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TAXATION AS AN INSTRUMENT OF ECONOMIC DEVELOPMENT IN NIGERIA

TAXATION AS AN INSTRUMENT OF ECONOMIC DEVELOPMENT IN NIGERIA

COMPLETE PROJECT  MATERIAL COST 5000 NAIRA OR $10 , 

. A FRESH TOPIC NOT LISTED ON OUR WEBSITE COST 50,000 NAIRA ( UNDERGRADUATE) OR 100,000 FOR SECOND DEGREE STUDENTS. $500. PLUS  FREE SUPPORT UNTIL YOU FINISH YOUR PROJECT WORK. CONTACT US TODAY, WE MAKE A DIFFERENT. DESIGN AND WRITING IS OUR SKILLED.  DESIGN AND WRITING IS OUR SKILLED.

Note: our case study can be change to suit your desire location . we are here for your success.

                                   ORDER NOW

MAKE YOUR PAYMENT  INTO ANY OF THE FOLLOWING BANKS:
 GTBANK
Account Name : Chi E-Concept Int’l
ACCOUNT NUMBER:  0115939447
First Bank:
Account Name: Chi E-Concept Int’l
Account Name: 3059320631

Foreign Transaction For Dollars Payment :
Bank Name: GTBank
Branch Location: Enugu State,Nigeria.
Account Name: Chi E-Concept Int’l
 Account Number:  0117780667. 
Swift Code: GTBINGLA 
Dollar conversion rate for Naira is 175 per dollar. 

ATM CARD:  YOU CAN ALSO MAKE PAYMENT USING YOUR ATM CARD OR ONLINE TRANSFER. PLEASE CONTACT YOUR BANKER SECURITY GUIDE ON HOW TO TRANSFER MONEY TO OTHER BANKS USING YOUR ATM CARD. ATM CARD OR ONLINE BANK TRANSFER IS FASTER FOR QUICK DELIVERY TO YOUR EMAIL . OUR MARKETER WILL RESPOND TO YOU ANY TIME OF THE DAY. WE SUPPORT CBN CASHLESS SOCIETY. 

OR
PAY ONLINE USING YOUR ATM CARD. IT IS SECURED AND RELIABLE.

Enter Amount

form>DELIVERY PERIOD FOR BANK PAYMENT IS  LESS THAN 2 HOURS

How to transfer from your bank account to All  Nigeriabanks

1. Access Bank:
—-*901#

2. EcoBank:
—-*326#

3. Fidelity Bank:
—-*770#

4. FCMB:
—-*389*214#

5. First Bank
—-*894#

6. GTB:
—-*737#

7. Heritage Bank:
—-*322*030#

8. Keystone Bank:
—-*322*082#

9. Sky Bank:
—-*389*076*1#

10. Stanbic IBTC:
—-*909#

11. Sterling Bank:
—-*822#

12. UBA:
—-*389*033*1#

13. Unity Bank:
—-*322*215#

14. Zenith Bank:
—-*966#

15. Diamond Bank
—-*710*555#

To know your BVN, dial
—-*565*0#.

E.g for First bank…   *894 *Amount *Acct. No. #

Please dail d code from d number u used to register d account from the bank

CALL OKEKE CHIDI C ON :  08074466939,08063386834.

AFTER PAYMENT SEND YOUR PAYMENT DETAILS TO

08074466939 or 08063386834, YOUR PROJECT TITLE  YOU WANT US TO SEND TO YOU, AMOUNT PAID, DEPOSITOR NAME, UR EMAIL ADDRESS,PAYMENT DATE. YOU WILL RECEIVE YOUR MATERIAL IN LESS THAN 2 HOURS ONCE WILL CONFIRM YOUR PAYMENT.

WE HAVE SECURITY IN OUR BUSINESS.   

MONEY BACK GUARANTEE

 

Click here to download our android mobile app to your phone  for more materials and others

 

CHAPTER ONE

1.0     INTRODUCTION

1.1     AIMS AND OBJECTIVES

1.2     STATEMENT OF PROBLEMS

1.3     RESEARCH METHODOLOGY

1.4     SIGNIFICANCE OF THE STUDY

1.5     SCOPE OF THE STUDY

          REFERENCES

 

CHAPTER TWO

2.0     LITERATURE REVIEW

2.1     HISTORICAL BACKGROUND

2.2     DEFINITION OF TERMS

2.3     STRUCTURE OF TAXATION

2.4     IMPACT OF TAXATION ON THE ECONOMIC DEVELOPMENT OF NIGERIA

2.5     PROBLEMS OF EFFECTIVE TAX ADMINISTRATION IN NIGERIA

REFERENCES

 

CHAPTER THREE

3.1     SUMMARY

3.2     CONCLUSION

3.3     RECOMMENDATION

BIBLIOGRAPHY

CHAPTER ONE

 

1.0     INTRODUCTION

economic development is the first priority of every developing nation, Nigeria being a developing nation is no exception.  The concept of economic development is closely related to economic growth, these two concept are more often than not used interchangeably.  Even among the economist, consensus had not yet been reached as to the difference between the two concepts.  While one school of thought see the two as the same, the other school of thought differentiate economic development from increase in Gross National Product.  The two concept however, shall be used interchangeably for the purpose of this study.

Mc Graw Hill Dictionary of Eonomic defines economic growth as “an increase in nations or areas capacity to produce goods ad services coupled with an increase in production of these goods and services.

To provide goods and services, however the government needs to purchase goods and services from the private sector and to employ labour.  Given the comparatively limited amounts of resources that it is ordinarily possible and product to obtain from abroad and from domestic borrowing and non-tax revenue, most of the developing countries have felt the need to increase tax revenues.

