APPLICATION OF COMPUTER TECHNOLOGY IN COMMERCIAL BANKS IN NIGERIA

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Foreign Transaction For Dollars Payment :
Bank Name: GTBank
Branch Location: Enugu State,Nigeria.
Account Name: Chi E-Concept Int’l
 Account Number:  0117780667. 
Swift Code: GTBINGLA 
Dollar conversion rate for Naira is 175 per dollar. 

Note:  We accept bank transfer, ATM cash transfer , Online payment using your ATM , Western union bank transfer.  We will respond to you anytime of the day. 

OR
PAY ONLINE USING YOUR ATM CARD. IT IS SECURED AND RELIABLE.

form>DELIVERY PERIOD FOR BANK PAYMENT IS  LESS THAN 24 HOURS

CALL OKEKE CHIDI C ON :  08074466939,08063386834.

AFTER PAYMENT SEND YOUR PAYMENT DETAILS TO

08074466939 or 08063386834, YOUR PROJECT TITLE  YOU WANT US TO SEND TO YOU, AMOUNT PAID, DEPOSITOR NAME, UR EMAIL ADDRESS,PAYMENT DATE. YOU WILL RECEIVE YOUR MATERIAL IN LESS THAN 2 HOURS ONCE WILL CONFIRM YOUR PAYMENT.

WE HAVE SECURITY IN OUR BUSINESS.   

MONEY BACK GUARANTEE

 

CHAPTER ONE

1.0     BACKGROUND OF THE STUDY

Commercial banking in Nigeria dated back to 1892, when what emerged as the bank of British West Africa (now bank of Nigeria) was established. This was followed in 1917 by the Barclays bank now Union Bank of Nigeria.

The Nigeria banking scene was monopolized by these two banks until 1933 when the national bank of Nigeria ltd was established. The first successful indigenous commercials bank in the country was established, (though in October 1992, the national deposit insurance corporation NDIC) advised the financial firm. The bank was indebted to the NDIC for about N1bn and has a negative asset valued at N1.8bn meaning the liabilities of the bank was more than its assets. Prompted by the success of the NBN Ltd after it was established. Several Nigerians made attempts to set up commercial banking institutions between 1933 and 1951. But many failed due to mismanagement and under capitalization. This was hardly surprising since there were no regulation of any kind to end operations of the bank besides there was not central bank to supervise and assist in establishing the banking system. The banking ordinance of 1952 was the first attempt to provide a regulatory framework for the development of a sound banking industry in Nigeria. Commercial banks activities in the period (1959-1966) is the fact that the central bank of Nigeria (CBN) was established at the beginning of the period (1958)

 

Central bank of Nigeria main  functions are:

1. To issue tender  currency in the country
2. To maintain external international value of the naira
3. To promote monetary stability and some  financial structure

 

Central bank of Nigeria is also charged with the responsibility for developing the money and capital market in Nigeria. The CBN also acts as banker and financial adviser to the federal government of Nigeria as well as banker to other banks in the country so, one can say that the establishment of the CBN led to a continuous strengthening of banking in Nigeria and also within a relatively short period (1959-1966)  today, there are more than 50 commercial banks in Nigeria with balances all over the county.

 

Generally, commercial banks have a great role to play and have a major impact on the economic social and political spheres of any national, carrying out its dual debts transactions.

The role of information technology in commercial banks can not be over emphasized. Banking basically involves thousands of transactions that are made daily and records may be needed for references, his as well as cross checking and records of accounts one a transaction is made it must be recorded in a stated form such transaction includes settlement of cheque , the provision of regular  debits and credit exchange transactions one case see that most of the banks transaction are computerized and processing of data and computer makes it possible for these functions to be performed accurately and fast a s computers are machines that by their design are able to accept s tore, process and retrieve information the main advantage of computer in performing these functions is its speed, accuracy and large storage capacity.

 

Communication is very important in banks, as the banks have to deal with their correspondents in other financial centre, because banks can not operate in isolation. It has to keep regular contact with its other associates and correspondents in Nigeria. All banks receive directives regarding their operation from the central bank communication (information) technology available includes telex, Facsimile (Fax) electronic mail station, satellites modems etc

1.2     STATEMENT OF PROBLEM

Computers are increasingly becoming indispensable nowadays many tasks of home and offices that were operating manually are being automated at a very fast pace world-wide thus, it is becoming apparent that in whatever discipline of study or nature of employment computer is now an  important tool for efficiency improvement and precision of job or task execution but inspite of this very few researches have so far been  conducted into areas of applications of computer and information technology in our commercial bank.

