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EVALUATING THE ROLE MULTINATIONAL COMPANIES AND THEIR SOCIAL RESPONSIBILITIES

EVALUATING THE ROLE MULTINATIONAL COMPANIES AND THEIR SOCIAL RESPONSIBILITIES A CASE STUDY OF CHEVRON PLC PORT-HARCOURT  RIVERS STATE

 

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CHAPTER  1

Introduction

  • Background of the study
  • Statement of the problem
  • Purpose of the study
  • Significance of the study
  • Research Question
  • Scope of the study
  • Definition of Term

 

CHAPTER 3

Methodology

3.1     Design of the study

3.2     Area of the study

3.3     Population of the study

3.4     Sample of the study

3.5     Instrument for data collection

3.6     Validation of the instrument

3.7     Distribution and Receival of Instrument

3.8     Method of data analysis

CHAPTER 4

4.1     Data presentation and Analysis

 

CHAPTER 5

Summary, Conclusion and Recommendation.

5.1     Summary finding

5.2     Conclusion

5.3     Recommendation

5.4     Limitations of the study

5.5     Suggestions for further Research

References

Appendices

Questionnaire

ABSTRACT

This research work to investigate and evaluate the role of multinational companies and their social responsibilities in port-Harcourt rivers state with special emphasis on (chevron Nigeria Plc). It expresses the need for multinational companies to assist the communities on which they operate and run their business. It also reviews the background of the study including a brief history of chevron Nigeria Plc, the sample size of 370 was randomly selected and use out of the total population 500 workers and based on these 370 questionnaires was distributed to ascertain the social responsibilities of chevron plc to their host community. The basic impediment to the companies objectives are discovered to be the problem of pressure groups affecting the corporation improper financial management, riot by indigenes of the host community and vandalization of the company’s property. Similarly, the community experience some problems as a result of the company’s operations, these includes business hazards on environment such as air, lend, water pollution and consumerism.

 

The findings revealed that business social responsibilities creates cordial relationship between Chevron Plc and its host community which helps in raising the standard of living of the people of the community. It is recommended that the company should give employment to the indigenes and scholarships to their children, the company should establish centers where training programmes should be carried act for training their staffs to increase efficiency and success of Chevron Plc. If is also recommended that the host communities should not in turn make the company their enemies rather they should reason together for mutual growth.

CHAPTER ONE

INTRODUCTION

Background of the study

To enhance effectiveness and efficiency, companies have to create the cordial relationship with their host communities if business organization relies on society for existence it is only logical that the environment be cultivated and natured to ensure its continuity. It is only in this regards that the oriented of the modern business manager has been changed to reflect the increasing important interdependence between organizations and their communities. With these there is an increasing clamour that business should participate actively in the well being and welfare of the community, society and environment in which they operate and make their profits.

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However, it is very obvious that the main motive of establishing any business is to private competitive goods and services to the consumer and society at large. This does not however mean that they have concluded their obligation to the people especially the host communities where the business is sited and operated. Although there is no law as what form of services the host community should benefit from the company. It is normally obliged to cafer for at least their host communities. This they do by aiding the development of infrastructures such as good road network where necessary and again through the provision of electricity to the local populace other forms of services that could be rendered to youth members of that community are of course the provision of gainful employment for school leavers

There are a lot of other services that the hole communities can gain from the business such as the provision of safety measures against pollution whether air, water or land.

On the other hand, the business also looks forward to the local populace for continuous patronage and also for ensuring he business of their support. Therefore the recognition of the business by the community is very important and there is the need to keep the good of the good of the society as a whole in mind while the company is the bedrock of social responsibility.

A BRIEF HISTORY OF CHEVRON NIGERIA PLC

Chevron was found in the year 1913 in the United States of America by Dr. David Rockefeller, it was formerly known as American overseas petroleum company Ltd. In 1963 when the established themselves at escravos River, it discovered oil at the koluama field, offshore Nigeria. In the same year it started drilling for oil deposits at Oka field in the present day Rivers state following the Nigeria indigenization decree of 1972 and 1978 which was designed to raise the level of Nigerian participation in business, chevron Plc divested 40 percent of its shareholdings to the Nigeria public while retaining 60 percent equity in chevron oil Nigeria Plc.