Tax as defined by the international dictionary of English is “money paid to the government usually a percentage of personal income or of the cost of goods and services bought”.  Tax is a compulsory levy or payment imposed by the government of a nation on her citizens through an organized or specialized unit or agency.  The process of collecting tax is called taxation since tax is an obligation, it is not a matter of choice but of necessity for the citizens to pay tax.

The history of taxation can be traced back as far as the ancient empires of world history.  In Nigeira, taxation is not a new thing.  In the pre-colonial days, taxation was practiced in the various sections of the country, this was more evident in the Northern region as a result of it’s organized system of government.  Although, taxation has been a characteristics of all government, the native and form in which it existed differ from one area to the other.  In spite of these different methods of taxation, the system had persisted.  The question that might arise here is why has taxation become a permanent feature of all government.

The reason for the persistence of taxation is not for fetched, the most important is in the provision of societal needs.  The revenues collected from tax are used in the provision of basis amenities and infrastructure such as electricity, pipe born water, hospitals and other similar services.

In addition, tax is used as a fiscal policy tool of economic policy to redistribute income, boost some particular industry, fight inflation and depression and other economic predicament.

It has become important to research into this aspect of the economy, since it is the only source of government revenue that has remained fairly stable over the years.  In the early independence days, Agriculture was the main stay of the economy, this dwindle in the 1970s with the discovery of oil, leaving us importers of food items, like rice, beans, and others.

During the oil glut of 1980s, the prices of petroleum fluctuated regularly this affecting revenue derived from oil.

There is no system that is perfect in its entirety, hence the tax system has its short comings.

Taxes are decorative.  Thus a key issue in the design of the tax system is, how to reduce the amount of distortions imposed by the system.  Problems of taxation in developing countries have been receiving special and increasing attention in recent years, in the context of the world’s concern for accelerating the pace of their economic growth under condition of stability.

Much of the theoretical and applied work has been related to the tasks of constructing productive and equitable tax system suited to the peculiar economic and social conditions prevailing in various less developed countries.

Another weakness evidenced in the system is poor enforcement and accountability of tax revenue collected, revenue leakages usually caused by incompetence of tax officers.  To check this, the services of experts and tax consultants should be employed by tax administrations for effective tax administration.

 

  • AIMS AND OBJECTIVES

The purpose of this study is to identify and evaluate the

contribution of taxation of the development of the Nigeria economy.  For this reason

THE ROLE OF FINANCIAL MANAGEMENT A CORPORATE ORGNAISATION

THE ROLE OF FINANCIAL MANAGEMENT A CORPORATE ORGNAISATION

A CASE STUDY OF NICON INSURANCE COMPANY LIMITED ENUGU, ENUGU STATE

COMPLETE PROJECT  MATERIAL COST 5000 NAIRA OR $10 , 

. A FRESH TOPIC NOT LISTED ON OUR WEBSITE COST 50,000 NAIRA ( UNDERGRADUATE) OR 100,000 FOR SECOND DEGREE STUDENTS. $500. PLUS  FREE SUPPORT UNTIL YOU FINISH YOUR PROJECT WORK. CONTACT US TODAY, WE MAKE A DIFFERENT. DESIGN AND WRITING IS OUR SKILLED.  DESIGN AND WRITING IS OUR SKILLED.

Note: our case study can be change to suit your desire location . we are here for your success.

                                   ORDER NOW

MAKE YOUR PAYMENT  INTO ANY OF THE FOLLOWING BANKS:
 GTBANK
Account Name : Chi E-Concept Int’l
ACCOUNT NUMBER:  0115939447
First Bank:
Account Name: Chi E-Concept Int’l
Account Name: 3059320631

Foreign Transaction For Dollars Payment :
Bank Name: GTBank
Branch Location: Enugu State,Nigeria.
Account Name: Chi E-Concept Int’l
 Account Number:  0117780667. 
Swift Code: GTBINGLA 
Dollar conversion rate for Naira is 175 per dollar. 

ATM CARD:  YOU CAN ALSO MAKE PAYMENT USING YOUR ATM CARD OR ONLINE TRANSFER. PLEASE CONTACT YOUR BANKER SECURITY GUIDE ON HOW TO TRANSFER MONEY TO OTHER BANKS USING YOUR ATM CARD. ATM CARD OR ONLINE BANK TRANSFER IS FASTER FOR QUICK DELIVERY TO YOUR EMAIL . OUR MARKETER WILL RESPOND TO YOU ANY TIME OF THE DAY. WE SUPPORT CBN CASHLESS SOCIETY. 

OR
PAY ONLINE USING YOUR ATM CARD. IT IS SECURED AND RELIABLE.

Enter Amount

form>DELIVERY PERIOD FOR BANK PAYMENT IS  LESS THAN 2 HOURS

How to transfer from your bank account to All  Nigeriabanks

1. Access Bank:
—-*901#

2. EcoBank:
—-*326#

3. Fidelity Bank:
—-*770#

4. FCMB:
—-*389*214#

5. First Bank
—-*894#

6. GTB:
—-*737#

7. Heritage Bank:
—-*322*030#

8. Keystone Bank:
—-*322*082#

9. Sky Bank:
—-*389*076*1#

10. Stanbic IBTC:
—-*909#

11. Sterling Bank:
—-*822#

12. UBA:
—-*389*033*1#

13. Unity Bank:
—-*322*215#

14. Zenith Bank:
—-*966#

15. Diamond Bank
—-*710*555#

To know your BVN, dial
—-*565*0#.

E.g for First bank…   *894 *Amount *Acct. No. #

Please dail d code from d number u used to register d account from the bank

CALL OKEKE CHIDI C ON :  08074466939,08063386834.