The project intends to investigate all possible application of computer and information technology in the commercial banking industry in nigeria. The stud intends to address the following issues:

1. How reliable is the use of information technology in commercial banks?
2. How effective and efficient has the use of information technology improve the exact job or task execution?
3. What steps should be used in order to minimize paper and storage capacities of computers?
4. The use of information technology is it so accurate and fast in operations?

 

1. SIGNIFICANCE OF THE STUDY

The increasing importance, which is attached to computer and information technology in this contemporary world of business accounts for the necessity of this study the evolution on of computers and its increasing effects on the way we do things nowadays is important to discuss.

1. This is for readers and businessmen to have insight into how far and how well humanity has gone in applying technology to our day to day living.

AN EVALUATION OF THE EFFECTIVENESS OF FINANCIAL PLANNING AND CONTROL IN THE BANKING SECTOR

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COMPLETE PROJECT  MATERIAL COST 2500 NAIRA OR $10 , WITH THE SOFTWARE 30,000 NAIRA

. A FRESH TOPIC NOT LISTED ON OUR WEBSITE COST 50,000 NAIRA ( UNDERGRADUATE) OR 100,000 FOR SECOND DEGREE STUDENTS. $500. PLUS  FREE SUPPORT UNTIL YOU FINISH YOUR PROJECT WORK. CONTACT US TODAY, WE MAKE A DIFFERENT. DESIGN AND WRITING IS OUR SKILLED.  DESIGN AND WRITING IS OUR SKILLED.

Note: our case study can be change to suit your desire location . we are here for your success.

                                   ORDER NOW

Foreign Transaction For Dollars Payment :
Bank Name: GTBank
Branch Location: Enugu State,Nigeria.
Account Name: Chi E-Concept Int’l
 Account Number:  0117780667. 
Swift Code: GTBINGLA 
Dollar conversion rate for Naira is 175 per dollar. 

Note:  We accept bank transfer, ATM cash transfer , Online payment using your ATM , Western union bank transfer.  We will respond to you anytime of the day. 

OR
PAY ONLINE USING YOUR ATM CARD. IT IS SECURED AND RELIABLE.

form>DELIVERY PERIOD FOR BANK PAYMENT IS  LESS THAN 24 HOURS

CALL OKEKE CHIDI C ON :  08074466939,08063386834.

AFTER PAYMENT SEND YOUR PAYMENT DETAILS TO

08074466939 or 08063386834, YOUR PROJECT TITLE  YOU WANT US TO SEND TO YOU, AMOUNT PAID, DEPOSITOR NAME, UR EMAIL ADDRESS,PAYMENT DATE. YOU WILL RECEIVE YOUR MATERIAL IN LESS THAN 2 HOURS ONCE WILL CONFIRM YOUR PAYMENT.

WE HAVE SECURITY IN OUR BUSINESS.   

MONEY BACK GUARANTEE

 

 

CHAPTER ONE

1.1     BACKGROUND OF THE STUDY

Planning is required in all forms of decision making in order to ensure an effective and efficient utilization of available scarce resources.

 

The resources to satisfy the basic needs of the people and relatively scarce in relation to their demand. Therefore, there is need to plan for available resources in such a way that maximum satisfaction could be attained with minimum resources. In planning consideration has to be given to the form of control that should be exercised to ensure that the plan overall attains its objectives.

Finance is the most vital part of process of banking. This is because the level of success a bank achieves is related to the size of its financial resource. Even with the most liberal manpower, a bank cannot register any appreciable position. So, financing of resources in bank does not only mean the acquisition of resources but also efficient planning, management and allocation of this resources and valuation of the capital of the organizational objectives or goals.

In any business sector, an adequate balance and flow cash is essential. A business must therefore, be able to meet its commitment at all times, for this a bank must plan its capital requirements well in advances to ensure that it can get the funds it needs and when it needs them most.

A bank cannot afford to stand still. It needs cash for its daily transactions. It is essential for any bank   to effect improvement to introduce other means of sourcing funds, and to expand where conditions are favorable.

All these cannot be achieved without effective financial planning and control. A bank definitely does not remain static, there is always the tendency to go forward or backward but not neglected to stagnancy. The direction the bank takes therefore depends on the effectiveness of the financial management planning and control team.