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Chevron is the third largest oil producer in Nigeria and one of its largest investors, spending more than N30 billion annually. The company operates under a joint venture arrangement with the Nigeria national petroleum Corporation and has assets on land swamp and near offshore concession covering approximately 2.2 million acres (8,900549km) in the Niger Delta region. In 1996, they built a states of the art 103,000 barrel storage terminal and loading facility at Onne in port-Harcourt River state. In the year 2010 chevron’s total daily production in Nigeria average 524,000 barrel of crude oil 206 million cubic feet of natural gas and 5,000 barrels of liquefied petroleum gas (LPG).

 

Chevron Nigeria Plc Onne-port-Harcourt has been participating in all aspects of petroleum including exploration, production, marketing, transportation and distribution Chevron Plc indulges in programmes which its purpose have been to promote academic excellence, training of indigenous workers, encouraging indigenous participation in the development of infrastructure and social amenities for the community and manpower development in Onne community in particular and port-Harcourt River state in general.

 

1.2     STATEMENT OF THE PROBLEM

Chevron Plc port-Harcourt encounters the problem of pipeline vandalization of the oil pipeline by the community another problem is he demonstrations being carried out by the community youths because of unemployment and this leads to serious riots which will have a negative effect to the company by hindering work performance for some weeks or even months as the case may e. this also may lead to the harassment of chevron plc staffs by the community youths.

 

On the other hand, the excessive government taxation levied on business actually end down the profit margin of Chevron Plc Port-Harcourt rivers states in order to take up their social responsibility. A turbulent environment is usually proned to risk, and it’s certainly should be planned for. The problem of kick back philosophy of Nigerian business rode chevron plc profit margine thus ignoring its social responsibilities.

 

1.3     PURPOSE OF THE STUDY

The purpose of the study are:

1        To evaluate the extent corporate organizations has contributed to the development of host community.

  1. To investigate the causes of non-challant attitude of multinational companies towards social responsibilities.
  2. To determine the extents of benefits host community has received through social responsibility.
  3. To determine the effects of social responsibility on the corporate image of an organization.

 

1.4     SIGNIFICANT OF THE STUDY

Over the years it has been very difficult for many multinational companies to exercise their full social responsibilities to their host communities which have made the communities to keep on giving some problems to the companies. It is with this view that the importance of this project cannot be over emphasized.

  1. This study will enable the management and staff of Chevron Plc Port-Harcourt rivers state and other organization to know the proper procedure of assisting their host communities.
  2. To the student. This study will expose the student to the functions performed by multinational firms their problems and possible situations.

3        To the society: This study will help the members of the society to know that multinational companies have contributed greatly to the rapid development and economic growth of the communities.

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1.5     RESEARCH QUESTIONS

1        To what extent does corporate organizations contribute to he development of host community?

  1. What are the causes of non-challant attitude of multi-nationals towards social responsibility?
  2. To what extent has host communities benefited through social responsibility.

4        What are the effect of social responsibility on the corporate image of an organization.

 

1.6     SCOPE OF THE STUDY

The scope of the research work is limited to the establishment Chevron Plc Port-Harcourt River states. This study will be carried out with in the geographical boundaries of Onne community in port-Harcourt River states of Nigeria.

1        The attitude of the workers in matters that affects them directly are to be covered.

  1. The relationship between the management and staff of Chevron plc port-Harcourt is to be treated.
  2. Extensive discussion on how Chevron plc port-Harcourt management would imbibe discipline in the workers in order to form a stale organization would be looked into.

 

1.7     DEFINITION OF TERMS

  1. i) Multinational Company: According to (Eni 2005:26) a Multinational Company is an organization doing business in tow or more countries, according to Lawal (1993:285). A multination company can be defined as an enterprise which the manages interact globally by coordinating, and interchanging Technology, production sales and distribution among subsidiaries and with the parent company.
  2. ii) Business: Nnadozie and Nwana (1995:2) defined business as all profit directed economic activities that are organized and directed towards providing goods and services to mankind.

iii)     Social Responsibility: Luttans and Hodget (1976:185) defined it as the obligation of businessmen to pursue those policies, to make those decisions, or follow those line of actions which are desirable in terms of objectives and values of our society.

  1. iv) Community: A community can be defined as all the people who live in a particular area or country etc. when talked about as a group.
  2. v) Organization: David Hampton (1977:54) defined on organization as a systematic arrangement of people and technology to accomplish some purpose.

