(A CASE STUDY OF CIVIL SERVICE COMMISSION ENUGU

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Ever since man discovered the computer and hence computer science, attempt have been made to computerize every facet of human life. This project work experts the issue of designing and implementing a state civil payroll accounting system which inherent advantages (speed and accuracy over the more tedious inefficient and time consuming manual system.

This system encountered the following problems. Late receipt of raw data each month. Regular break down of the accountant machine presently used for data processing, irregular power supply, many errors resulting from the manual methods of data processing and the office caused by bulky files and constant complaints for errors from the workers. Consequently a computerized payroll accounting system when designed to take care of the above problems.

CHAPTER ONE

INTRODUCTION

1.1     BACKGROUND OF THE STUDY

Computer, the versatile data processing machine has been found very useful in every human endeavor since its incursion into many fields of study, industry, business, sciences and technology in general. Payroll is being prepared by organization, committees, governments and other business firms, it is also part of account department, many organization concern. It is used for the preparation of worker’s salary daily, weekly or monthly.

The payroll module which helps in data processing, processes monthly pay of all the employees in state civil service commission. The module maintains staff loans, advances, tax and other deductions from staff pay. It also performs annual increment on the salary of qualified staff each month. The payroll list every employee for whom the computer has produced a payroll chewue and shows for each employee what deductions are subtracted from gross earnings to arrive at net pay. This report is reviewed by the manager of the payroll department before the cheques are released for distribution.

1.2     PROBLEM DEFINITION

          Over the years, manual method of payroll has been used. This method has its problems. It has been proven to be very ineffective and inefficient. Some of the problems are

1. The job of preparing salary payment manually is tedious causes delay
2. As a result of the problem above, manual method have a lot of discrepancies.
3. This method encourage fraud figures are easily manipulated and changed.
4. The manual method requires people who are competent in mathematics related computation to do a reliable job. As a result people of such are very scarce.

1.3     OBJECTIVES OF STUDY

          The study aims at designing a payroll accounting system that will help to eliminate mistakes, delay and frauds associated with manual calculation of workers salaries and entitlements

1.4     SCOPE OF THE STUDY

          The study aims at designing and implementing a state civil service commission payroll accounting system Enugu

1.5     LIMITATIONS

          In the process of carrying out this research work, some factors tried to hinder the free flow of work. These factors include

1. TIME: Time factors in the sense that the semester was short and as a result combining this work with studies was tedious.
2. FINANCE: Finance were rather on the lean side and as a result it affected the carrying out of the research in that monetary commitment was needed for going to the case study, photocopying document, browsing etc.
3. LUKWARM ATTITUDE OF THE STAFF: The staff of the payroll department were rather hostile and aggressive owing to the fact that the felt if this activity is computerized they might loose their jobs to the computer.

DESIGN AND IMPLEMENTATION OF WEB BASED OPINION POOL INFORMATION SYSTEM

(CASE STUDY OF POWER HOLDING COMPANY OF NIGERIA (PHCN)

COMPLETE PROJECT  MATERIAL COST 3000 NAIRA

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ACCOUNT NUMBER:  0115939447

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Account Name: Chi E-Concept Int’l
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ABSTRACT

The opinion pool information system is a web based service owned management and maintained by the companies within the office and has been in use for over years. The main purpose of the service is to provide the general public (hereafter referred to as citizens) a facility to log complaints, make a suggestion and/or request information (hereafter referred to as incidents) and tank the processing status of same. These incidents vary significantly in type and urgency and requires the attention of officials hereafter referred to as users. Within one or more public sector entities. The opinion pool information system has a human resources system with a single purpose of maintaining sensitive information that is requires for a few key employees outside of HR. the opinion poll information system is a major change to the way things are currently done. Using the opinion poll information system must be a company directive otherwise it will never be fully implemented.

CHAPTER ONE

 

1.0       INTRODUCTION

Opinion pool is a crucial element of business success. Every time you have contact with your customers you have an opportunity to improve your reputation with them and increase the likelihood of further sales.

