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THE ROLE OF COMMERCIAL BANKS IN THE DEVELOPMENT OF SMALL – SCALE ENTERPRISES

THE ROLE OF COMMERCIAL BANKS IN THE DEVELOPMENT OF SMALL – SCALE ENTERPRISES

Click here to download our android mobile app to your phone  for more materials and others

COMPLETE PROJECT  MATERIAL COST 2500 NAIRA OR $10 , WITH THE SOFTWARE 30,000 NAIRA

. A FRESH TOPIC NOT LISTED ON OUR WEBSITE COST 50,000 NAIRA ( UNDERGRADUATE) OR 100,000 FOR SECOND DEGREE STUDENTS. $500. PLUS  FREE SUPPORT UNTIL YOU FINISH YOUR PROJECT WORK. CONTACT US TODAY, WE MAKE A DIFFERENT. DESIGN AND WRITING IS OUR SKILLED.  DESIGN AND WRITING IS OUR SKILLED.

Note: our case study can be change to suit your desire location . we are here for your success.

                                   ORDER NOW

MAKE YOUR PAYMENT  INTO ANY OF THE FOLLOWING BANKS:
 GTBANK
Account Name : Chi E-Concept Int’l
ACCOUNT NUMBER:  0115939447
First Bank:
Account Name: Chi E-Concept Int’l
Account Name: 3059320631

Foreign Transaction For Dollars Payment :
Bank Name: GTBank
Branch Location: Enugu State,Nigeria.
Account Name: Chi E-Concept Int’l
 Account Number:  0117780667. 
Swift Code: GTBINGLA 
Dollar conversion rate for Naira is 175 per dollar. 

Note:  We accept bank transfer, ATM cash transfer , Online payment using your ATM , Western union bank transfer.  We will respond to you anytime of the day. 

OR
PAY ONLINE USING YOUR ATM CARD. IT IS SECURED AND RELIABLE.

Enter Amount

form>DELIVERY PERIOD FOR BANK PAYMENT IS  LESS THAN 24 HOURS

CALL OKEKE CHIDI C ON :  08074466939,08063386834.

AFTER PAYMENT SEND YOUR PAYMENT DETAILS TO

08074466939 or 08063386834, YOUR PROJECT TITLE  YOU WANT US TO SEND TO YOU, AMOUNT PAID, DEPOSITOR NAME, UR EMAIL ADDRESS,PAYMENT DATE. YOU WILL RECEIVE YOUR MATERIAL IN LESS THAN 2 HOURS ONCE WILL CONFIRM YOUR PAYMENT.

WE HAVE SECURITY IN OUR BUSINESS.   

MONEY BACK GUARANTEE

 

ABSTRACT

In the last fifteen years Nigeria has been experiencing the most serious small – scale crisis. The first major factor that put the country’s small – scale on the tendons position was the main stay of the economy. Nigeria being among the major producer of crude oil, suffered adversely from the effects of hurt in the wide oil market. Nigeria depend on oil exportation for over 90% of its foreign exchange earning and 85% it government revenue. I also observed that if banks declare huge profit in a year, it is for the benefit of the small – scale industries since part of it is invested in preferred sector of the economy. a case in point in the natural housing funds decree of 1990 which require banks and insurance companies to invest an amount equipment to not less than 10% of their loan and advance rate. Such policy, it must be enforced should cut policy, it must be enforced cut across all sectors of small-scale industries. All these tend to imposed restrictions on banks and limit their performance.

