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INFORMATION TECHNOLOGY AND THE PERFORMANCE OF THE NIGERIAN STOCK EXCHANGE

INFORMATION TECHNOLOGY AND THE PERFORMANCE OF THE NIGERIAN STOCK EXCHANGE

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ABSTRACT

This research work is aimed at studying Information Technology and the Performance of the Nigeria Stock Exchange with a particular reference to the Nigerian Stock Exchange Kaduna. The objective of the study is to analyze the activities of the Nigerian Stock Exchange to see how effectively and efficiently it has satisfied the company’s financial demand and to identify the problems if any that have affected it performance in the past. Relevant literatures were reviewed from textbooks and journals relating to capital market and its contribution to industrial development in developing countries like Nigeria. In collection of data, questionnaire and personal interview and research instrument were used as instruments. Data collected through the questionnaires were analyzed. The result of the analysis collected led to the findings and conclusion was drawn on them. Recommendations were made in respect of improving the efficiency and public image through the provision of some vital patterns necessary for the success of Nigeria Stock Exchange in the economy.

 

TABLE OF CONTENTS

CHAPTER ONE

  1. Introduction                                                                              1
    1. Background of the Study                                                        1
    2. Statement of the Problems                                                    3
    3. Objectives of the Study                                                           5
    4. Research Hypothesis                                                               6
    5. Significance of the Study                                                        6
    6. Scope of the Study                                                                   7
    7. Historical Background of the Case Study                            7
    8. Definition of Terms                                                                 9

CHAPTER TWO

  1. Literature Review                                                                    11
    1. Introduction                                                                              11
    2. Historical Development of Computer                                   11
    3. Definition of Information Technology                                  17
    4. Meaning of Stock Exchange                                                   18
    5. Role of Information Technology in

Nigerian Stock Exchange                                                       27

  1. Role of Nigerian Stock Exchange in

Economic Development                                                           30

CHAPTER THREE

  1. Research Methodology                                                            33
    1. Introduction                                                                              33
    2. Population and Sample Size                                                  33
    3. Sources and Method of Data Collection                               34
    4. Methods of Data Analysis                                                      36
    5. Justification for the Choice                                                    36

CHAPTER FOUR

  1. Data Presentation, Analysis and Interpretation                38
    1. Introduction                                                                              38
    2. Data Presentation and Analysis                                           39
    3. Test of Hypothesis                                                                   43
    4. Summary of Findings                                                              44

CHAPTER FIVE

  1. Summary, Conclusion and Recommendations                    47
    1. Summary                                                                                   47
    2. Conclusion                                                                                48
    3. Limitations of the Study                                                         49
    4. Recommendations                                                                   50

Bibliography                                                                             52

Appendix I                                                                                 54

Appendix II                                                                               55

 

CHAPTER ONE

  1. INTRODUCTION
    1. BACKGROUND OF THE STUDY

The use of computer in business transaction is growing day by day and it is widely use. It is common in most part of the country and the world itself is becoming a global village. Information technology most especially in the area of computer and communication network has incorporated in most all aspect of business activities today. It has been found to be effective, efficient, fast and reliable.

Computers are fast and also easier to use that is why organizations have adopted the use of computers in business transaction. Nigerian stock exchange adopted the use of information technology by using computer in their day to day transaction, they also use internet in carrying out their transaction by communication with stakeholders globally.

The internet is basically a vast and ever increasing network of computers across the globe that is interconnected over existing telecommunication network. That is, it is a network or networks. World over the term of world internet has become a household thing. It is a mega tool in the world of information technology that has shattered the defensive barrier of time, space and language thereby compressing the world into a global village the services of the internet include electronic commerce, electronics banking, electronic library etc.

The Nigerian Stock exchange was incorporated in 1960 as the Lagos Exchange in December 1977, it becomes Nigerian Stock Exchange with branches established in some of the major commercial used of this technology in their day to day transaction because of the increase of customers, these technologies make their work fast and easier to operate.

Although, a lot has been done by organizations and companies in the field of information technology adequate attention has not been paid on the performance of Nigerian Stock Exchange in Yola Zonal Office to determine the impact of information technology and its implementation in business transaction towards enhancing service delivery. Some of these problems are inadequate information technology facilities like the need for more vaster internet portal to be procured and install to make it adequate. The present situation in which the offices have linked to Lagos to participate in trading everyday do not means well for the general progress of the exchange.

The research therefore aimed at taking a closer look at some of these facilities, its performance in business transaction and implementation in enhancing services delivery.

  1. STATEMENT OF THE PROBLEMS

Computerization is a world phenomenon and is now taken for granted as an indispensable companion in financial structure of any independent and dependent organization. In Nigeria as a whole it is merely about Thirty-nine (39) years old one may wonder without computer as they have been doing before.

Looking generally at the operation of computer in the Nigerian Stock Exchange one could notice some problems of the computer section of the stock exchange.

The specialized nature of the job which involves staff with a high degree of skill in the computer field. The services rendered to customers are very poor and has to be improved because customers waste a lot of time before making a transaction manually, which is now lying in the hands of the section.

The computer section in the stock exchange is left the task of preparing the customer reports instead of leaving it to account department which lead to serious misunderstanding between the computer staff and account staff.

The manual data processing method in the Nigerian Stock Exchange has the following as its shortcomings.

  1. The method involves much paper work
  2. It is time consuming and tedious
  3. There are always calculation errors
  4. It waste customers valuable time

Customers file ca