From your telephone manner to the efficiency of your order-fulfillment systems, almost every aspect of your business affects the way your customers view your business. There are also programmes you can put in place to increase your levels of pinion poll.

This guide outlines what opinion pool involves. It explains how you can use customers contact; feedback and loyalty schemes to retain existing customers, increase your sales to them and even win new customers. It also covers how to prepare for receiving a customer complaint.

Opinion poll involves putting system in place to maximize your customers satisfaction with your business. It should be a prime consideration for every business – your sales and profitability depends on keeping your customers happy.

Opinion poll is more directly important in some roles than others. For receptionists, sales staff and other employees in customer-feeling roles, opinion poll should be a core element of their job description and training, and a core criterion when you’re recruiting.

But don’t neglect the important of opinion poll in other areas of your business. For instance, your warehousing and dispatch departments may have minimal contact with your customers but their performance when fulfilling orders has a major impact on customers’ satisfaction with your business.

A huge range of factors can contribute to customer satisfaction, but your customers – both consumer and other business – are likely to take into account:

• How well your product or service matches customers needs.
• The value of money you offer
• Your efficiency and reliability in fulfilling orders.
• The professionalism, friendliness and expertise of your employees.
• How well you keep your customers informed.
• The after-sales service you provided.

 

1.1       STATEMENT OF PROBLEM

Owing to:-

(i)                 The difficulties people face in transferring information data.

(ii)               Unwillingness attitude of some PHCN staff when checking their customers’ information.

(iii)             Fragile nature of customers information

(iv)             Difficulties people encounter when checking their customers information

(v)               Time wasted in manual processing of customers information

(vi)             Important nature of customers information in the business world.

The need arises for the development of computerized opinion poll information to alleviate these problems.

1.2       AIMS AND OBJECTIVES

This aims and objective of this project are listed below:-

• To develop software called web based opinion poll information system that will replace the manual method.
• To develop, promote and provide adequate and efficiently web based opinion poll information system.
• To maintain an efficient system of collection, sorting and delivery of customers information.
• To demonstrate increase motivation to the PHCN workers.
• To eliminate the error involve with the manual method of checking customers information.
• To save the time wasted with manual method of checking customers information.

1.3       SCOPE OF STUDY

This project work is narrowed to PHCN Enugu. It deals with the development of web based opinion poll information system to help in the checking of customers information.

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DESIGN AND IMPLEMENTATION OF A COMPUTER BASED QUALITY ASSURANCE MONITORING SYSTEM
(A CASE STUDY OF ANAMMCO NIG LTD EMENE ENUGU)

COMPLETE PROJECT  MATERIAL COST 3000 NAIRA

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 GTBANK
Account Name : Chi E-Concept Int’l
ACCOUNT NUMBER:  0115939447

First Bank:
Account Name: Chi E-Concept Int’l
Account Name: 3059320631

We also accept :   ATM transfer , online money  transfer 

OR
PAY ONLINE USING YOUR ATM CARD. IT IS SECURED AND RELIABLE.

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Call Help Desk Line :  08074466939,08063386834.

After Payment Send Your Payment Details To

08074466939 Or 08063386834,   The Project Title  You  Selected On Our Website , Amount Paid, Depositor Name, Your Email Address, Payment Date. You Will Receive Your Material In Less Than 1 Hour Once We Confirm Your Payment.

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ABSTRACT

This study is based on the computerization of a quality assurance monitoring system of a manufacturing industry.

It entails sourcing from all parts of the company on how they operate especially in the quality assurance department.

This project is narrowed to the expected module. It is not the intention here to treat each module separately, hence the entire project is menu driven to cover some of the facilities present.

Finally, at the end of this work, we would have been able to get a computer-based system that assures quality of a product(s) of a manufacturing industry.