 

 

CHAPTER ONE

  1. Introduction      –       –       –       –       –       –       –       1
  2. Statement of the General Problems    –       –       –       2
  3. Objectives of the essay       –       –       –       –       –       5
  4. Significance of the study    –       –       –       –       –       6
  5. Scope of the study     –       –       –       –       –       –       7
  6. Definition of Terms    –       –       –       –       –       –       8

CHAPTER TWO

  1. Literature Review      –       –       –       –       –       –       10

2.1    Historical background of Commercial Bank        –       21

  1. Functions of Bank in the Economy-   –       –       –       14
  2. CBN Regulation on Commercial Banks       –       –       14
  3. The Business Environment and Future Prospect –      22

 

CHAPTER THREE

3.0    Summary of finding   –       –       –       –       –       –       23

  1. Summary –       –       –       –       –       –       –       –       24
  2. Conclusion        –       –       –       –       –       –       –       26
  3. Recommendation      –       –       –       –       –       –       27

Reference:         –       –       –       –       –       –       –       32

 

CHAPTER ONE

INTRODUCTION

  1. BACKGROUND OF THE STUDY

The aims of every government is to provide its people with basic services leadership and protect the entire people’s interest within its power, for government to this, it must have a sound and adequate financial planning to make it possible to cater for the people’s needs.

To a larger extent any government which comes into power has to depend on banks and other financial institution for keeping of some of its development project so also, the government agencies and general public depends largely on loan from the banks to carry out their day to day business affairs.

Generally, the main aim of every bank is to minimize the lost of running affairs of the bank and at the same time maximize owners profit. Some bank like the Central Bank of Nigeria (CBN) and development Bank was established purposely to develop some section of the economy e.g Small Scale Business, Industry, Agriculture etc.

Therefore, this bank despite the fact that they make profit, they are not profit oriented.

Therefore this research is based on the role played by commercial banks to the promotion of small scale enterprises in Nigeria with particular interest on the role played by the first bank of Nigeria Plc at it is the oldest commercial and leading bank in the country having been in prevailing economic problems brought about by the structural adjustment programme.

 

  1. STATEMENT OF THE GENERAL PROBLEM

The banking industry plays an important role to the economy of any nation and there is no doubt, it plays an indispensable role for the development of Small Scale business.

This is not to say that they do not have lapses. Among the factors that lead to the inefficiency in the banking industry are:

  1. Financial Distress: This financial distress in Nigeria financial system is a problem that has recent assume an intractable dimension.

Bad Management: This singular

THE ROLE OF BANK OF INDUSTRY TOWARDS THE DEVELOPMENT OF SMALL SCALE ENTERPRISES

THE ROLE OF BANK OF INDUSTRY TOWARDS THE DEVELOPMENT OF SMALL SCALE ENTERPRISES

Click here to download our android mobile app to your phone  for more materials and others

COMPLETE PROJECT  MATERIAL COST 2500 NAIRA OR $10 , WITH THE SOFTWARE 30,000 NAIRA

. A FRESH TOPIC NOT LISTED ON OUR WEBSITE COST 50,000 NAIRA ( UNDERGRADUATE) OR 100,000 FOR SECOND DEGREE STUDENTS. $500. PLUS  FREE SUPPORT UNTIL YOU FINISH YOUR PROJECT WORK. CONTACT US TODAY, WE MAKE A DIFFERENT. DESIGN AND WRITING IS OUR SKILLED.  DESIGN AND WRITING IS OUR SKILLED.

Note: our case study can be change to suit your desire location . we are here for your success.

                                   ORDER NOW

MAKE YOUR PAYMENT  INTO ANY OF THE FOLLOWING BANKS:
 GTBANK
Account Name : Chi E-Concept Int’l
ACCOUNT NUMBER:  0115939447
First Bank:
Account Name: Chi E-Concept Int’l
Account Name: 3059320631

Foreign Transaction For Dollars Payment :
Bank Name: GTBank
Branch Location: Enugu State,Nigeria.
Account Name: Chi E-Concept Int’l
 Account Number:  0117780667. 
Swift Code: GTBINGLA 
Dollar conversion rate for Naira is 175 per dollar. 

Note:  We accept bank transfer, ATM cash transfer , Online payment using your ATM , Western union bank transfer.  We will respond to you anytime of the day. 

OR
PAY ONLINE USING YOUR ATM CARD. IT IS SECURED AND RELIABLE.

Enter Amount

form>DELIVERY PERIOD FOR BANK PAYMENT IS  LESS THAN 24 HOURS

CALL OKEKE CHIDI C ON :  08074466939,08063386834.