AFTER PAYMENT SEND YOUR PAYMENT DETAILS TO

08074466939 or 08063386834, YOUR PROJECT TITLE  YOU WANT US TO SEND TO YOU, AMOUNT PAID, DEPOSITOR NAME, UR EMAIL ADDRESS,PAYMENT DATE. YOU WILL RECEIVE YOUR MATERIAL IN LESS THAN 2 HOURS ONCE WILL CONFIRM YOUR PAYMENT.

WE HAVE SECURITY IN OUR BUSINESS.   

MONEY BACK GUARANTEE

 

Click here to download our android mobile app to your phone  for more materials and others

 

ABSTRACT

 

          This project is poised to x= raying the degree of “the role of financial management in a corporate organization”.  The main aim of every business is profit maximization.  Care must therefore be taken to ensure that available finance for a business is well managed. This role is left in the hands of financial manager.

In conducting the research on this topic, the researcher wishes to visit the Enugu office of the NICON insurance corporation NICON PLC and administer questionnaire to the Zonal Director and other top ranked workers in the corporation in a bid to collect proper information.  It is purely on oral interview, after which critical analysis of data follows.

Regrettably certain factors will tend to limit research for this information.  Resources are scarce to meet up with transportation expenses to various part of the country for information.  Lectures will be going on in the class, making it impossible for the researcher to go out every time.

In conclusion, the researcher will suggest that corporate organizations in Nigeria will be compared to those in advanced countries if the finance available to them are managed well.

 

 

TABLE OF CONTENTS

CHAPTER ONE
  • Introduction

1.1     Background of the study

  • Statement of problem
  • Objective of the study
  • Research Hypothesis
  • Scope and limitation of the study
  • Definition of terms

References

CHAPTER TWO
  • Literature review

2.1     General review

  • Financial ratio and profit planning
  • Current Assets Management
  • Break even analysis of a firm
  • Forecasting future needs for funds
  • Budgeting and investment analysis
  • Managing the financial structure

References.

 

CHAPTER THREE
  • Research Design and methodology

3.1     research design

  • Sources of Data collection,
  • Population and sample size
  • Methods of investigation

 

CHAPTER FOUR

  • Presentations, analysis and interpretation of data

4.1     Analysis of Data

  • Hypothesis Testing

 

CHAPTER FIVE
  • Summary of findings, conclusion and Recommendation

5.1     Summary of findings

  • Conclusions
  • Recommendations

Bibliography

Appendix

CHAPTER ONE

 

 

INTRODUCTION

1.1     BACKGROUND OF THE STUDY

Financial management involves all activities of a financial manager concerned with arising of capital, planning cash and credit requirement including the effective control of financial resource.

The activities could be segregated as follows:

  1. Converting forecasts into plans and budgets
  2. Planning the appropriate capital structure
  • Raising cash from outside the business
  1. Forecasting the future availability of and requirement of cash
  2. Investing surplus finds
  3. Controlling cash balances and flows in accordance with plans and

with changing circumstances.

With the emergence of finance as a separate field of study the emphases was more or less on legal matter such as mergers formation of new company’s disposal and consolidation.

With most vital problem of the firm was identification of means of raising capital for possible expansion due to increasing ware in industrialization, the mobility of funds from area of surplus to are of scarcity pose a lot of problems.

In the 1930s the stock of depression ushered in an era of conservation, and attention shifter to such topics as preservation of capital, maintenance of liquidity, reorganization of financially troubled corporations, and the bankruptcy process the federal government assumed a much larger role in regulating business.

In 1940s and early 1950s offered little new in the study or produce of corporate finance.  However, in the mid- 50s a major shift in emphasis took place.  Up to that time, the study of finance had been descriptive o definitional in nature.

Furthermore, the orientation had been from the viewpoint of a third partly, or outside looking in the all changed in the mid-50s as a more analytical decision oriented approach began to evolve.

The first area of study to generate the new found enthusiasm for decision related analysis  was capital budgeting, in which the financial manager was presented with analytical techniques for allocating resources among the various assets of the firm the enthusiasms spread to other decision making areas of the firm such as cash and inventory management, capital structure formulation, and dividend and policy. The emphasis shifted from that of the outside looking in to that of the financial manger force to make tough day to-decision affecting the performance of firm.

Form the late 1960s through todays; financial management has focus on risk-return relationship and the maximization of return for a given level of risk.

Another area of financial research that also receiving more attention in early 1990s is AGENKY THEORY.  This theory examines the relationship of the firm.  In privately owned firms, management and the owners are usually the same people.  Management operates the firm to satisfy its own goals, needs, financial requirements, and the like.  As a company moves from private to public ownership, management now represents all the owners, this places management in the agency position of making   decision in the best interest of all shareholder.

Because of the diversitied ownership interest, conflicts between managers and shareholder can arise that impact the financial decision of the firm.

Also, because of the increased level of corporate stock took place in the 1980s agency theory has became more important in assessing whether shareholders goals are being achieved by management in the long rum

 

  • STATEMENT OF PROBLEM

There have been unprecedented increase in the request for the answer of

the following questions posed in order to clarity the duties of financial manager which is the prospective rank of a student studying finance.

What is managerial finance?  How important is finance functions to the company; it the financial manager is responsible for the performance of certain tasks, dose this mean that his actions are designed to accomplished specific goals.  How and when do the finance achieved

CUSTOMER SERVICE AND ITS IMPROVEMENT IN THE NIGERIAN COMMERCIAL BANKING INDUSTRY.

CUSTOMER SERVICE AND ITS IMPROVEMENT IN THE NIGERIAN COMMERCIAL BANKING INDUSTRY.