More than ever before, a bank should mobilize its financial resources for the attainment of their corporate goals. Financial and material wastes cannot be afforded in this time of economic recession whatever the nature of the bank, the same principles are followed regarding financial planning and control.

A lot of banks liquidate due to resources today. Had the money realized at the time of economic boom been invested wisely, the country would still have been comfortable today inspite of the fall in the oil prices. This is what exactly happens to some organization where knife and flesh are given solely to one who does not know anything about management considering the investment of the country surplus money made from profitable project and venture which would have been beneficial in the future for the improvement of telecommunication, settling upon research, Development project (R and D) and institute for both engineering and Agricultural field as well as improving electricity supply in the entire economy. Instead the resources are wasted on grandiose project for some individuals, personal benefits. This paramount in most of the disable organizations, where finance are embarked upon without planning within the short time may lead to obsolesce, deterioration etc.

 

 

1.2     STATEMENT OF THE PROBLEM

It is very important to emphatically stress the importance of planning and control in today banking section, which includes the followings:

1. In choosing rationally money among risky endeavours.
2. It provides us with a bench mark or print reference against which accomplishment can be measured and also focuses attention on the objective of the organization.

The paramount consideration in

AN ASSESSMENT OF REPOSITIONING THROUGH RECAPITALIZATION OF BANKING SECTORS IN NIGERIA

(A CASE STUDY OF HALLMARK BANK PLC )

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COMPLETE PROJECT  MATERIAL COST 2500 NAIRA OR $10 , WITH THE SOFTWARE 30,000 NAIRA

. A FRESH TOPIC NOT LISTED ON OUR WEBSITE COST 50,000 NAIRA ( UNDERGRADUATE) OR 100,000 FOR SECOND DEGREE STUDENTS. $500. PLUS  FREE SUPPORT UNTIL YOU FINISH YOUR PROJECT WORK. CONTACT US TODAY, WE MAKE A DIFFERENT. DESIGN AND WRITING IS OUR SKILLED.  DESIGN AND WRITING IS OUR SKILLED.

Note: our case study can be change to suit your desire location . we are here for your success.

                                   ORDER NOW

Foreign Transaction For Dollars Payment :
Bank Name: GTBank
Branch Location: Enugu State,Nigeria.
Account Name: Chi E-Concept Int’l
 Account Number:  0117780667. 
Swift Code: GTBINGLA 
Dollar conversion rate for Naira is 175 per dollar. 

Note:  We accept bank transfer, ATM cash transfer , Online payment using your ATM , Western union bank transfer.  We will respond to you anytime of the day. 

OR
PAY ONLINE USING YOUR ATM CARD. IT IS SECURED AND RELIABLE.

form>DELIVERY PERIOD FOR BANK PAYMENT IS  LESS THAN 24 HOURS

CALL OKEKE CHIDI C ON :  08074466939,08063386834.

AFTER PAYMENT SEND YOUR PAYMENT DETAILS TO

08074466939 or 08063386834, YOUR PROJECT TITLE  YOU WANT US TO SEND TO YOU, AMOUNT PAID, DEPOSITOR NAME, UR EMAIL ADDRESS,PAYMENT DATE. YOU WILL RECEIVE YOUR MATERIAL IN LESS THAN 2 HOURS ONCE WILL CONFIRM YOUR PAYMENT.

WE HAVE SECURITY IN OUR BUSINESS.   

MONEY BACK GUARANTEE

 

ABSTRACT

This thesis examines the current transformation on the banking sector in Nigeria. It attempts to examine how the banks, particularly Hallmark bank, plc can reposition itself through recapitalization for competitive advantage. Although the bulk of the literature on the subject matter are on the banking sectors reforms, including the various techniques and strategies in meeting with the 18 months recapitalization deadline the finding makes, conjunctive on the post recapitalization challenges and realities.

The study covers selected commercial banks within Kaduna Metropolis and the management of Hallmark bank Plc Abuja. Within these groups the designed questionnaire were administered for the purpose of data collection.

A total of 24 questions were asked on the questionnaire for the bank managers and another set of 14 questions for the bank customers within the areas covered by this survey.