ASSESSMENT OF THE EFFECT OF CHANGE MANAGEMENT ON JOB SATISFACTION IN FIRST BANK NIGERIA HOLDINGS (FBNH)

ASSESSMENT OF THE EFFECT OF CHANGE MANAGEMENT ON JOB SATISFACTION IN FIRST BANK NIGERIA HOLDINGS (FBNH)

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ABSTRACT
This project “an Assessment of the Effect of Change Management on Job Satisfaction in First bank Nigeria Holding. The objective of this study is to find out the relationship between organizational change and job satisfaction, to identify the steps for successful change in an organization, to find out the reasons for managers and employees resistance to change. The review of related literature was done in the study. The researcher use primary and secondary source of data collection for the study. Questionnaires were administered to respondents and were duly filled and returned and the analysis was based on the retuned questionnaire. The findings reveals that resistance to change communication and implementation cost are essential hindrance to organization change, also the study reveals that there may be a significance relationship between organizational change and job satisfaction. The researcher recommended that the new role should be concisely explained to the respective employees prior to implementing change, to stifle out any doubts fears or resistance done.

CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
The research is to assess the effect of change management on job satisfaction. Change is an effort that consist of actual physical changes to operation and different emotional stimulation which is painful in work place through we all rationally recognize that progress means change. And that we all need change to progress, but not even the prospect attaining benefits from change will make every one ready and willing. Change is intensively personal and Pistersen (2002) reckons that “for many people the specter of change produces what is sometimes called the factor fear, uncertainty and doubt”. Since change is widely accepted as almost top-down and induced but the management, these being managed would also resist change, imposing an imperative for manager to over come the resistance before it could bring the change forward.

Change is inevitable and there is general consensus that job satisfaction is influenced by a combination of job characteristics (role ambiguity, skill variety,) industrial (age, work, valued and organizational characteristics (readership or organizational age) the organizational change is out study is very complex as it revolves organizational downsizing, growth, job redesigned and change in organizational strategy. Focusing on more business like behavior. These different changes may affect job satisfaction differently.
1.2 STATEMENT OF THE PROBLEM
One commonly used definition of “Managing change” refers to making of change in the planned and systematic manners with both parallel and sequential steps designed as part of a comprehensive change management strategy. Basically, the objective in organizational change is to effectively implement new approaches, system and solutions in ongoing and functioning organization. Change is often viewed as problem, organizations faces and how to motivate employees because of different output level (performance) by various employees, some perform extremely better than others the problem of job satisfaction range from poor pay, poor welfare scheme, poor health and transport programme and lack of habitable accommodation for staff.

1.3 OBJECTIVE OF THE STUDY
i. To find out the impact of organizational change management on job satisfaction in First Bank Nigeria Holdings (FBNH), Kaduna North
ii. To find out the relationship between organizational change on job satisfaction
iii. To identify the steps for successful change in an organization.
iv. To find out the reasons for managers and employees resistance to change.

ASSESSMENT OF NATIONAL POVERTY ERADICATION PROGRAMME (NAPEP) IN FINANCING SMALL SCALE INDUSTRIES

ASSESSMENT OF NATIONAL POVERTY ERADICATION PROGRAMME (NAPEP) IN FINANCING SMALL SCALE INDUSTRIES IN KADUNA STATE

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ABSTRACT
The study is on the Assessment of National Poverty Eradication Programme (NAPEP) in financing small scale industries in Kaduna state. The aim of NAPEP is to eradicate absolute poverty by helping many people in financing small scale business and training others on crafts and trade so that they could be self reliant. This aim is based on the fact that small scale businesses are the major contributors to the economic development of any nation or state. The research revealed that most obvious problems of NAPEP are how to produce or provide efficient financial resources, technical assistance, security on loans given to customers and the evaluation of projects financed by NAPEP. Other problems include the evaluation of the project time tables, the complexity of the projects and the implementation of government policies. In spite of these problems, the research found out that NAPEP programmes have brought about increase in small scale facilities thereby empowering small scale business owners in Kaduna state since the establishment of the organization. Base on the research findings, the research recommended that NAPEP programs should be rejuvenated and strengthened so as to provide the necessary support for better performance. It is also recommended that NAPEP programmes should focus more on the rural communities at the grass root level since the rural communities are usually more affected by poverty. The research emphasized the need for an effective monitoring of entire NAPEP programmes so that mismanagement of funds and diversion of other resources for other uses could be checked.

CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
The research work is to assess the Impact of National Poverty Eradication Programme (NAPEP) in financing small scale industries. The role of government agencies towards the development of small scale enterprises is quite interesting. These enterprises have a very important impact on the life of everybody in the society. Small independence businesses are everywhere and in every line of work, they can also be seen in every community. This business is as old as man. So virtually everything is done in life involved the element of business. Small scale enterprise constitutes an importance in today’s business activities or system. The role of small scale enterprise in our economic history however, has been one of the distribution and contributions.

Although its relative importance has decline with the growth of the big business, small scale business is still the major contribution to the countries economy. Business in Nigeria today is made up of both large and small business. Today small scale enterprise have to enjoy more prestige than ever before because of its vital contribution to the nation’s economy. So vital is small scale business. There are successful small scale enterprise operating like the manufacturing plants, retails, stores, wholesales, drugs, computers, construction firms and hundreds of other type of business.
Nigeria population was estimated to be 140 million in 2007 with about 75% of this made up of small scale enterprise operators. Lack of full study of government agencies in the development of these enterprises especially, the financial institution made it impossible to know the size, structure and function of these small scale business to the development of the economy.

Government agencies are charged with the responsibilities among others to carryout duties and deliver utilities as may be regulated from time to time on behalf of the government for the purpose of uplifting the standard of living. Government agencies such as the National Poverty Eradication Programme (NAPEP).

NAPEP aims at eradicating absolute poverty in Nigeria, through the streamlining and rationalizing of exiting alleviation institutions and implementation of relevant schemes and programmes. NAPEP was established in 2001. Different ministries and agencies were recognized as core poverty alleviation ministries and agencies. Some of these ministries and agencies are: Agricultural and Rural Development, Education, water resources, Industry, employment, labour and productivity.

1.2 STATEMENT OF THE PROBLEM
Most government agencies have undergone number of re-organization especially which affect their forces and activities that lead to effective performance and lack of proper control on their activities.

The most obvious problems of NAPEP is how to produce or provide efficient financial resources, technical assistance, security on loan given out to customers, evaluation of projects that are financed which may take more time than stated at the beginning. Also, the project time table, which depends on nature and complexity of the project, it may take one to two years sometimes longer from when the project was identified to when it was commissioned.

On the part of small scale enterprises (SSE) how effective are they utilizing the services rendered to them by NAPEP. Also are they able to cope with the policies adopted by this agency in obtaining loan and other services rendered such as interest rate on capital collateral facilities and the role of government.

APPRAISAL OF THE ROLE OF MANAGEMENT INFORMATION SYSTEM IN ENHANCING ORGANISATIONAL PERFORMANCE

APPRAISAL OF THE ROLE OF MANAGEMENT INFORMATION SYSTEM IN ENHANCING ORGANISATIONAL PERFORMANCE IN ECO BANK LIMITED, KADUNA

 

COMPLETE MATERIAL IS N5,000.

MAKE YOUR PAYMENT  INTO ANY OF THE FOLLOWING BANKS:
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Account Name : Host Link Global Services Ltd
ACCOUNT NUMBER: 0138924237
First Bank:
Account Name: Chi E-Concept Int’l
Account Name: 3059320631

Foreign Transaction For Dollars Payment :
Bank Name: GTBank
Branch Location: Enugu State,Nigeria.
Account Name: Chi E-Concept Int’l
 Account Number:  0117780667. 
Swift Code: GTBINGLA 
Dollar conversion rate for Naira is 175 per dollar. 

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ABSTRACT
The research work focuses on the role of management information system (MIS) as one of the determinant factor of organizational successes. The rapidly changing business environment has made the importance of management information system a basic necessity for the survival of organization in this century. Information provided for management are at the core of societal well being and are as such, subject to close scrutiny not only by the management but also by other stake holders whose interest they also beheld. Survival as the ultimate business goal has a positive correlation with management information system. Clues and directions to be employed towards the achievement of this objective are however given in the research work. The researcher used primary data generated from the administration of the questionnaire and chi-square was used to test the hypothesis. The empirical study revealed that management information system is an indispensable tool for any serious concern. The study recommends that information system should be strategically managed by expert in the field of computer application so as to bring about sound and profitable organization.