COMPLETE PROJECT  MATERIAL COST 5000 NAIRA OR $10 , 

. A FRESH TOPIC NOT LISTED ON OUR WEBSITE COST 50,000 NAIRA ( UNDERGRADUATE) OR 100,000 FOR SECOND DEGREE STUDENTS. $500. PLUS  FREE SUPPORT UNTIL YOU FINISH YOUR PROJECT WORK. CONTACT US TODAY, WE MAKE A DIFFERENT. DESIGN AND WRITING IS OUR SKILLED.  DESIGN AND WRITING IS OUR SKILLED.

Note: our case study can be change to suit your desire location . we are here for your success.

                                   ORDER NOW

MAKE YOUR PAYMENT  INTO ANY OF THE FOLLOWING BANKS:
 GTBANK
Account Name : Chi E-Concept Int’l
ACCOUNT NUMBER:  0115939447
First Bank:
Account Name: Chi E-Concept Int’l
Account Name: 3059320631

Foreign Transaction For Dollars Payment :
Bank Name: GTBank
Branch Location: Enugu State,Nigeria.
Account Name: Chi E-Concept Int’l
 Account Number:  0117780667. 
Swift Code: GTBINGLA 
Dollar conversion rate for Naira is 175 per dollar. 

ATM CARD:  YOU CAN ALSO MAKE PAYMENT USING YOUR ATM CARD OR ONLINE TRANSFER. PLEASE CONTACT YOUR BANKER SECURITY GUIDE ON HOW TO TRANSFER MONEY TO OTHER BANKS USING YOUR ATM CARD. ATM CARD OR ONLINE BANK TRANSFER IS FASTER FOR QUICK DELIVERY TO YOUR EMAIL . OUR MARKETER WILL RESPOND TO YOU ANY TIME OF THE DAY. WE SUPPORT CBN CASHLESS SOCIETY. 

OR
PAY ONLINE USING YOUR ATM CARD. IT IS SECURED AND RELIABLE.

Enter Amount

form>DELIVERY PERIOD FOR BANK PAYMENT IS  LESS THAN 2 HOURS

How to transfer from your bank account to All  Nigeriabanks

1. Access Bank:
—-*901#

2. EcoBank:
—-*326#

3. Fidelity Bank:
—-*770#

4. FCMB:
—-*389*214#

5. First Bank
—-*894#

6. GTB:
—-*737#

7. Heritage Bank:
—-*322*030#

8. Keystone Bank:
—-*322*082#

9. Sky Bank:
—-*389*076*1#

10. Stanbic IBTC:
—-*909#

11. Sterling Bank:
—-*822#

12. UBA:
—-*389*033*1#

13. Unity Bank:
—-*322*215#

14. Zenith Bank:
—-*966#

15. Diamond Bank
—-*710*555#

To know your BVN, dial
—-*565*0#.

E.g for First bank…   *894 *Amount *Acct. No. #

Please dail d code from d number u used to register d account from the bank

CALL OKEKE CHIDI C ON :  08074466939,08063386834.

AFTER PAYMENT SEND YOUR PAYMENT DETAILS TO

08074466939 or 08063386834, YOUR PROJECT TITLE  YOU WANT US TO SEND TO YOU, AMOUNT PAID, DEPOSITOR NAME, UR EMAIL ADDRESS,PAYMENT DATE. YOU WILL RECEIVE YOUR MATERIAL IN LESS THAN 2 HOURS ONCE WILL CONFIRM YOUR PAYMENT.

WE HAVE SECURITY IN OUR BUSINESS.   

MONEY BACK GUARANTEE

 

Click here to download our android mobile app to your phone  for more materials and others

ABSTRACT

This is a research work, which examines the improvement of customer service in the Nigerian Banking Industry. A case study of UBA Plc. Agbani Road Enugu.

To guide this study the following five research questions and two hypothesis tested were formulated: what are the characteristics of staff  and customer of UBA Plc Agbani Road Enugu? To what extent are the human and material resources adequate to achieve effective functionality in UBA Plc? To what extent are the objectives and aims of the UBA Plc are being achieved? What are the relationship between UBA Plc staff and customer of the branch? To what extent are the complaints of non-satisfactory services from customer affect the operation of the bank?

Ho: there is no significant difference at 0.5 in the perception of customers and staff on whether the service received in the bank meets the needs and interest of the customers.

Ho: management is not the cause of bank low performance. A structured questions developed by the researcher was administered to a total of 53 customers and staff of the UBA Plc Agbani Road Enugu.

The data collected were analyzed using chi-square method. The major findings were among: –

  1. Most of the resources both human and materials are not available for effective functionality of the services.
  2. Majority of its service had not improved.
  3. A great deal of improvement needs to be made in the service rendered.
  4. Majorities of the customers of UBA Plc Agbani Road Enugu are savings deposits.

Based on the findings, the major recommendations were as follows: enough manpower should always be placed at the counter to attend to customer’s inquiries / needs, quality / status of the counter clerks and cashiers should be raised so that shorter time is spent by customers in carrying out this transaction.

The infrastructural needs be improved. E.g. computerization of savings department.

The bank should encourage staff to enhance in the educational qualification.

 

 

 

CHAPTER ONE

INTRODUCTION

  • Background of the study
  • Statement of problem
  • Purpose of the study
  • Scope of the study
  • Research hypothesis
  • Significant of the study
  • Limitation of the study
  • Definitions of the terms

References.

 

CHAPTER TWO

REVIEW OF THE RELATED LITERATURE

  • Classification of Commercial Banks
  • Customer service
  • Effects of Communication on Staff / Customer Relationship
  • Public relations and Staff / Customer Relationship
  • Attitude, Efficiency and Motivation
  • Services Strategies and Policies.