AFTER PAYMENT SEND YOUR PAYMENT DETAILS TO

08074466939 or 08063386834, YOUR PROJECT TITLE  YOU WANT US TO SEND TO YOU, AMOUNT PAID, DEPOSITOR NAME, UR EMAIL ADDRESS,PAYMENT DATE. YOU WILL RECEIVE YOUR MATERIAL IN LESS THAN 2 HOURS ONCE WILL CONFIRM YOUR PAYMENT.

WE HAVE SECURITY IN OUR BUSINESS.   

MONEY BACK GUARANTEE

ABSTRACT

This research work is conducted on the role of bank of industry towards the development of small scale enterprises. The aims and objectives of the study is to analyze the various role played by bank of industry in developing small scale enterprises as well as the activities of government policies, such as provision of infrastructural facilities. The researcher uses the questionnaire and interview method to collect the data from the respondents. The analysis and crossed tabulation of data gathered were done using the mean statistical method with the 1-5 Likert rating scale for proper accuracy in arriving at a dependable decision rule. Lastly the researcher concluded that, the bank of industry was able to maintain its customer because they do welcome whatever kind of financial assistance, he finally recommended that, the government should also endeavour to appoint the workers to teach the entrepreneur who does not have the advantage of attending seminar or workshops especially the illiterate ones.

 

CHAPTER ONE

Introduction        –       –       –       –       –       –       –       –       1

  1. Background of the study       –       –       –       –       –       1
  2. Statement of the problem     –       –       –       –       –       3
  3. Objectives of the study –       –       –       –       –       –       4
  4. Significance of the study       –       –       –       –       –       5
  5. Research questions      –       –       –       –       –       –       5
  6. Scope of the study       –       –       –       –       –       –       6
  7. Limitation of the study  –       –       –       –       –       –       6
  8. Definition of terms       –       –       –       –       –       –       6

CHAPTER TWO

Literature Review

2.0    Introduction        –       –       –       –       –       –       –       8

2.1    Conceptual Framework of small scale enterprises       –       9

2.2    Definition   –       –       –       –       –       –       –       –       12

2.3    Reasons for small scale enterprises –       –       –       19

2.4    Reward for entrepreneurs      –       –       –       –       –       21

2.5    Bank of Industry  –       –                –       –       –       –       25

2.6    Government and small scale enterprises   –       –       –       28

2.7    Summary of Review      –       –       –       –       –       –       37

CHAPTER THREE

Research Methodology

  1. Introduction        –       –       –       –       –       –       –       38
  2. Research design  –       –       –       –       –       –       –       38
  3. Area of study      –       –       –       –       –       –       –       39
  4. Population of the study –       –       –       –       –       –       39
  5. Sample size and sampling technique        –       –       –       40
  6. Instruments for data collection       –       –       –       –       40
  7. Validation of the instrument  –       –       –       –       –       41
  8. Reliability of the instrument   –       –       –       –       –       42
  9. Methods of data collection
  10. Method of data analysis        –       –       –       –       –       43

 

 

CHAPTER FOUR

Data presentation and analysis

  1. Introduction        –       –       –       –       –       –       –       45
  2. Characteristics of the respondents  –       –       –       –       47
  3. Presentation of data and analysis in table –       –       50
  4. Test of hypothesis        –       –       –       –       –       –       54
  5. Research questions and answer      –       –       –       –       58
  6. Research findings –       –       –       –       –       –       60
  7. Discussion of findings   –       –       –       –       –       –       61

CHAPTER FIVE

Summary, Conclusions and Recommendations

  1. Introduction        –       –       –       –       –       –       –       63
    1. Summary    –       –       –       –       –       –       –       –       63
    2. Conclusion –       –       –       –       –       –       –       –       66
    3. Recommendations-      –       –       –       –       –       –       66
  2.        –       –       –       –       –       –       –       –       70

Appendix    –       –       –       –       –       –       –       –       –       73

 

CHAPTER ONE

INTRODUCTION

  1. BACKGROUND OF THE STUDY

The study of the role of government agencies towards the development of small scale enterprises is quite interesting. These enterprise have a very important impact on the life of everybody in the society. Small independence business are everywhere and in every line of work, they can also be seen in every community. This business is as old as man. So virtually everything is done in life involved the element of business. Small scale enterprise constitutes an importance in todays business activities or system. The role of small scale enterprise in our economic history however, has been one of the distribution and contribution.