CHAPTER ONE
INTRODUCTION

1.1 BACKGROUND OF THE STUDY
The basis for all management information system is a computer system. Computer have transformed the business world as we know it, whether it’s a small business that uses computers for keeping inventory or accounting records of it’s operations or large businesses that uses computers for about every operations, computers are here to stay. Computers can take a business one step further, especially in the case of small business owners since business represents more than half of the economy.
By way of definition, a computer system is an electronic device that accepts data, processes the data in accordance with user instruction ( program) and generates results. It consists of input, output, storage and processing units. It is a functional unit that can perform substantial computations, including numerous arithmetic and logical operations. Based on classification, a computer system can be classified based on size, purpose, technology.
Oriha (2007) describes computer technology as rapidly advancing and innovations in the business world are constantly emerging while related cost in operation drops. The fast changing business world and the need for managers to be innovative, creative and be efficient makes the computer a vital instrument to reckon with in this 21st century. Computers and other communication equipments have made it possible to combine jobs which were previously carried out separately. Before the invention of computer system and its application to business operations, data collected for business purpose were processed and manipulated manually. This on its own has a lot of drawbacks to the effective running of business activities. During this period, data generated were recorded on paper, stored in filling cabinets and processed manually using simple procedures and office equipments such as typewriter, calculators, duplicating machines and so on.
This challenge of slow pace in information processing and the desire to have an information base that can respond almost immediately to management information need has led to the development of management information system. This is a system or process that provides the information necessary to manage an organization effectively. The challenges to establishing and implementing an effective management information system are novel and difficult, but not unyielding. The application of organizational development techniques holds great potential to surmount these obstacles and may provide organizations with significant advantages from developments in computing technology in the twenty first century. Evidence suggests that leading edge organizations are turning towards an integrated approach to Information Research Management (IRM).
Moga (2007) sees information system as a mechanism to ensure that information is available to managers in the form they want it and when they need it. It is designed to support their work through providing relevant information for their decision making,.
The benefits that advances in computer and information system technology offer to organizations in the 21st century seem indisputable, but whether organizations will actually achieve them, however, seems very much in question. While the foundation for this philosophy (MIS) rests on a strategy for integrating useful changes in computing technology into organizations, management information system must also encompass managerial and policy components. This is why a tripartite approach to information system adoption and implementation focusing on the technical, managerial, and policy dimensions.
Management Information System and the information it generates are generally considered essential components of prudent and reasonable business decisions. The importance of maintaining a consistent approach to the development, use and review of management information system within the institution must be an on-going concern for any serious institution.

AN ASSESSMENT OF MANAGEMENT INFORMATION SYSTEM IN ACHIEVING CORPORATE FINANCIAL GOAL OF POWER HOLDING COMPANY NIGERIAN (PHCN)

AN ASSESSMENT OF MANAGEMENT INFORMATION SYSTEM IN ACHIEVING CORPORATE FINANCIAL GOAL OF POWER HOLDING COMPANY NIGERIAN (PHCN) KADUNA

 

COMPLETE MATERIAL IS N5,000.

MAKE YOUR PAYMENT  INTO ANY OF THE FOLLOWING BANKS:
 GTBANK
Account Name : Host Link Global Services Ltd
ACCOUNT NUMBER: 0138924237
First Bank:
Account Name: Chi E-Concept Int’l
Account Name: 3059320631

Foreign Transaction For Dollars Payment :
Bank Name: GTBank
Branch Location: Enugu State,Nigeria.
Account Name: Chi E-Concept Int’l
 Account Number:  0117780667. 
Swift Code: GTBINGLA 
Dollar conversion rate for Naira is 175 per dollar. 

ATM CARD:  YOU CAN ALSO MAKE PAYMENT USING YOUR ATM CARD OR ONLINE TRANSFER. PLEASE CONTACT YOUR BANK SECURITY FOR GUIDE ON HOW TO TRANSFER MONEY TO OTHER BANKS USING YOUR ATM CARD. ATM CARD OR ONLINE BANK TRANSFER IS FASTER FOR QUICK DELIVERY TO YOUR EMAIL . OUR MARKETER WILL RESPOND TO YOU ANY TIME OF THE DAY. WE SUPPORT CBN CASHLESS SOCIETY. 

OR
PAY ONLINE USING YOUR ATM CARD. IT IS SECURED AND RELIABLE.

Enter Amount

form>DELIVERY PERIOD FOR BANK PAYMENT IS  LESS THAN 24 HOURS

CALL OKEKE CHIDI C ON :  08074466939,08063386834.