References.

 

CHAPTER THREE

RESEARCH DESIGN AND METHODOLOGY

  • Research Design
  • Area of the Study
  • Population of the Study
  • Sample and Sampling Procedures
  • Instrument for Data Collection
  • Validation of the Instrument
  • Reliability of the Instrument
  • Method of Data collection
  • Method of Data Analysis

References.

 

CHAPTER FOUR

DATA PRESENTATION AND DATA ANALYSIS

  • Presentation and Analysis of Data
  • Testing of Hypothesis
  • Summary of Result.

References.

 

CHAPTER FIVE

DISCUSSION, RECOMMENDATIONS AND CONCLUSION.

  • Discussion of Result / Findings.
  • Conclusions
  • Implications of the Research Findings.
  • Recommendations
  • Suggestion for the Result.

Bibliography.

 

CHAPTER ONE

 

INTRODUCTION

  • BACKGROUND OF THE STUDY

The origin of banking in Nigeria dated back to the Goldsmith in Verice and up-till date, personal service is till the mainstay of banks output for her customers.

Service is the act of distributing the banks various production packages and marketing strategies implementation. It is also the bulwark of the industry in the face of government guidelines and hash monetary or fiscal policies. This is viewed by Oguntade Adekunle M. in Business Time that by aggressive marketing advertisement with the current Central Bank directives on deregulation of interest rate, banks must work extremely hard to be able to survive.

In Nigeria, the economy has been largely extubitive of classic sellers market in all sectors. Till the recent past, the country is under banked and bank customers have to accept or consume, service without questions as in every seller’s market. No wonder Irojiogu Echerue in his write-up of pricing of Commercial Bank services in Business Times pointed out that so may factors militate against rendering efficient banking services in Nigeria.

But today banking in Nigeria has become more competitive. Riege Anil stated in Business Times that as an effort to improve and provide innovative services, banks especially commercial banks must step in line will present trend in the market, the customers who are the ultimate aim of the bank should be satisfied through deliverance of services that will satisfy the need of the customers, the bank make their profits. considering this fact and also the view that human needs are instable, there is the need for this study to improve the service rendered to customers. The idea of efficient services in the banking industry has been given serious attention not only by the management of bank (UBA), but also by the government. The view is that commercial banks should provide prompt, friendly, coveteous, orderly, efficient and satisfying services to her customer.

In view, of the foreign relationship between a bank and her customers is contractual. This is because baking is about trust. The customers entrust his hard-earned money with the bank for safekeeping. Here the bank is a debtor/agent and the customer is the creditor/principal since she (bank) carries out instruction of the customers in consideration for these services, the bank is paid commission, interest or fee.

In some situation, the bank is the creditor while the customer is the debtor. Such situation like advances or credit facilities to customers. Yet, many banks are known for their slow pace  in transacting business. Long queues with customers waiting for towns to cash their cheques or deposit their money. To open an account is characterized by “come today, come tomorrow and next week syndrome. To buy a bank draft is another story. This is bullressed in one of the national daily newspaper 1996 in the treat of WAEC registration, had a cartoon of an employee who was asking for two days casual leave to enable him purchase bank draft.

Another, a bank customer was carrying a mat to the bank so as to sleep while waiting for his turn in the crowded banking hall to cash his cheque, yet another, a bank customer was being turned around by bank staff in his quest for the section of foreign exchange for him to exchange his foreign currency.

According to Gadzama M.W. in his chairman’s statement of Allied Bank Annual Report “that customers are treated with lack of seriousness by bank staff. They believe it is right to deliberately delay customers as a result of their non-challant attitude to work. It is always a daily, occurrence to hear abuses flowing from customers to bank staff over a protracted delay in completing bank transactions.

No wonder the Chief of General staff vice admiral Augustus Aikuomu stressed the point while addressing delegates in the 10th Anniversary of the Nigerian Institute of Bankers. He said” rather one observe buoyant balance sheet which are not as a result of quality services, (emphasis mine) or growth stimulation, but a because to a drastic shift in asset portfolio, characterized by a more total avoidance of risk altogether”. That is why there must be need for reorientation in attitude of bank staff towards their customers. In the next decade, banking and nation economic activities will certainly become more complex and sophisticated.

In United Bank for Africa Plc, Agbani Road Enugu, where the case study is based on the story is not different. A brief mention of the origin of the bank will be made. United Bank for Africa Plc, was originated from Britain and France, the British French Bank Limited itself, metamorphosed from Bruci Paris (Banque National Parle commerce et al, Industries) established in 1932. The officially opened to business in December 1949 with a staff strength of twelve.

In 1960, the went public in accordance with the policy and intention of the French owners of bank to sell off their shares to Nigerians on February 1961, the United Bank for Africa was incorporated to take over the assets and liabilities of the British for business under this new name on October 3rd 1961. The also serve a good number of customer. But because the two parties (staff and customers) are not satisfied with each other, hence the study.

 

  • STATEMENT OF THE PROBLEM

In the service ministry effectiveness of management is often by the quality of service rendered. There is in turn determined by the time spent to obtain the service and the circumstance in which it is received. Customers are satisfied when they get the services they want at the right time, right place, right price and in the right manner. As customers and users of bank

ANALYSIS OF FINANCIAL CONTROL SYSTEM IN GOVERNMENT COMMERCIALIZED ENTERPRISES

ANALYSIS OF FINANCIAL CONTROL SYSTEM IN GOVERNMENT COMMERCIALIZED ENTERPRISES

A CAST STUDY OF NEPA ENUGU

COMPLETE PROJECT  MATERIAL COST 5000 NAIRA OR $10 , 

. A FRESH TOPIC NOT LISTED ON OUR WEBSITE COST 50,000 NAIRA ( UNDERGRADUATE) OR 100,000 FOR SECOND DEGREE STUDENTS. $500. PLUS  FREE SUPPORT UNTIL YOU FINISH YOUR PROJECT WORK. CONTACT US TODAY, WE MAKE A DIFFERENT. DESIGN AND WRITING IS OUR SKILLED.  DESIGN AND WRITING IS OUR SKILLED.

