DESIGN AND IMPLEMENTATION OF A
COMPUTERIZED HOTEL BUSINESS BILLING SYSTEM.
(A CASE STUDY OF MODOTEL HOTEL LIMITED ENUGU)

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ABSTRACT
This work is carried out to identify and discuss the need for a computer system in hotel business billing system.
A hotel business is a hospitality industry which caters for both leisure and well being of its guest. The duties of hotels are to offer accommodation to their guest and to render services to them. These services are usually personal.
The focus on this topic is to introduce computer in the allocation of rooms and billing system of a hotel. The result of this project is aimed at eliminating the tedious work which is associated with the making reservations and keeping account in hotel. It will also save storage system for guest who have stayed in the hotel before.

TABLE OF CONTENTS
CHAPTER ONE
1.0 Background of the study
1.1 Introduction
1.2 Statement of problem
1.3 Purpose of study
1.4 Objective of study
1.5 Scope of the problem
1.6 Definition of terms
CHAPTER TWO
2.o LITERATURE REVIEW
CHAPTER THREE
3.0 OVERVIEW OF THE EXISTING SYSTEM
3.1 Description analysis of the existing system
3.2 Method of data collect
3.2.1 Interview method
3.2.2 References to written text
3.4 Process analysis
3.5 Out analysis
3.6 Problem of the existing system
3.7 Justification for the new system.

CHAPTER FIVE
5.0 IMPLEMENTATION
5.1 Program design
5.2 Program flowchart
5.3 Pseudo code
5.4 Source listing
5.5 Test Run

CHAPTER SIX
6.0 RECOMMENDATION AND CONCLUSION
REFERENCES
APPENDIX

CHAPTER ONE
INTRODUCTION
Hotel is defined by British law as a place where a binafide traveller can receive food and shelter, provided he is in a position to pay and is in a fit condition to be received. Hence, a hotel provides food and beverages, and lodging to travellers on payment. In turn, it has the right to refuse a traveller is drunk, disorderly, unkempt or is not in a position to pay for the services.

The hotel industry is perhaps, one of the oldest commercial endeavours in the world. The first inns date back to the sixth century be and were the products of the urge to travel, spurred by the invention of the wheel.
The earliest hotels were managed by husband and wife teams, who provided large halls for travellers to make their own bed and sleep on the floor. The entire cooking service and recreation were provided by the husband and wife team and his family.
It was in Europe that the birth of well managed hotel industry took place on the shape of chalets and small hotels which provided variety of services. They were mainly patronized by the aristocracy of the day.
The real growth of the modern hotel industry took place in the United State of America in 1794. the real boom in hotel building came in the early twentieth century. This period also saw the beginning of chain operation under the guidance of E.M stalker. It involved big investments, big profit and trained professional to manage the business.
The management business billing of a hotel system was virtually left in the hands of the front officers. The front office in a hotels is the department responsible for the scale of hotel rooms through systematic method of reservation, followed by registration and assigning of rooms to customers, it was usually done manually. This was boring and cumbersome in hotels that still operate manually today. This development in hotel business billing system continued gradually until recently when computer was invented as an electronic method of processing data, computer can be defined as an electronic device that accept input, manipulated data and produces information which is the output, as required. Computerization of hotel business billing system: a focus on the lodging system of a hotel, therefore, the application of computer in the lodging system of a hotel. A hotel which operated a computerized system will ensure that the program carries provision for different tariffs, locations and individual guest preferences. Details of each room are stored within the memory and as a guest registers the guest list is immediately updated while that particular room is removed from the list of those which are available for letting. Because the system is so accurate, there is little chance of two people being given same room.

BACKGROUND OF THE STUDY
The lodging system of Mooted Hotels Limited Enugu started when this hotel was established in 1986. at its inception, Mooted Hotels Limited inherited three modern hotels. There were ninety three chalets at the time of its establishment. These hotels were located at Enugu, IMO, Anambra. However they have since been improved upon with additional chalets, better management and better services.
The management of Muddle Hotels Limited insists that standard obtainable in its hotels of all types compare favourably with the standards elsewhere. Each chalets is provided with a room stewards, hot and cold water tub, wall-
To-wall carpet, air conditioner, television, refrigerator and inter-com. The Cable News Network (CNN) is received in the hotels through its satellite dish. The body managing the hotel now at the apex of the management include-
1.The general manager
2.The company accountant
3.The company secretary
4.The operational managers
5.The public relations officer
6.The house keeper
7.The food and beverages manager
8.The number of staff are eighty
These are both junior and senior cadres.
1.Administration
2.Accounts
3.Restraurant
4.Bar
5.Kitchen
6.Laundry.

1.2 STATEMENT OF THE PROBLEM.
The introduction of computer in the hotel is to reduce problem encountered on arrival and event at check out time by guest’s customers and visitors to the hotel and by the reception staff on their efforts to manually attend to each guest’s requests going through the reception routine in the front office by the guest is normally frustrating and time wasting. As guest can be kept on his feet for several minutes waiting to be attended to .the billing procedures in the cashier section are similar to