The study conclusively found that recapitalization is a great milestone in the Nigeria banking sector that is designed to strengthen and revitalize the fragile banking sector in Nigeria. In addition, the expected gains of the reform are enormous for those banks that survive the current reform exercise. On the part of the consuming public, a significant proportion of them have little of no understanding of the need for the reform.

An important recommendation is for the CBN and other stakeholders to create public awareness on the changes opportunities and future of he banks in the past recapitalization era.

 

CHAPTER ONE – Introduction

1.0    Background of the study

1.1    Historical Background of Hall Mark bank PLC

1.2    Statement of the Problem

1.3    Objectives of the study

1.4    Scope of the study

1.5    Significance of the Study

1.6    Research Question

1.7    Limitation of the study

1.8    Definition of Terms

         References

CHAPTER TWO- Literature Review

2.0    Introduction

2.1    The Rationale behind Recapitalization of Commercials

Banks in Nigeria

2.2    Genesis of Banks failure

2.3    Effects of Distress Bank on the Economy

2.4    The objectives of The banking Reforms

2.5    Mergers and acquisitions as strategies to meet up with Recapitalization deadline

2.6    Rationale for Mergers

2.7    Valuation of Merger Candidates

2.8    Merger Tactics

         References

CHAPTER THREE – Research Methodology

3.0    Introduction

3.1    Research methodology Employed

3.2    Justification of Approach Used

3.3    Research Instrument Used

3.4    Research Population and Sampling size

3.5    Sampling Procedures Employed

3.6    Justification For Sampling Procedures Employed

3.7    Statistical Techniques Used to analyzing Data

CHAPTER FOUR – Presentation and Analysis of Data

4.0    Introduction

4.1    Data Presentations and Analysis

CHAPTER FIVE – Summary, Conclusion & Recommendations

5.0    Introduction

5.1    Summary of Findings

5.2    Conclusion

5.3    Recommendations

         Bibliography

         Appendix I

         Appendix II

 

 

CHAPTER ONE

INTRODUCTION

1.0   BACKGROUND OF THE STUDY

The Nigerian banking industry has witnessed tremendous changes and expansion since the mid 1980s. Unfortunately the growth and expansion in the sector are not the manifestation of a sound or vibrant banking system known anywhere in the world. Most banks in Nigeria are characterized by inadequate capital base, poor services, high rate of bankruptcy, lack of management expertise, bad debt syndrome and greater exposure to fraud. In addition, many have poor database and lack of reliable information on which sound policy decision can be taken by Board of Directors. This is a fragile banking system which is waiting to explode from the contagion effects of the liquidation of over eleven banks which are technically considered distressed. Currently there are 89 banks in operation in Nigeria, with 79 being considered marginal or fringe players and with over 1,036- Fraud cases in banks in 2003 while N9.3 billion was lost through fraudulent activities.

A poor banking system of this nature creates unquantifiable problems and crisis in the economy which could result in thousands of people losing their jobs, lost of depositors’ money, lost of confidence in the banking system and above all the banks can have little contribution to the economic development of the country.

Essentially, the objectives of the new, banking sector reform through recapitalization of N25 billion for each bank intends among other things to take proactive steps to prevent an imminent systemic crisis and collapse of the banking industry, create a sound banking system that depositors can trust, create banks that investors can rely upon to finance investments in the economy to drive down the cost structure of banks and make them more competitive and development oriented and to ensure Nigeria meets minimum requirements for regional financial system integration, effectively, positioned to be a key. African regional and global player.

Taking this step is imperative for the survival of the fragile banking system in Nigeria and to be at per with the global trend. Generally speaking, the current average capitalization of banks in Nigeria is less than $10 million or N1.3 billion and with the largest bank in Nigeria having $298 million compared with the smallest Malasian bank with $526 million. This is an important indices for an understanding of the unique nature of the Nigerian banking system among developing economics.

In the study an attempt has been made by examining the fragile Banking system of Nigeria, the need for recapitalization, the various strategies by Commercial Banks to meet the recapitalization requirements and how recapitalization can enhance repositioning of Commercial Banks in competitive marketing environment of Nigeria. Although the full policy implementation of recapitalization takes effect from December 2005, this study provides an insight into the anticipated challenges of post-recapitalization era. These challenges as evident in the current mergers and acquisitions by smaller Banks provide input for academic research and analysis. In addition, it is also the intention of this study to outline the various repositioning strategies of Hallmark Bank Nigeria Plc. towards meeting the challenges of the Banking sector reforms in maintaining a leading position among New Generation Banks in meeting the CBN recapitalization requirement deadline.