Note: our case study can be change to suit your desire location . we are here for your success.

                                   ORDER NOW

MAKE YOUR PAYMENT  INTO ANY OF THE FOLLOWING BANKS:
 GTBANK
Account Name : Chi E-Concept Int’l
ACCOUNT NUMBER:  0115939447
First Bank:
Account Name: Chi E-Concept Int’l
Account Name: 3059320631

Foreign Transaction For Dollars Payment :
Bank Name: GTBank
Branch Location: Enugu State,Nigeria.
Account Name: Chi E-Concept Int’l
 Account Number:  0117780667. 
Swift Code: GTBINGLA 
Dollar conversion rate for Naira is 175 per dollar. 

ATM CARD:  YOU CAN ALSO MAKE PAYMENT USING YOUR ATM CARD OR ONLINE TRANSFER. PLEASE CONTACT YOUR BANKER SECURITY GUIDE ON HOW TO TRANSFER MONEY TO OTHER BANKS USING YOUR ATM CARD. ATM CARD OR ONLINE BANK TRANSFER IS FASTER FOR QUICK DELIVERY TO YOUR EMAIL . OUR MARKETER WILL RESPOND TO YOU ANY TIME OF THE DAY. WE SUPPORT CBN CASHLESS SOCIETY. 

OR
PAY ONLINE USING YOUR ATM CARD. IT IS SECURED AND RELIABLE.

Enter Amount

form>DELIVERY PERIOD FOR BANK PAYMENT IS  LESS THAN 2 HOURS

How to transfer from your bank account to All  Nigeriabanks

1. Access Bank:
—-*901#

2. EcoBank:
—-*326#

3. Fidelity Bank:
—-*770#

4. FCMB:
—-*389*214#

5. First Bank
—-*894#

6. GTB:
—-*737#

7. Heritage Bank:
—-*322*030#

8. Keystone Bank:
—-*322*082#

9. Sky Bank:
—-*389*076*1#

10. Stanbic IBTC:
—-*909#

11. Sterling Bank:
—-*822#

12. UBA:
—-*389*033*1#

13. Unity Bank:
—-*322*215#

14. Zenith Bank:
—-*966#

15. Diamond Bank
—-*710*555#

To know your BVN, dial
—-*565*0#.

E.g for First bank…   *894 *Amount *Acct. No. #

Please dail d code from d number u used to register d account from the bank

CALL OKEKE CHIDI C ON :  08074466939,08063386834.

AFTER PAYMENT SEND YOUR PAYMENT DETAILS TO

08074466939 or 08063386834, YOUR PROJECT TITLE  YOU WANT US TO SEND TO YOU, AMOUNT PAID, DEPOSITOR NAME, UR EMAIL ADDRESS,PAYMENT DATE. YOU WILL RECEIVE YOUR MATERIAL IN LESS THAN 2 HOURS ONCE WILL CONFIRM YOUR PAYMENT.

WE HAVE SECURITY IN OUR BUSINESS.   

MONEY BACK GUARANTEE

 

Click here to download our android mobile app to your phone  for more materials and others

 

CHAPTER ONE

Introduction                                                                                 1

  • Background of the study 1
  • Statement of problem 4
  • Objectives of the study 6
  • Scope and delimitation of study 7
  • Research questions 7
  • Significance of study 8
  • Definition of terms 9

CHAPTER TWO

Review of Literature                                                                    10

  • Concept of internal control system 12
  • Features of a good financial control system 16
  • The 1988 civil services reforms on financial accounting

control system as it affects government enterprises            19

  • Government accounting and control 21
  • Store control 22
  • Cash receipt and disbursements 23
  • Budgeting 24

CHAPTER THREE

Methodology                                                                               25

  • Research design 25
  • Population 26
  • Sample and sampling technique 26
  • Research instrument 27
  • Reliability and validity of instrument 27
  • Method of data collection 27
  • Method of data analysis 28

CHAPTER FOUR

Data Presentation and Result                                                        30

  • Analysis of questionnaire responses 31

CHAPTER FIVE

Summary of research findings, conclusion and recommendation 36

  • Summary of findings 36
  • Conclusion 38
  • Recommendation 39

Bibliography                                                                      40

 

ABSTRACT

This research work analyses the financial control system in government enterprises in Nigeria.  The National Electric Power Authority (NEPA) Enugu was chosen as a case study.

The purpose of the study is to examine if there are financial control measures in NEPA Enugu, to see if these measures are adequate and in line with provisions of the regulations of the state and federal government, to determine if these measures are effectively applied and thus examine the implication of financial control NEPA Enugu.

Twenty workers in the accounts department of NEPA, Enugu both district and zonal offices were chosen as the respondents of the study.

Responses were collected from them with the use of questionnaire and oral interview were administered personally on them.

The researcher was able to ascertain from the study.  That a good financial control system is in line with the regulations of the federal and state government.  the adoption of this financial regulations serves as a guideline for workers which they have to comply.  Also for the effective control on the movement of materials specific precautions are taken to ensure accountability.

It was also revealed from the research that an internal checking and auditing unit exist and the organization maintained two accounts in order to exercise control over cash.

