MULTI NATIONAL COMPANIES AND THEIR SOCIAL RESPONSIBILITIES IN THEIR HOST COMMUNITIES (A CASE STUDY OF SHELL COMPANY PORT-HARCOURT, RIVER STATE)
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CHAPTER ONE: INTRODUCTION 1
1.1 Background of the Study 1
1.2 Statement of the Problem 3
1.3 Objectives/Purpose of the Study 4
1.4 Significance of the Study 5
1.5 Research Questions 6
1.6 Scope of the Study 6
1.7 Limitation of the study 6
1.8 Definition of Terms 7
CHAPTER TWO: REVIEW OF RELATED LITERATURES 8
2.1 Theoretical Frame Work 8
2.2 Historical Background 9
2.3 Current Related Literatures on Social Responsibly 16
References 50
CHAPTER THREE: RESEARCH DESIGN
AND METHODOLOGY 51
3.1 Research Design 51
3.2 Sources of Data 51
3.2.1 Primary Sources of Data 51
3.2.2 Secondary Sources of Data 51
3.3 The Population of Study 52
3.4 Sample Design and Determination of Sample Size 52
3.5 Methods of Data Collection 53
3.5.1 Questionnaire Design, Distribution and Collection of
Responses 53
3.5.2 Secondary Methods of Data Collection 54
3.6 Method of Presentations and Analysis 54
References 56
CHAPTER FOUR: DATA PRESENTATION ANALYSIS 57
4.1 Data Presentation 57
CHAPTER FIVE: SUMMARY OF FINDING, RECOMMENDATIONS AND CONCLUSION 71
5.1 Summary of Finding 71
5.2 Recommendation 72
5.3 Conclusion 75
Bibliography 77
Appendix A
Questionnaire
CHAPTER ONE
INTRODUCTION
- BACKGROUND OF STUDY
Profit maximization was regarded as the primary mission and over-reaching economic motive of any business enterprises little or no attention was paid to the fact that, in pursuit of their profit objective, business enterprises have to be ask to assemble the resource from the local environment and have the stable socio-political and investment climate in which to operate successfully. If business organization relies on society for existence, it is only logical that this environment be acculturated and nurtured to ensure its continuity. It is in this regard that the orientation of the modern business manager has changed to reflect the increasingly important interdependence between organizations and there environments with these, there is an increasing public glamour that business should participate actively in the well being and environment in which they operate and make their profit.
However, the aim of establishing any business is to provide competitive goods and services to the consumer and society at large. This does not however, mean that they have concluded their obligation to the people especially to the host community where the business is sited and operated.
Although there is no law as what form of services the host community should benefit from the business, it is morally obliged to cater for at least their host. This they do by aiding the development of infrastructures such as access roads where necessary and the provision of good water for domestic use and also the provision of electricity of the local population. Other forms of services that could be rendered for the young members of that community and of course the provision of gainful employment for those who have graduated from college.
There are a lot of other services that the host community can benefit from the business such as the provision of safety measures against pollution other air or water. On the other hand, to the business also look forward to the local populace, for continued patronage and also for ensuring the safety of lives and properties of the business and employees of that business who are not from that community. Therefore, the recognition by businessmen of the need to keep the good of society as a whole to mind while conducting business in the bed-rock of social responsibility.
1.2 STATEMENT OF THE PROBLEM
The controversy about the public clamor that business should participate actively in the well being and welfare of the community, society environment in which they operate and make their profit are the problems among others this research intend to solve. Has business social responsibility any part to play in the total marketing effort of business organizations or enterprises?
Does business social responsibility contribute anything to the total revenue of the company? Is the conception that there is no need for business enterprise to be socially responsible to its society “SHELL PORT-HARCOURT” true or false? Of what use is business social responsibility to the general public? The problem for this research is what the responsiveness of companies to social responsibility is.