COMPUTERIZATION AND ITS IMPACT ON ORGANISATION EFFICIENCY. (A CASE STUDY OF NEPA, ABUJA)
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ABSTRACT
This work is a case study and examine the impact of the computer on the efficient of operation in the National Electric Power Authority NEPA Abuja.
There exist a significant number of authority working on the general subject of the computer and its applications none of these literature at least in this country, have cared to test practically how the computer effect work operations in an indigenous business especially in public corporation.
This project is an organized effort to break the trend. This study comprises five chapters: –
In chapter one, the problem was defined and the objective of the study was stated.
Some existing and related literature is examine in chapter two.
In chapter three, research design and methodology, population, sample and method are discussed.
Data presentation and research result will be treated in chapter four. The discussion will cover major contributions and some problem of the computer in the authority under review.
Chapter five summaries findings and based on this findings recommendation will made for future implement. Findings and recommendations will be made based on the various chapter.
There also will be a conclusion based on five chapter as well as suggestion for the research that will be made in the nearest based on the research work on the chapter that are treated will also have to make notes and make reference cornering various issues discussion in different chapter and bibliography.
TABLE OF CONTENTS
CHAPTER ONE
- Introduction 1
- Objective of the study 8
- Statement of problems 10
- Research hypothesis 11
- Scoped and limitation of the study 12
- Definition of terms computer 13
- Notes and reference 15
CHAPTER TWO
- Review of related literature 16
- Erroneous notion of computerization cost to NEPA 21
- Improper guidance and fear of failure o computer in NEPA 22
- Computerizing with bare hands in NEAP 23
- Absence of an adequate methodology in NEPA 25
- Lack of high level sponsorship of computer in NEPA 27
- Seeing computer as a threat to the management decision makers ion NEPA such as the accountant and Auditor. 28
- History of computer and their business uses 31
- National Electric Power Authority as business entity 35
- Installing a computer based processing system for billing
in NEPA 38
- The computer 40
- Types of computer 42
- Modes of processing 45
- Historical prospectus of data processing 47
- Conclusion 48
- Notes and reference 51
CHAPTER THREE
- Research design and methodology 53
- Notes and reference 55
CHAPTER FOUR
- Data presentation analysis and findings 56
- Sources of document the billings of NEPA 59
- Test of hypothesis 63
CHAPTER FIVE
- Summary of major findings, recommendation and conclusion
- Summary of major findings 82
- Recommendations 85
- Conclusion 91
- Suggestion for future research 93
- Notes and reference 94
BIBLIOGRAPHY 95
CHAPTER ONE
INTRODUCTION
In this introduction, we will first look at some American great men, who contributed one way or the other in today modern computer.
We will first look at Drucker who proclaimed that man should live in turbulent times. Another of his country man Bernnis has been adventurous as to suggesting that we are witnessing a break with the nowadays traditional bureaucratic style and structures contemporary industrial society.
Tosher’s views that we are living through a period of massive social development.
Computes are currently in use in many companies and organisations, the appliances and administrative activities.
In addition, they are assisting with a wide range of well known applications which at first glance may seen pointless.
Currently the increasing connection exist between in the technology advantages enjoyed by industrialized nations and their intelligent use to computer technology.
The history of development shows that so far no industrialized nations has been able to make it without the use of computers.
It is hardly surprising therefore that even in under developed countries, the use of computer is gradually becoming the rule, rather than exception.
Most certainty, computer has come to stay and our duty is to embrace it.
The complex nature of decision which that must be taken in today’s industrial set up business and government policies often makes the use of computer mandatory of effectiveness is desired.
The use of computer makes possible the compression of large volumes of data (such as are found in many industrial business and government establishment like (NEPA) into a small storage space.
In storage and retrieval of information are speeded up and can be dated as need arises with the use of computer.
Where records are not speeded and update when due, the information content gradually and becomes obsolete than management decisions would be sub-optional and in effective due to lack of valid data on which to base them.
Similarly, if data on past researched developments effort are computer based and readily available, scientists and engineering would case to waste useful efforts and scare research forms trying to reinvent what unknown to them has already been invented by others.
Available resources can then be concentrated on areas where they are bottle necks to break. In many profession such as law and medicine there is order to deal with the present situation such case studies and references are greatly facilitated when the operational data is computer based.
There are a host of other similar samples. It is not wonder therefore, that managers planners, administrators, security, businessmen and industrialists now feel an urgent need for computers in their respective organisations.
We know that one of the perennial problem confronting both the public and private sector in developing countries is that of absenteeism and low productivity of the work force often. This is imposed by external factors such as the poor and time consuming service obtain able at such vital establishments as banks, post offices and other places where people spent nearly the full working day just to collect money from their bank account are not common, this is the price to pay when such essential services are not computerized.
Absenteeism is very costly to employers of labour, beside imposing a bad pubic image on the absenteeism causes money to be spent on work not done.
Whenever the defaulters are paid their wages and salaries a sizeable amount of that money is actually paid for work not done for the enterprise.
Computerization can remove this wastage guarantee quick service at series point of vital importance to the public and improve productivity.
Such computerization effort often cost far less than the money it would same the general public revenue generation scheme.
Many people evade and some of the tax evaders also try to grab more than their shore of social amenities provided with tax payers money because of their social positions.
Deplorable through this is, many defaulters could not be apprehended owing to the lack of adequate information on taxable adult geared towards easy identification and tracing of evaders.
Computerization can ensure that taxable adult is automatically linked with all this or her taxable assets.
This include wages or salary income from business, fleets of vehicles, house, land rented out to others, market orals and every conceivable sources of income.
The same will be true for commercial enterprises would be traceable and can be made liable to payment. Lack of computerization in an internal revenue generation schedule amidst exploding population is at the moment costing several developing countries millions of naira annually.
Therefore, there is need for computerization especially in the area of management decision making that can cover cost volume, profit analysis, variance analysis and decision under uncertainty.
What of techniques including changing values of parameters subject to certain contracts. It is more convenient to use computer to do recalculations than not, but the emphasis is more on the understanding of the techniques.
The need to understanding an integrated manner complex business making an how it affect and is in trun affected by the market. For instance, how much money should be spent on advertising product plants and machinery, personnel research and development how much money should be spent on advertising one each period of time.
How much that should be borrowed from banks because of the difficulty in controlling the environment. The studies are normally carried out through management decision and busin