It was ascertained that there were fewer cases of fraud in the enterprise and that financial control system of establishment have been able to stand the test of time having assisted in checking fraud, and misappropriation.

Finally the researcher made some recommendations which if adopted will enhance greater efficiency.  Some of the key recommendations are that the financial control system of the organization should not revolve around a person, no matter how highly placed, otherwise in his absence there would be flows rather the financial control should revolve around procedures, processes and techniques.

Also the personnel management board of this organization should ensure that honest, well qualified and sincere workers with integrity are employed.

This is because it is a control weakness to very stick and advanced control mechanism manned by cheap and unqualified staff with a history of fraud and incompetence.  Hence dishonest and negatively ingenious staff with dubious motive can beat any system no matter how right.

CHAPTER ONE

 

INTRODUCTION

1.1     BACKGROUND OF THE STUDY

Every organisation profit and non-profit making has objectives and goals to achieve.  The goal of the profit making it to make optimal profit while that of the non-profit making organization is to satisfy the social needs of the society and in achievement of these purposes supervision and controls plays a dominant role.

The social needs, due to their absolute important in the welfare needs of the economic units of the society are provided by the government.

The government thus handles the provision of such goods and services as electricity, water, education, roads, communications, etc. in its different parastatals and ministries.  But the size and scope of these organizations have sometimes made it possible for the execution of the exercise of personal and first hand supervision of operation.

It is in this light that financial control which coordinates methods and measures adopted within the business to safeguard assets, check accuracy and reliability of financial accounting data, promote operational efficiency and encourage adherence to prescribed management policies initiated.

“Controlling is the managerial function of measuring performance of activities of subordinates in order to ensure that enterprise objectives and plans are being accomplished”.

The controlling functions can be compared to the control process which include:

(a)      Establishment of standard, which is done during planning.

(b)     Measuring performance

(c)      Comparing of performance against the standards ascertaining deviation if any.

(d)     Correcting unfavourable deviation from standards.

This study however, deals with the financial control system as applied to NEPA, Enugu zone and district office.

NEPA being one of the social enterprise owned by government the provision of funds for their operation is the responsibility of the government.  recent events in Nigeria shows that inefficiency in the performance of government organizations is not just financing but also mismanagement of funds.

In Nigeria authority for finance management in government palatals/ enterprise is denied from the constitution the finance (control and management) Act 1958, the audit Act 1956, Civil service reforms of 1988 and other activities having relevance to financial matters.

The financial regulations state the principles to be followed in respect of financial control over expenditure to avoid fraud, misappropriation, waste and embezzlement.

These rules and regulations apply in totality to government parastatals such as the National Electric Power Authority (NEPA).

Financial control therefore has been defined as the “method and procedures that are mainly concerned with the authorization of transactions the safeguarding of assets and the accuracy of record”.

This financial control, therefore depend much on the accounting system obtained in an organisation.  “An accounting system is a set of records, procedures and equipment that routinely deals with the events affecting the financial performance and position of the organisation.

Considering the definition and the steps stated above, it becomes obvious that financial control is very important in any establishment whether government or private owned, this is due to the fact that the scope of financial control touches all activities of any establishment such as the method by which the top managemnt delegates authority and assigns responsibility to various levels of management for these controls to achieve their purpose, the aim and objectives of this organisation must be clearly defined.

 

1.2     STATEMENT OF PROBLEM

The duty of setting up an effective and efficient internal control system of financial control lies with the management.  But despite the presence of these controls, some problems still persist in the organisation, which disrupt the attainment of the organisation objectives.  These problems includes:

(a)      Misuse or lack of implementation of financial control.

(b)     Inadequate accountability.

(c)      Inadequate protection of company assets.

 

In an effect to investigate the effectiveness of financial control system in the operation of the enterprise one needs to understanding the nature of the organistion set-

IMPACT OF SUPERVISION ON EFFECTIVE BANK MANAGEMENT;

IMPACT OF SUPERVISION ON EFFECTIVE BANK MANAGEMENT;

(A CASE STUDY OF AFRI BANK PLC OKPARA AVENUE, ENUGU)

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MAKE YOUR PAYMENT  INTO ANY OF THE FOLLOWING BANKS:
 GTBANK
Account Name : Chi E-Concept Int’l
ACCOUNT NUMBER:  0115939447
First Bank:
Account Name: Chi E-Concept Int’l
Account Name: 3059320631

Foreign Transaction For Dollars Payment :
Bank Name: GTBank
Branch Location: Enugu State,Nigeria.
Account Name: Chi E-Concept Int’l
 Account Number:  0117780667. 
Swift Code: GTBINGLA 
Dollar conversion rate for Naira is 175 per dollar. 

ATM CARD:  YOU CAN ALSO MAKE PAYMENT USING YOUR ATM CARD OR ONLINE TRANSFER. PLEASE CONTACT YOUR BANKER SECURITY GUIDE ON HOW TO TRANSFER MONEY TO OTHER BANKS USING YOUR ATM CARD. ATM CARD OR ONLINE BANK TRANSFER IS FASTER FOR QUICK DELIVERY TO YOUR EMAIL . OUR MARKETER WILL RESPOND TO YOU ANY TIME OF THE DAY. WE SUPPORT CBN CASHLESS SOCIETY. 