Although its relative importance has decline with the growth of the big business, small scale business is till major contribution to the countries economy. Business in Nigeria today is made up of both large and small business. Today small scale enterprise have to enjoy more prestige than ever before because of its vital contribution to the nations economy. So vital is small scale business. There are successful small scale enterprise operating like the manufacturing plants, retails, stores, wholesales, drugs, computers, construction firms and hundred of other type of business.

Nigeria population was estimated to be 140 million in 2007 with about 75% of this made up of small scale enterprise operators. Lack of full study of government agencies in the development of these enterprises especially, the financial institution made it impossible to   know the size, structure and function of these small scale business to the development of the economy.

Government agencies are charged with the responsibilities among others to carryout duties and deliver utilities as may be regulated from time to time on behalf of the government for the purpose of uplifting the standard of living. Government agencies such as bank of industry (BOI) is charged with the responsibility like provision of medium and long term finances by way of equity funding, loan and lease financing, guarantees, investment in corporate bonds business development services, co-financing, working capital finance and    promotion of small scale enterprises and industries project, co-sponsoring financial institutions and small scale enterprises.

This bank of industry was formerly originated from Nigerian industrial development bank limited was established in 1964 following the reconstruction of the investment company of Nigeria limited (ICON) NIDB was set up primarily to accelerate Nigerian industrialization.

The bank was to conceive shortly after Nigerian attains independence in 1960. The idea was to set up development financial institution to serve as a dedicated window for channeling fund from within and outside the country to the young nation states industrial sector. Economic reconstruction fund (NERFUND) in the last regime of Obasanjo administration is renamed as BOI.

  1. STATEMENT OF THE PROBLEM

Most government agencies have undergone number of re-organization especially bank of industry (BOI) which affect their forces and activities that leads to effective performance and lack of proper control on their activities.

The most obvious problems of Bank of

THE METHOD OF CREDIT CONTROL IN COMMERCIAL BANKS

THE METHOD OF CREDIT CONTROL IN COMMERCIAL BANKS

(A CASE STUDY OF FIRST BANK OF NIGERIA PLC, YAKUBU GOWON WAY BRANCH OFFICE, KADUNA)

Click here to download our android mobile app to your phone  for more materials and others

COMPLETE PROJECT  MATERIAL COST 2500 NAIRA OR $10 , WITH THE SOFTWARE 30,000 NAIRA

. A FRESH TOPIC NOT LISTED ON OUR WEBSITE COST 50,000 NAIRA ( UNDERGRADUATE) OR 100,000 FOR SECOND DEGREE STUDENTS. $500. PLUS  FREE SUPPORT UNTIL YOU FINISH YOUR PROJECT WORK. CONTACT US TODAY, WE MAKE A DIFFERENT. DESIGN AND WRITING IS OUR SKILLED.  DESIGN AND WRITING IS OUR SKILLED.

Note: our case study can be change to suit your desire location . we are here for your success.

                                   ORDER NOW

MAKE YOUR PAYMENT  INTO ANY OF THE FOLLOWING BANKS:
 GTBANK
Account Name : Chi E-Concept Int’l
ACCOUNT NUMBER:  0115939447
First Bank:
Account Name: Chi E-Concept Int’l
Account Name: 3059320631

Foreign Transaction For Dollars Payment :
Bank Name: GTBank
Branch Location: Enugu State,Nigeria.
Account Name: Chi E-Concept Int’l
 Account Number:  0117780667. 
Swift Code: GTBINGLA 
Dollar conversion rate for Naira is 175 per dollar. 