TABLE OF CONTENTS

CHAPTER ONE

• Introduction

1.1     Background information on anammco

• Justification of the project
• Purpose of the study
• Scope of study
• Aims and objectives

CHAPTER TWO

• Literature review

CHAPTER THREE

• Description and analysis of the existing system
• Fact finding methods
• Organisation structure
• Objectives of the existing system
• Justification for the new system

CHAPTER FOUR

• Design of the new system
• Output specification and design
• Input specification and design
• File design
• Procedure chart
• System flowchart
• System requirement

CHAPTER FIVE

• Implementation
• Program design
• Program flowchart
• Pseudocodes
• Test run

CHAPTER SIX

• Documentation

CHAPTER SEVEN

• Recommendation

References

CHAPTER ONE

INTRODUCTION

1.1     BACKGROUND INFORMATION ON ANAMMCO

The Anambra Motor Manufacturing Company (ANAMMCO) is a joint venture between the federal government of Nigeria and Daimler Benz AG/ Mercedes Ag of Germany.

Mercedes Benz (MB) Anammco Limited was incorporated on 17^th January 1977, and the new plant was commissioned on July 8^th, 1980 by the First executive president of Nigeria, Alhaji Sheu Shagari.   It started official production in 1981, and has to date made an enviable mark on the nation’s industrial growth, adding over 20,000 vehicles to the nations transport sector, backed up effectively with a network of over 36 after-sales service points and spare parts supply depots.

MB-ANAMMCO manufactures commercial vehicles and leads in the production of both private and commercial vehicles in Nigeria.   This plant which occupies a sprawling 300,000 square meters site at Emene, near Enugu is virtually a shining example of a profitable and viable economic and technological co-operation between the government and people of Nigeria and Germany.

The multi-million-naira plant was initially planned to produce trucks for the Nigerian market.   But today, the plant has diversified its production range to include the full range of commercial and private vehicles for the rapid industrialization of the country. It not only produces trucks as originally planned but has gone a step further in fabrication, manufacturing, and production of buses and other utility vehicles. Part of its product range today include; MB 0131, L 608 D, MB 1520, MB 230, MB 500 SEL, MB 1414, MB 911, MB 809, fire fighting vehicles, ambulances, mobile clinic collector and other various specialized types of vehicles. The company has expanded its bus programme to start producing a new intercity bus (MB 1635). It should also be noted that the MB-ANAMMCO has achieved over 657 local consent in some of these vehicles, especially in buses.

As a formidable representative of MB-A in Nigeria, MB-ANAMMCO brings mecedes-benz technology and know-how to Nigerians while at the same time create over 800 employment opportunity for Nigerians. Indeed, the establishment of MB-ANNAMMCO marked the realization of a great dream of developing the country technologically and industrially.

MB-ANNAMMCO has actively participated in the federal government assisted mass transit programme. It has supplied over 800 units of different bus models to the federal urban mass transit agency and state and local government mass transit programme. These buses are still strong and very capable as they are supported by the unbeatable after sale s services of the company and their renowned distributors and dealers. Only recently, the company was invited to produce 700 additional mass transit vehicles for the country to oushion the effect of the increase in the price of petroleum products.

Training facilities/opportunities centre were commissioned in April 26, 1982, sales, services and spare parts training for their staff and staff of their distributors, dealers and fliet owners.

MB-ANNAMMCO continues to live up to its social responsibilities in all ramifications. It takes care of its 800 employees by offering them medical services, recreational facilities, etc. In addition, it occasionally donates to charity organisations and identifies with the government in its socio-cultural endeavours and community development projects.

• JUSTIFICATION OF THE PROJECT

Computerization or computer-based in this concept means the introduction of the computer to the different aspects

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DESIGN AND IMPLEMENTATION OF A WEB BASED NITEL TELEPHONE BILING SYSTEM

COMPLETE PROJECT  MATERIAL COST 3000 NAIRA

   ORDER NOW

 GTBANK
Account Name : Chi E-Concept Int’l
ACCOUNT NUMBER:  0115939447

First Bank:
Account Name: Chi E-Concept Int’l
Account Name: 3059320631

We also accept :   ATM transfer , online money  transfer 

OR
PAY ONLINE USING YOUR ATM CARD. IT IS SECURED AND RELIABLE.

form>

Call Help Desk Line :  08074466939,08063386834.