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Enter Amount

form>DELIVERY PERIOD FOR BANK PAYMENT IS  LESS THAN 2 HOURS

How to transfer from your bank account to All  Nigeriabanks

1. Access Bank:
—-*901#

2. EcoBank:
—-*326#

3. Fidelity Bank:
—-*770#

4. FCMB:
—-*389*214#

5. First Bank
—-*894#

6. GTB:
—-*737#

7. Heritage Bank:
—-*322*030#

8. Keystone Bank:
—-*322*082#

9. Sky Bank:
—-*389*076*1#

10. Stanbic IBTC:
—-*909#

11. Sterling Bank:
—-*822#

12. UBA:
—-*389*033*1#

13. Unity Bank:
—-*322*215#

14. Zenith Bank:
—-*966#

15. Diamond Bank
—-*710*555#

To know your BVN, dial
—-*565*0#.

E.g for First bank…   *894 *Amount *Acct. No. #

Please dail d code from d number u used to register d account from the bank

CALL OKEKE CHIDI C ON :  08074466939,08063386834.

AFTER PAYMENT SEND YOUR PAYMENT DETAILS TO

08074466939 or 08063386834, YOUR PROJECT TITLE  YOU WANT US TO SEND TO YOU, AMOUNT PAID, DEPOSITOR NAME, UR EMAIL ADDRESS,PAYMENT DATE. YOU WILL RECEIVE YOUR MATERIAL IN LESS THAN 2 HOURS ONCE WILL CONFIRM YOUR PAYMENT.

WE HAVE SECURITY IN OUR BUSINESS.   

MONEY BACK GUARANTEE

 

Click here to download our android mobile app to your phone  for more materials and others

 

ABSTRACT

 

This study was to explore effective bank management with particular reference to Afri Bank Plc Enugu.  To guide this research the following four research questions were formulated as thus:

  1. To what extent are human and non-human resources adequate for efficient inspection in Afribank Plc Enugu?
  2. to what extent and central measures against bad debt in the Afribank being achieved?
  3. To what extent has the bank provision against computer fraud being achieved?
  4. To what extent are the workers assured of job security and satisfaction?

 

A structured questionnaire developed by the researcher was administered to a total 50 male and female staff of Afribank Plc, Enugu.  They were selected using the entire population for reliability.  Hence he data collected and analysed using percentage mean and rank order.

MAJOR FINDING INLCUDE:

  1. That male is majority in Afribank Plc, Enugu.
  2. That greater majority of the staff is single
  3. That majority and HND/Degree holdings.
  4. That greater majority of the staff has saved for 6 to 10 years.
  5. Those resources and not adequate except few resource items.
  6. Those computer frauds have not been experience in Afribank Plc Enugu.
  7. Interferences and job/position insecurity of inspection affect objective report and recommendation.

 

Bad debt occurred in Afribank sometimes.  Based on the findings major recommendation made include that:

  1. In-service training should be given to staff on regular basis to get abreast with demands of the time.
  2. The use of delegation as supervisory strategy to be in profession touches despite physical remoteness an all sectors of the bank.
  3. Seminars, staff meetings, individual conference, demonstration service, provision of office bulletin efficiency.
  4. Promotion of good working relationship by cultivating desirable temperament.
  5. Leadership functions such as coordinating, resourcing and serving should be taken services as a cane development in the bank.
  6. Staff safety are welfare must be assured for continuity

CHAPTER ONE

 

  • INTRODUCTION

 

1.1     BACKGROUND OF THE STUDY

The (1960) banking Act defined banking as the granting of loans and acceptance of credits and the business of receiving monies from out side sources as deposit irrespective of the payment of interest on the assumption of guarantees and other warrantees for other or the effecting of transfers and clearing.  And such other transaction as the minister may on the recommendation of the central bank by order published in the federal gazette designate as banking business.

The banking system in Nigeria is made up the central, commercial merchant and development bank.  Banks such as peoples bank and community banks were recently established by decree of the federal military government.

Banking profession has been in existence for may decades non.  Out unfortunately there were statutory definition of a bank until 1969.

Aaut (1982) described bank as a person or company coring on the business of receiving monies and collection draft for customer subject to the obligation of hononuring cheques drawn upon them from time to time by customers to the extent of the amount available on their current account.

The bank are closely monitored and regulated by the government through its agency the central bank of Nigeria.  This is to ensure that they render services to their customer in a manner consistent with safe banking operations and government financial policy.  Owing to the need to effectively and efficiently manager depositors funds the task of managing is entrusted with honours reputable and hand working personnel.

Amongst various function of bank management is decision making the national selection from among alternatives of a cause of action.  It is at the cone of planning, a plan cannot be said to exist unless a decision has been reached (Koonts, 1984).  The management personal of the bank establish internal control procedure for the effective discharge of the major functions in order to attain their corporate objectives.  In doing this, special attention must be given to communication problem.  The structures of the bank organisation shuld have a line and staff structure so that there will be flow level information from the top management, vice versa also the level will advise to the top level if the need arises.  This will make people below the top management level to be avenue of the bank policy and their own responsibility towards the bank with a free flow of information there will be a real basis for effective decision making.

There is a need to know whether action is going according to plan and policies.  It is I the light of the above factors that the management function of controlling becomes very desirable.  In view of the above issues, the bank management has established the internal control unit or the inspectorate division.  The inspection itself is an important organ for internal control system.  However, despite the establishment of this, there seem to be lapses here and there.  Based on the above factors, the research was motivated to examine the external to which inspectorate unit of bank are contributing to the efficient management of the bank resources with particular reference to United Bank of Africa Plc Station Road, Enugu.

 

 

 

  • STATEMENT OF PROBLEM

Despite the creation of the internal control unit the bank, it is not on the adequacy of human and non human resources for efficient operation of banking industry.  This is because manager still grant credits (loans) beyond their power limit without collateral security.

Secondarily, there are case of debt resulting loan given to customers that has not been recovered.  Hence the CBN (1990) prudential guideline losses on minimal profit.

Thirdly, there has been cases of frauds,