ELECTRONIC BANKING IN NIGERIA: PROBLEM AND PROSPECTS

PROPOSAL

 

Banks have been finding it difficult in transferring of money. Checking of account balances and quick access to its customers account until and quick access to its customers account until the advent of Electronic Banking.  Which makes it easy for them to accomplish the above problem.

These project work or research work is geared towards bring to light what Electronic banking is all about, its prospects i.e. future success or chances for success, and its problems i.e. its limitation.  Whether its services satisfy the customers or not.  And the challenges its races in order to satisfy the customer and economic growth.  Whether fraud can be committed through it and how to prevent or minimize it. How fast ad dependable it is to help customers in transacting or carrying.  Out their business transactions.

The major source of data used in this research work is secondary data with very little of primary data.

ABSTRACT

 

          This research work is an attempt to analyse and find out the PROBLEMS AND PROSPECTS OF ELECTRONIC BANKING IN NIGERIA.

The researcher general towards explaining what electronic Banking is all about and when it was introduce into Nigeria.  The  researcher also explained the services and the features of electronic banking in Nigeria.  Through some of the information is between the Bankers and their customer, the Researcher was able to bring some of them out.

Finally, the information contained in this project writing will educate some ignorant people, concerning how they can transact business with their bankers on their customers through electronic device.

CHAPTER ONE

INTRODUCTION

• Background of The Study
• Statement of problem
• Purpose of the study
• Research question
• Research Hypothesis
• Scope of study
• Limitation of the study
• Significance of the study

 

CHAPTER TWO

• Review of Related studies
• Meaning of Electronic Banking
• Features of electronic Banking
• Services of Electronic Banking
• Electronic payment system
• Problems of Electronic Banking
• Policy issues Raised by the Development of E-Banking

 

CHAPTER THREE

RESEARCH METHODOLOGY

• Research Design
• Sources of Data
• Location of Data
• Method of Data Collection
• Tools of Analysis

CHAPTER FOUR

Presentation and analysis of data

 

CHAPTER FIVE

SUMMARY, CONCLUSION, RECOMMENDATION AND BIBLIOGRAPHY

• Summary
• Conclusion
• Recommendation
• Bibliography

 

 

CHAPTER ONE

 

INTRODUCTION

• BANCKGROUND OF STUDY

Bank have traditionally been in the forefront of harnessing technology to improve their products and services. They have over the time, been using electronic and telecommunication networks for delivering a wide range of value added products and services.

The delivery channel include telephone personal computers including Automated Teller Machine (ATM) first introduced in Nigeria by society Generale Bank etc with the popularity of personal computers, easy access to the internet and world-wide web (WWW), internet is increasingly used by banks as a channel of delivering the products. And services too the numerous customers.  Virtually almost all banks in Nigeria have a web presence.

This form of banking is referred to as internet banking which is generally part of electronic banking (e-banking).  The main difference being that tin internet banking, the delivery channel is a public demand. It offers different online services like balance inquiry, request for cheque books, recording stop payment instructions, balance transfer instructions, accounts opening and other form of traditional banking services.  In the banking and financial services internet banking is a product of electronic commerce/banking.

Electronic Banking on the other hand is any type of business transaction that involves the transfer of  information across the Internet it involves individuals and business organizations exchanging business information and instructions over electronic media using computers, telephones and other communication equipment.  This covers a range of different types of business from consumers through banking to business exchange of trading goods or services between corporations.

The range of services and products offered by different banks vary widely both in their contrast and sophistication

 

• STATEMENT OF PROBLEM

In Nigeria, for customers, banking today is no longer about safety of their funds and increase returns in their investments only.  Customers demand efficient, fast and convenient services customer want a bank that will offer them services that will met their particular needs (personalized banking) and support their business goals. For instance, customer) businessmen want

1. To travel without carrying cash for security reasons
2. They want to be able to check their balances online

• Find out if a cheque is cleared

1. Transfer funds among accounts and even want to download

transaction records into their own computer at work or home.  All these are only achievable trough I-banking.

 

On line with rendering quality and acceptable services, Most banks are investing large sum of money in information and communication technology. First Atlantic Bank, Diamond Bank, All state bank etc are in the forefront in the use of information Technology in rendering services to their customers.  The concern of this study therefore is to examine the impact and prospect of Electronic Banking in the financial industry.  It also seek the challenges involved in Electronic banking and best of approach to implementing them.

 

1.3     PURPOSE OF THE

This project work is concerned about evaluating the prospects of internet banking and electronic Banking in Nigeria banking industry ad Financial institutions.

 

It also seek to examine the challenge facing the implementation and the general international experience on the said study.

 

1.4     RESEARCH QUESTION

The project work would provide answers to the following questions:

1. Does Electronic Banking contribute to the efficiency and reliability of Banks and banking?
2. Does electronic banking improves bank customer relationship and retains them to their respective banks?
3. Should all banks in Nigeria venture intro net banking services rather copntinuing with the tradtional banking?
4. To what extent would electronic Banking mprove the fortune of banks?
5. What is the (greatest) threat of electronic banking in Nigeria?