It is hope that the finding of this research study would provide a pioneering blue-print for commercial banks in Nigeria to adequately cope with post-recapitalization challenges of the marketing scenario.

1.1    HISTORICAL BACKGROUND OF HALLMARK BANK NIGERIA          PLC.

The bank was incorporated on 29^th October 1990 as Hallmark Bank Nigeria Limited. It was granted license to carry on commenced business on 22^nd January 1991. It commenced business on 2^nd April 1991. It changed its name to Hallmark Bank Limited on 24^th April 1991. It became Hallmark Ban Plc on 24^th September 1996. The principal activity of the bank through out the years continued to be provision of commercial banking services such services include granting of loans and advances, project financing, trade finance activity and money market operations.

 

With 32 branches to date, 9 in Lagos, 3 in Oweri, two each in Aba, Port Harcourt and Abuja, One in Onitsha, Ummahia, Bonny, Awka, Enugu, Warri, Jos, Abakaliki, Uyo, Kano, Maiduguri, Benin, Otigbo and Kaduna, Hallmark Bank is expanding in line with growth strategy to position it closer to its customers and to harness the penitential of the Nigerian Market. All the bank’s branches are interconnected via Hallmark global Banking System (HGBS) to enable you access your account from any of the bank branches.

 

In this era of globalization, when technology offers banks enormous leverage in capturing niche markets. Hallmark Bank cannot but play in the top most segment of the Information Technology race. The deployment of the latest Information technology from the IBM stable The IBM risc model P 670 serve as a further demonstration of their desire to deliver to customers, financial services at the speed compatible with the best any where in the world.

 

Hallmark Bank is the second financial Institution in Nigeria to have acquired this Infrastructure. To Safeguard the equipment and direct Internet background has been installed as a first step towards launching full internet banking service later this year.

AN ASSESSMENT OF CUSTOMER SATISFACTION IN BANKING INDUSTRY

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COMPLETE PROJECT  MATERIAL COST 2500 NAIRA OR $10 , WITH THE SOFTWARE 30,000 NAIRA

. A FRESH TOPIC NOT LISTED ON OUR WEBSITE COST 50,000 NAIRA ( UNDERGRADUATE) OR 100,000 FOR SECOND DEGREE STUDENTS. $500. PLUS  FREE SUPPORT UNTIL YOU FINISH YOUR PROJECT WORK. CONTACT US TODAY, WE MAKE A DIFFERENT. DESIGN AND WRITING IS OUR SKILLED.  DESIGN AND WRITING IS OUR SKILLED.

Note: our case study can be change to suit your desire location . we are here for your success.

                                   ORDER NOW

Foreign Transaction For Dollars Payment :
Bank Name: GTBank
Branch Location: Enugu State,Nigeria.
Account Name: Chi E-Concept Int’l
 Account Number:  0117780667. 
Swift Code: GTBINGLA 
Dollar conversion rate for Naira is 175 per dollar. 

Note:  We accept bank transfer, ATM cash transfer , Online payment using your ATM , Western union bank transfer.  We will respond to you anytime of the day. 

OR
PAY ONLINE USING YOUR ATM CARD. IT IS SECURED AND RELIABLE.

form>DELIVERY PERIOD FOR BANK PAYMENT IS  LESS THAN 24 HOURS

CALL OKEKE CHIDI C ON :  08074466939,08063386834.

AFTER PAYMENT SEND YOUR PAYMENT DETAILS TO

08074466939 or 08063386834, YOUR PROJECT TITLE  YOU WANT US TO SEND TO YOU, AMOUNT PAID, DEPOSITOR NAME, UR EMAIL ADDRESS,PAYMENT DATE. YOU WILL RECEIVE YOUR MATERIAL IN LESS THAN 2 HOURS ONCE WILL CONFIRM YOUR PAYMENT.

WE HAVE SECURITY IN OUR BUSINESS.   

MONEY BACK GUARANTEE

ABSTRACT

 

CHAPTER ONE

INTRODUCTION

1. BACKGROUND OF THE ESSAY

Customer Satisfaction is perception of customer about a company and in relation to whether his or her expectation is met or not (Praline, 2007).

Over the years a feeling of discontentment among customers and users of bank services developed gradually with regard to irregular rendering of banks statement delay in clearing and crediting changes lodged, failure to receive prior guidance and endless queues at the banking hall and numerous other frustrating and organizing experiences of customers generated dissatisfaction with the banks.