Note:  We accept bank transfer, ATM cash transfer , Online payment using your ATM , Western union bank transfer.  We will respond to you anytime of the day. 

OR
PAY ONLINE USING YOUR ATM CARD. IT IS SECURED AND RELIABLE.

Enter Amount

form>DELIVERY PERIOD FOR BANK PAYMENT IS  LESS THAN 24 HOURS

CALL OKEKE CHIDI C ON :  08074466939,08063386834.

AFTER PAYMENT SEND YOUR PAYMENT DETAILS TO

08074466939 or 08063386834, YOUR PROJECT TITLE  YOU WANT US TO SEND TO YOU, AMOUNT PAID, DEPOSITOR NAME, UR EMAIL ADDRESS,PAYMENT DATE. YOU WILL RECEIVE YOUR MATERIAL IN LESS THAN 2 HOURS ONCE WILL CONFIRM YOUR PAYMENT.

WE HAVE SECURITY IN OUR BUSINESS.   

MONEY BACK GUARANTEE

ABSTRACT

The objective of this project work is to provide an insight on the method of credit control in commercial banks. The findings are based on the outcome of going through First Bank publications, newspaper and reports and other corresponding reports of the first Bank office. The study work is divided into five chapters as follows; chapter one, the background of the study was presented specifically on the role of commercial banks and the scope of the study. Chapter two discusses the loans and advances, chapter three contains methodology and research designs, chapter four talks about presentation and analysis of data, chapter five contains summary, conclusion and recommendation made on how to solve the problem of credit control commercial banks.

 

TABLE OF CONTENT

Title page                                                                               i

Declaration                                                                            ii

Approval page                                                                        iii

Dedication                                                                             iv

Acknowledgment                                                                   v

Abstract                                                                                 vi

Table of content                                                                     vii

CHAPTER ONE

  1. Introduction                                                                  1
  2. Brief historical background                                          4
  3. Statement of the problem                                             5
  4. Purpose of the objectives of the study                 6
  5. Scope and delimitation                                                 7
  6. Research questions                                                      7
  7. Definition of terms                                                        8

 

CHAPTER TWO

  1. Literature review                                                           12
  2. Loans and advances                                                     12
  3. Maturity pattern of bank loan and advances                16
  4. Pattern of credit collateral securities                   18
  5. The need for credit control                                            20
  6. Basic principles of lending                                   22
  7. Credit risk management                                               24

 

CHAPTER THREE

  1.  Introduction                                                                 30
  2. Research methodology                                                  30
  3. Methods of Data collection                                   32
  4. Sources of data                                                             34
  5. Types of data                                                                 36
  6. Summary and conclusion                                             37

 

CHAPTER FOUR

  1. Introduction                                                                 38
  2. Presentation of data                                                      38
  3. data  of Analysis Methods of controlling

credit in bank                                                               42

  1. Research findings                                                         44
  2. First bank credit repayment or recovering                   50
  3. Commencement of recovery process                            53

CHAPTER FIVE

  1. Summary conclusion and recommendation                 55
  2. Introduction                                                                  55
  3. Limitation of the study                                                 57
  4. Recommendations                                                        59
  5. Summary of the study                                                  62

Bibliography                                                                  63
CHAPTER ONE

  1. INTRODUCTION

The banking system is an important sector of the economy because it acts as an agent for mobilizing funds from those who wish to deposit their money and allocating the same to those who want to borrow, thus facilitating the efficient functioning of commercial and .manufacturing activities.

The credit allocation and control policies are required by the bank and other financial in particular development activity. Control of advances are usually targeted at reducing unwise spending and promoting industrialization with a view to reviewing the economy through generation of employment to promote development.

Government gives a directive by constituting a forum of control for bank to recover all loans advances disbursed on reduction basis so that funds available would be channeled to more preferred sectors specifically agro-based, agro-alhed, agro-chemicals industries and exports. Most of the times, the control of credit at the head office and at the branch levels are essentially. On the same basis. The only difference is that the head office and regional administration are completely detached form the scene, and this takes a more realistic approach in appraising proposals with limited and defined power, whereas as a branch often makes a hurried assessment, which in most cases is completely full of sentiment, pressure and influences. As stated above, the banking and financial sector plays the role of intermediary. The sector mobilizes funds from small and big savers who have no immediate need for such funds and provided such funds for users who are basically business entrepreneurs and investors who need such funds.