After Payment Send Your Payment Details To

08074466939 Or 08063386834,   The Project Title  You  Selected On Our Website , Amount Paid, Depositor Name, Your Email Address, Payment Date. You Will Receive Your Material In Less Than 1 Hour Once We Confirm Your Payment.

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ABSTRACT
This application of computer in various fields has eased a lot of problems encountered in the use of manual system in the various disciplines of like. It is as measure towards addressing this issue that this project has primarily billing system that could get rid of all the shortfall. In this project the researcher have analyzed the manual system and also identified some of the problems and limitation which scene to hinder the realization of the goals of the existing system.
With regard to this the author has designed a kieb based telephone billing system to help minimize some of the problem inherent in the manual system. To bring the subject matter to pictorial form the user to appreciate more flow diagrams to be seen in subsequent chapters, more so this write up is mainly to introduce the reader to what main from can do especially in telephone billing system using Nitel Nigeria Plc Benin city as a case study.

TABLE OF CONTENTS
CHAPTER ONE
1.0 Introduction 1
1.1 Statement of the problem 3
1.2 Purpose of the study 3
1.3 Aims and objectives 4
1.4 Scope 5
1.5 Limitation or constraints 5
1.6 Assumption 6
1.7 Definition of terms 7
CHAPTER TWO
2.0 Literature Review 9
CHAPTER THREE
3.0 Description and analysis of the existing system 14
3.1 Fact finding method used 14
3.2 Organization structure 16
3.3 Objectives of the existing system 16
3.4 Input, process, output analysis 17
3.5 Information flow diagram 18
3.6 Problem of the existing system 20
3.7 Justification of the new system 21
CHPTER FOUR
4.0 Design of the new system 23
4.1 output specification and design 24
4.2 input specification and design 25
4.3 file design 26
4.4 procedure chart 28
4.5 system flowchart 29
4.6 system requirements 31

CHPTER FIVE
5.0 Implementation 32
5.1 program design 35
5.2 program flowchart 36
5.3 pseudo code 41
5.4 source program 42
5.6 test run 43
CHAPTER SIX
6.0 Documentation 44
CHAPTER SEVEN
7.0 Recommendation and conclusion 46
7.1 Conclusion 46
References 48

CHAPTER ONE

INTRODUCTION
1.0 INTRODUCTION
Computer has proved its uniqueness in different works of life. It provides and in different ways reduces complexity and generate. Maximum output. This made possible through the unique features of computer system in the areas of speed, information storage and retrieval automatic is the important faced of economy in the society. If provides adequate communication causes great place havoc in the society. The nature of communication determines the mode of transmission.
Communication through the telephone system is one of the fastest and most reliable modes of message transmission. Through the telephone system, information can be cone eyed quickly and adequately. Information gets to the destination immediately and the sender receives feedback at the same time. Information storage and retrieval is also achieved through the telephone system. Information can be stored in the absence of the receiver. The receiver can also retrieve this information at any time. Acquiring the phone for use is by subscription. Individual or groups that wish to acquire phone always subscribe through the organization in charge. Information about every subscriber is taken and stored for reference purpose. Phone subscriber pay bills according to the calls made.
The outmost speed at which the universe is being turned into a global world is attributed to the sophistication in the telecommunication industry. These radical changes have been made possible by the intention of digital technology in electronics and telecommunication analogue. This means that the signals being handled, processed or transmitted are presented by voltage whose amplitude quinsy vary continuously with time.
Consequently, in the telephone system the transmitted signals an direct representation of the speech waveforms. This did not provide the easy and continuous flow of soured wave in the system. This project is aimed at developing a system that will help in the billing section of NITEL (Nigeria Telecommunication Benin) to enable serve it customers effectively. Bill them accurately and also give customers details of how they are being billed.

1.1 STATEMENT OF THE PROBLEM
The quest for more sophisticates and affective system that can handle the telephone bills of the customers in telecommunication companies has led the researcher to the designing and development of software to handle the telephone, subscribers do complain of excessive billing and this has often been traced to the carelessness or otherwise on the part of the staff that prepare the bills. The carelessness of staff that results in the delay

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