 

1.5     RESEARCH HYPOTHESIS

The following hypothesis are formulated from research question above:

1. Electronic Banking entrances banks profitability, efficiency and improves bank customer relationship
2. The sophistication involved in electronic banking has reduced frauds in the banking industry.
3. More banks in Nigeria are eager to join the popular activity of other banks that provides. Internet-banking services because of the merits involved.

 

• SCOPE OF STUDY

The scope of this project research is limited in Enugu and its environ.  This enable the research to have limited place for his research work, And also from internet via computer.

 

1.7     LIMITATION OF THE STUDY

Despite the research is carried out there are some limitations the researcher encounter, such as

1. Inadequate item: The period of time given by the institution’s authority for the study would not allow for an in-depth coverage of all the variables connected with the topic under study.
2. Finance: finance is another constraint to a indebt research of this topic

• Inadequate Respond: certain information required in order to highlight and analyze some observation were to accessible e.g. management strategies of some of the banks were regarded as strictly confidential and would not be divulged to the research.

1. Inadequate material: there were no much collection of variables relating to the topic.

 

1.8     SIGNIFICANCE OF THE STUDY

This study would enable the bank executives and indeed the policy makers of the banks and financial institutions to be aware of internet banking as a product of electronic banking with a view to making strategic decisions.

1. The research would provide answers to factors militating against the implementation of internet banking in Nigeria.
2. The research would prove beyond reasonable doubt that success and growth associated with implementation of electronic banking and net banking
3. The study will highlight the areas of banking operations that can be enhanced via internet banking and electronic banking
4. The research work would also be an invaluable tool for students academic, institutions, corporate managers and individuals that want to know more about electronic banking trends and internet banking trends especially in Africa where we have fewer implementations compared with Europe and America.

REFERENCES

 

1. Agene C.E, (2002), “Electronic Banking in Nigeria (Billion) Page

57-63, C.B.N Publication.

 

2. Obioma G.O, (1976), Research Methodology” Ibadan page 15-16,

Heinemann Educational Books plc.

 

3. Orjih John, (1999),Business Research Methodology” page 37-41,

Meteson Publishers company Enugu

 

4. Osuala E.C (1982), “Introduction to Research Methodology” page

30 African-Fep. Publishers limited

 

5. Ozo Johnson, Odo Peter, Ani Jude, Ugwu Titus

(1999)Introduction to Project Writing for Business and

Financial studies page 90-100, Sunny Enterprises publishers Limited, Enugu

 

 

• Wallace Michael and Elynn Patrick, (1984) Business English

Dictionary” Mackays of Charham Limited.

 

Download our android mobile app for more materials

ORDER NOW

COMPLETE MATERIAL  COST  N2,500 Or $10.  FRESH  PROJECT MATERIAL  COST 50,000 NAIRA FOR UNDERGRADUATE, OTHERS 100,000 -200,000 NAIRA.

THE NATURE AND CONSEQUENCES OF JUVENILE DELINQUENCY IN NIGERIA: A STUDY OF ENUGU NORTH LGA, ENUGU STATE

Foreign Transaction For Dollars Payment :
Bank Name: GTBank
Branch Location: Enugu State,Nigeria.
Account Name: Chi E-Concept Int’l
 Account Number:  0117780667. 
Swift Code: GTBINGLA 
Dollar conversion rate for Naira is 175 per dollar. 

ATM CARD:  YOU CAN ALSO MAKE PAYMENT USING YOUR ATM CARD OR ONLINE TRANSFER. PLEASE CONTACT YOUR BANK SECURITY FOR GUIDE ON HOW TO TRANSFER MONEY TO OTHER BANKS USING YOUR ATM CARD. ATM CARD OR ONLINE BANK TRANSFER IS FASTER FOR QUICK DELIVERY TO YOUR EMAIL . OUR MARKETER WILL RESPOND TO YOU ANY TIME OF THE DAY. WE SUPPORT CBN CASHLESS SOCIETY. 

OR
PAY ONLINE USING YOUR ATM CARD. IT IS SECURED AND RELIABLE.

form>DELIVERY PERIOD FOR BANK PAYMENT IS  LESS THAN 24 HOURS

CALL OUR  CUSTOMERS CARE  OKEKE CHIDI C ON :  08074466939,08063386834.

AFTER PAYMENT SEND YOUR PAYMENT DETAILS TO

08074466939 or 08063386834, YOUR PROJECT TITLE  YOU WANT US TO SEND TO YOU, AMOUNT PAID, DEPOSITOR NAME, UR EMAIL ADDRESS,PAYMENT DATE. YOU WILL RECEIVE YOUR MATERIAL IN LESS THAN 2 HOURS ONCE WILL CONFIRM YOUR PAYMENT.

WE HAVE SECURITY IN OUR BUSINESS.   

MONEY BACK GUARANTEE