COMMUNICATION AS INDISPENSABLE TOOL FOR EFFECTIVE ADMINISTRATION

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ABSTRACT

This research work is a part of the requirement for award of National Diploma in Public Administration. This research studies “Communication as an Indispensable tool for an effect administration”. The essay contains three chapters, chapter one discusses the objective of the essay. Scope and background of the study. Chapter two reviewed, the related literature on the subject matter of communication, different experts opinions were discussed and summary was made, while chapter three summarizes, conclude and the recommendation were made.

TABLE OF CONTENT

Title page i

Approval page ii

Declaration iii

Dedication iv

Acknowledgement v

Abstract vi

Table of contents vii

CHAPTER ONE

Introduction
1. Historical Background
2. Statement of the problem
3. Objective of the study
4. Significance of the study
5. Definition of terms

CHAPTER TWO

LITERATURE REVIEW

Introduction
1. Communication element transmitter
2. Development of organizational communication
3. Method of communication
4. Flow of communication system
5. Importance of communication
6. Written and oral communication system
7. Barriers to effective communication in an organization
8. Overcoming barriers to communication
9. Organization and its meaning
10. Types of organization
11. The organizational charts

CHAPTER THREE

Summary
1. Conclusion
2. Recommendation

Bibliography

CHAPTER ONE

INTRODUCTION

As long as human being need each other in behaviour and action economic activities as well as administration are becoming more and more complex, organizations are lending towards grouping together, while in sit of organizations are globally.

Institutions in the same group or ministries may frequently be separated geographically by considerable distance. Often therefore, it is impossible for a public organization and administrators to hold effective meeting or to contact all interested parties.

Consequently a good communication becomes essential to the effective operation of any organization or administration and institutions.

Levis and Buker (1983) defined communication as the conveying of thought, opinions, desires and data to some one else but it more than just an exchange of evidence. For the receiver must understand, communication to effective whatever you say or write, thus, communication are concerned with the successful transfer of message from the sender to the receiver.

Communication can also be seen as the process by which one person (group) share and impact information to another person or (group) so that both people and group can clearly understand one another.

Communication is the passing of information, news etc. the various and felling from the person to another James etal (1990).

From there above therefore, it can be said that communication is not just the giving of understandable information and receiving and understanding the message thereby sent. Communication is the transmission of a message from a source through a channel to a destination.

PW Atkuns (1987), To him communication could be verbal, radio, written etc. He further stated that because human beings cannot survive without communication more especially administration of nowadays.

Communication therefore exists everywhere and it has now become an indispensable tool for effective administration.

According to Strams .G Sayles (1992) communication are concerned with the eructation, transmission, interpretation and use of information. Communication can be on a person to person basis, as when a boss tells, some one what to do and when a subordinate report back to his superior from this point.

Communication can also be on department/corporate basis in all organization. When the various department interchange information from one department to the other, reaction report, and comments that more or less effectively up again.

BACKGROUND OF THE STUDY

In a cross cultural study on communication involving the USA, Japan and Britain it was discovered that communication breakdown was the simple greatest barrier to corporate excellence. Inefficient communication in an organization is symptomatic of a fairly corporate, chain. When the administrators in an organization are friendly, and have a good working report, communication tends to be very good but when the numbers of the organization engaged to be mutual distrust, resentment, gossips or when there is a feeling of incompetence and insecurity there is bound to communication breakdown, and communication breakdown can lead to the downfall of every administrators, management as well as an organization in general.

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