AFTER PAYMENT SEND YOUR PAYMENT DETAILS TO

08074466939 or 08063386834, YOUR PROJECT TITLE  YOU WANT US TO SEND TO YOU, AMOUNT PAID, DEPOSITOR NAME, UR EMAIL ADDRESS,PAYMENT DATE. YOU WILL RECEIVE YOUR MATERIAL IN LESS THAN 2 HOURS ONCE WILL CONFIRM YOUR PAYMENT.

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ABSTRACT
The study examines an assessment of management information system in achieving corporate financial goal of Power Holding Company of Nigeria (PHCN). The research objectives were to evaluate the effect of management information system in Power Holding Company of Nigeria, to study the problems affecting management information in Power Holding Company of Nigerian (PHCN) and to find out how efficient and effective management information system is in Power Holding Company of Nigerian (PHCN) and to provide solutions to the problem affecting Power Holding Company of Nigeria (PHCN). A survey research design was adopted for the study. Questionnaire and documentary sources were used for data collection. The statistical mean score was used to analyze data obtained from the field with a total population of 215 persons and 80 sample size was used. The finding indicates that the role of management information system in achieving corporate objectives is crucial. The researches recommended among other things that the management of Power Holding Company of Nigeria (PHCN) Kaduna branch should be trained and retrain on the role of management information system.

CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
The complexity and diversity of most modern day business and companies account for their varied and often technical and administratively complex activities while the structure of most modern organization reflect on management charge with different responsibility with a view to ensuring the attainment of the enterprise corporate objective.

George (2004) defines management information system as a system or related group of system which collects and present management information relating to a business in other to facilitate it control. It applies to a system which makes use as a data based facility for the storage and retrieval of information. A management information system embraces data processing system, and decision making based on the fact that is communicate by the control system. A highly organized data processing system, is essential for connecting, recording and converting data into machine sensible form (in some instance prior) to process the data. These systems often produce information of management as by product of processing data rather than as a primary product in its own right.
The first power station in Nigeria was built in Lagos in 1989 at the present site of the NEPA headquarters. For the power appreciation of history of the organization called PHCN we need to mention ECN and NDA as the early power distribution and generation agencies (electricity corporation of Nigeria) and (Nigeria Dam Authority) respectively in September, 1969 the Federal military government decided to manage ECN and NDA into a single body to avoid duplication of resources in the two organization. A year later, many zonal or district office. The zones are mandated to supervise and effects the distribution of electricity to customers and also to effect mattering, cash collection and implementation of all policies of the head quarters, it is the headquarters of Kaduna zone of the national electric power authority now know as PHCN, the region of the transmission is also having the sub-station for supplying Kaduna, Minna, Zaria, further Sokoto and Kano. The zone also lost outside Kaduna, the Zaria district and Minna district, its also host Shiroro Hydro power station, in Minna. However, the PHCN zonal office Kaduna, operates under the electricity power sector reform bill which was sign back into law on the 11th of March, 2005 by president Olusegun Obasanjo. This bill seeks to provide a formation of companies to take over the in function, assets liabilities and staff of the national electricity power authority (NEPA). Develop competitive electricity markets, establish the Nigeria electricity regulating commission, provide for the licensing and regulation of the generation transmission, distribution and supply of electricity, enforce such mates as performance standard, consumers’ right and obligations provide for the determinations of tariffs and to provide for mater concerned with or incidental to the foregoing.

1.2 STATEMENT OF THE PROBLEM
One of the problems facing the role of management information system in achieving its corporate objectives is that, management information has not received high priority at his best. It usually represents loose amalgamation of data and report without any overall consistent pattern.

Enviably such information is generated only to fulfill basic account and possible legal requirement and thus dose to support management decision making activities. Inability of workers to use and handle computer effectively, difficulty of workers to implement new initiatives, lack of maintenance culture and outdated system, inadequate induction for training, lack of communication and proper communication tools.

1.3 OBJECTIVE OF THE STUDY
The primary objective of the study is to look at the role of management information system in achieving corporate financial goal in Power Holding Company of Nigeria (PHCN) Kaduna business office. Other specific objectives includes:-
– To evaluate the effect of management information system in achieving corporate financial goal in (PHCN)
– To study the problems affecting management information system in Power Holding Company of Nigeria (PHCN) Kaduna Business office.
– To find out how efficiently and effectively management information system is in power holding company of Nigeria (PHCN) Kaduna