The profits declared annually by the bank generate some resentment to their customers and other uses of the service who believed nightly or through that the service they received from the banks are mostly inadequate and ineffective.

Many of the bank service in Nigeria need to be received. The review should be seen as an attempt by the banks to determine the most effective approaches for satisfying customers needs. For instance, the introduction of computer technology was to enhance the quality of banking services to their customers but the rate of effective utilization of computers still remain very low.

Many banks have also introduced e-banking, value card credit card, and (ATM) debit card so as to eliminate necessary queues and facilitate easy transaction. Many banks also invested enormous capital in the construction of magnificent high head office complexes; area offices and branches to provide suitable working condition for staff and customers, and a the same time enhancing their corporate image. The impact of customer satisfaction in banking industry cannot be overemphasized, especially in the face of stiff competition, obtainable in today’s business world. Hence the need to study the subject matter: The assessment of customer satisfaction in banking industry. As such emphasis of this essay shall be on this subject matter.

1.2     OBJECTIVES OF THE ESSAY

1. To assess customers’ satisfaction in banking industry
2. To examine the general concept of customer satisfaction in banking industry in Nigeria.
3. To identify the factors militating against customers satisfaction in banking industry.
4. To proffer possible solutions to the identified problems.

AN APPRAISAL OF IMPACT OF ELECTRONIC BANKING IN ZENITH BANK NIGERIA PLC, KANO

 

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COMPLETE PROJECT  MATERIAL COST 2500 NAIRA OR $10 , WITH THE SOFTWARE 30,000 NAIRA

. A FRESH TOPIC NOT LISTED ON OUR WEBSITE COST 50,000 NAIRA ( UNDERGRADUATE) OR 100,000 FOR SECOND DEGREE STUDENTS. $500. PLUS  FREE SUPPORT UNTIL YOU FINISH YOUR PROJECT WORK. CONTACT US TODAY, WE MAKE A DIFFERENT. DESIGN AND WRITING IS OUR SKILLED.  DESIGN AND WRITING IS OUR SKILLED.

Note: our case study can be change to suit your desire location . we are here for your success.

                                   ORDER NOW

Foreign Transaction For Dollars Payment :
Bank Name: GTBank
Branch Location: Enugu State,Nigeria.
Account Name: Chi E-Concept Int’l
 Account Number:  0117780667. 
Swift Code: GTBINGLA 
Dollar conversion rate for Naira is 175 per dollar. 

Note:  We accept bank transfer, ATM cash transfer , Online payment using your ATM , Western union bank transfer.  We will respond to you anytime of the day. 

OR
PAY ONLINE USING YOUR ATM CARD. IT IS SECURED AND RELIABLE.

form>DELIVERY PERIOD FOR BANK PAYMENT IS  LESS THAN 24 HOURS

CALL OKEKE CHIDI C ON :  08074466939,08063386834.

AFTER PAYMENT SEND YOUR PAYMENT DETAILS TO

08074466939 or 08063386834, YOUR PROJECT TITLE  YOU WANT US TO SEND TO YOU, AMOUNT PAID, DEPOSITOR NAME, UR EMAIL ADDRESS,PAYMENT DATE. YOU WILL RECEIVE YOUR MATERIAL IN LESS THAN 2 HOURS ONCE WILL CONFIRM YOUR PAYMENT.

WE HAVE SECURITY IN OUR BUSINESS.   

MONEY BACK GUARANTEE

ABSTRACT

Electronic banking is simply operating the banking system through the internet and it signifies both global public network and a family of technologies. In Nigeria, the banking industries are basically on-line at real time with web site which is restricted only to information and also it restricts most of their dealings to e’banking via the internet and not internet banking proper, effective cash management via e’banking on the other involves managing the motives of a firm in order to maximize cash availability and internet income in any idle fund via e’banking for efficiency and effective purposes, e’banking helps quicken the technology in recent globalization, but not withstanding, there are still risk involve in e’banking but such is properly under control which was why the banks restricted e’banking transaction within themselves with proper protocols to check, with this in place customers are highly satisfied and the banking sectors well fitted.

