books and personal observation. Three research questions were formulated for the study.

The findings showed that:

Enough equipment were not provided for imparting of the course.

The financial involvement of the course is very high.

Most of the students were not properly, guided by guidance and counsellors before enrolling into the department.

The researcher finally made some useful suggestions and recommendation on the provision of required equipment for department of secretarial studies, that Government should come to the aid of tertiary institutions that are running this course since the equipment are very expensive. The researcher also recommended that guidance and counsellor services should be given to the students before choosing their courses also that there must be good report between students and lectures.

CHAPTER ONE

1.0          INTRODUCTION

1.1     BACKGROUND OF THE STUDY:

Secretarial studies, simply put, is education for secretaryship which includes the training necessary to develop secretarial skills.  These skills include human relation skills e.g. writing and translating shorthand with typewriter, knowing how to operate typewriter both manual and electric and finally being a computer literate.  All these sub-skills prepare one for the secretarial functions for which a good secretary must possess.  Secretarial studies is also part of the business education which many scholars have written on the subject, all have seen it as education that equips the learner with the skills which they required for use in business offices.

Secretarial studies is one of the most literate course one can offer among other related course.  Those who successfully graduated from this course of study are always in terms of job opportunities.

In Nigeria for example, the demand for secretary by various business concern are exhaustible.  In the recent past, the secretary by virtue of the training, specialization and responsibility takes the position of an administration which is a step below that of a manager.

At present, responsibility below on a secretary varies from one business concern to another and that is aspiring to the managerial post.  All these are dependent on hand work, further training and experience.

Even with the technological revolution in the office, the place of the secretary remains unthreatened. The secretary has unlimited career protests, she is sometimes referred to as a live-wire of an organization or office encyclopaedia among other befitting names.

Secretaries receive adequate training to cope with versatility in an increasingly complex and automated modern office.

But amidst all these available opportunities for the secretary, there has been a negative attitude among the present day students in studying the course in the tertiary institutions especially among the males.  The scarcity of proficient secretaries has been remarkable in our developing economy.

Over the years, the secretary has been misrepresented, misapprehended, and misinterpreted as well, with this ugly development, a lot of students aspiring to professionalise on the ever increasing demand of secretaries in our fast developing economy?

Hence the dire need for the study, the “causes of students poor attitude towards the study of secretarial studies in tertiary institutions” with a view of finding out the problems and then solving them.

Perhaps, the most crucial and challenging questions in the minds of secretarial administration educators is what to do in order to keep pace with technological change in the secretarial office equipment and not poor enrolment into the course.

1.2          STATEMENT OF PROBLEMS:

For quite sometime now, there has been a decline on the number of prospective school learners who offer secretarial studies in tertiary institutions.

Moreover, a higher percentage of those who apply to read the course nowadays has been observed to be females.

In another development, some students offering the course claimed that it was their inability to fit into other