 

 

CHAPTER ONE

1. Background of the study
2. Statement of the problem
3. Objectives of the study
4. Significance of the study
5. Research Questions/Hypothesis
6. Scope of the study
7. Limitation of the study
8. Definition of terms

 

CHAPTER TWO

LITERATURE REVIEW

 

1. Introduction
2. History of banking
   1. Background
   2. History of banking in Nigeria
3. Conventional banking procedures
   1. Transfer of Bank draft
   2. Telegraphic transfer
4. The Clearing System
5. Electronic banking (e’banking)
   1. Electronic banking products

CHAPTER THREE

1. Introduction
2. Re-statement of hypothesis
3. Population of the study
4. Sampling technique
5. Sample sizes
6. Methods of data collection
7. Methods of data analysis

CHAPTER FOUR

1. Data analysis and interpretation
2. Table and sources of survey
3. Test of hypothesis
   1. Hypothesis I
   2. Hypothesis II
   3. Hypothesis III

 

CHAPTER FIVE

1. Summary and findings
2. Conclusion
3. Recommendation

Bibliography

Questionnaire

 

CHAPTER ONE

INTRODUCTION

1. BACKGROUND OF THE STUDY

The rapidly unfolding development within the information technology in recent times has led to resurgent calls for monies towards an effective cash management through Electronic banking (i.e. E-Banking). In the last few years, within the banking industry in Nigeria several commercial products have designed by banks to improve the qualities of services provided to customer. These products were also designed to meet the increasingly sophisticated needs of finance managers in a cross section or organizations operating in different sectors of the economy.

In recent years, these have been an evolution from paper transfer system and ordinary procedural cash management to an electronic transfer system and more secured and sophisticated cash management. There has been introduced, an increased sophistication in computer applications to cash management and in electronic funds transfer.

It is the responsibility of the finance manager to ensure proper management of a company’s account receivable and payable amongst other tasks. Improper management of these two important variables could result in losses arising from inability to take interest because of too early payments. Overdraft and loan interest charges could be incurred because of unnecessary working capital borrowings. The task faced with the finance manager is accelerating collections and showing a disbursement which is increasingly being done electronically.

The advert of financial innovations such as electronic transfer in the payment system and more recently, the launching of internet banking have transformed the worlds into a global village linked with electronic impulses. Companies are usually offered discounts if payments for certain goods and services are made within a specified period according to the terms of credit.

Similarly, no discount is been attracted when companies pay outside this period and this discount loss can cost the company substantial income when aggregated over an annual period. Companies also have to collect proceeds of sales quickly within the allowed time frame to provide working capital. Failure to do so can lead to working capital shortages prompting the company to borrow from banks at high interest rates to fill the gap between sales and collection of proceeds.

Between 1989 and 1995, several banks have acquired the means to make payment very quickly and transfer funds very quickly to cities in Nigeria within a few minutes of the request. However, the concept of electronic money was introduced in 1996 when the Federal Government through CBN gave approval to All States Trust Bank Ltd. To offer a financial product known as the ESCA smart card, an electronic purse. Subsequently, others followed. These innovations, which are still at a relatively early stage of development have the potential to challenge the predominant role of cash for making small value payments and makes retail transactions easier and cheaper for finance managers. This is an invaluable tool of it provides an enhanced cash management capability and use of electronic funds transfer has resulted in greater economization of money balances.

In an attempt to elucidate on the use of Electronic Banking in cash management, this write-up traces the history of commercial banks and origin of Electronic Banking, provides an in-depth treatise of conventional banking. It goes further to examine the role of Electronic banking in cash management, the advantages and obvious concerns about security of funds.

1. STATEMENT OF THE PROBLEM

Financial management is a key to the growth of any business perspective of the size and geographical spread of the firm. As business conqueror their immediate environment and spread to other towns and cities, it becomes more difficult to exercise control over the finances of the firm. There is the need to deliver funds to locations where it is needed and collect excesses from some other locations across the country. A number of problems abound in the Cash Management Service Department of any organization in Nigeria, such problems include the following:

1. Delay in collecting receivables and effecting disbursement without considering interest and discounts that could be earned.
2. Inefficiency in funds transfer from one town or region to another.
3. Ineffective handling or the increasing volume, complexity, competitiveness, customer sophistication and globalization or financial services.
4. Misrepresentatives, misappropriation, and misunderstanding the significance of an effective cash management through Electronic Banking.
5. How to change the concept that technology remains as imported commodity, which continues to depend on the availability of foreign exchange for its consumption.