These surplus funds owners may deposit their funds in the banking sector in the form of investment and they are generally referred to ultimate savers of funds. On the other hand, the users are the business entrepreneurs and individual who have brilliant ideas on how to create additional wealth in the economy, but lack the necessary capital to execute their plan and concretize their ideas from the above this group is referred to as the ultimate users of funds. Ti must be noted that one of the basic objectives of any bank is the generation of profit, which is realized through the banks ability to attract new deposits while retaining the old ones and putting them into profitable use. Such deposits funds in the opinion of the management is not immediately required for everyday working needs of the depositors and  so it  must be channeled appropriately to places where they are needed for economic development.

However, for any bank to achieve its objectives it must be able to manage or control its credit portfolio effectively. If the spate of bad debt now engulfing the banking industry is to be abted, these speculative tendencies on the part of the customers and passive approach by lending officers towards credit control like administration process require a process of action, analysis and follow up.

  1. BRIEF HISTORICAL BACKGROUND OF FIRST BANK OF NIGERIA PLC

First bank of Nigeria plc was founded by Alfred Jones, a shipping magnate form live pool, who started the business of banking in Lagos with emerging of the African banking corporation (ABC) established in 1891. it was first incorporated with the name. Bank of British west African (BBWA) as a limited liability company in London on March 31st 1894 having its head office in Liverpool, started business of banking with a paid – up capital of twelve thousand pounds stipulated ($12,000) in 1957, the name was changed form Bank of Nigeria Ltd.

In 1979 and 1991, the bank of Nigeria changed to first Bank of Nigeria Ltd, and first Bank of Nigeria Ltd, and first Bank of Nigeria Plc” respectively. First Bank is having the largest network of branches in Nigeria. Today it has one of the largest portfolios of diversified loans and credit facilities to various sectors of the economy in the country. Lending is the main business of first Bank of Nigeria plc, in this process of lending money is created in a way of loans and advances usually disbursed to customers with interest and a sties pulsated terms of repayment

  1. STATEMENT OF THE PROBLEM

There are some problems faced by some banks today, which a manager or credit officer must lay more emphasis on. The research will take a look into the ways by which the problem of lending and credit control can be eradicated in banking ( if this is a reality in the banking sector) what are the problems of leaning in banks? What problems does the credit control  manager en manager encounter, in problems in granting,

THE IMPORTANCE OF FINANCIAL INSTITUTION IN THE DEVELOPMENT OF SMALL SCALE INDUSTRIES

THE IMPORTANCE OF FINANCIAL INSTITUTION IN THE DEVELOPMENT OF SMALL SCALE INDUSTRIES

Click here to download our android mobile app to your phone  for more materials and others

COMPLETE PROJECT  MATERIAL COST 2500 NAIRA OR $10 , WITH THE SOFTWARE 30,000 NAIRA

. A FRESH TOPIC NOT LISTED ON OUR WEBSITE COST 50,000 NAIRA ( UNDERGRADUATE) OR 100,000 FOR SECOND DEGREE STUDENTS. $500. PLUS  FREE SUPPORT UNTIL YOU FINISH YOUR PROJECT WORK. CONTACT US TODAY, WE MAKE A DIFFERENT. DESIGN AND WRITING IS OUR SKILLED.  DESIGN AND WRITING IS OUR SKILLED.

Note: our case study can be change to suit your desire location . we are here for your success.

                                   ORDER NOW

MAKE YOUR PAYMENT  INTO ANY OF THE FOLLOWING BANKS:
 GTBANK
Account Name : Chi E-Concept Int’l
ACCOUNT NUMBER:  0115939447
First Bank:
Account Name: Chi E-Concept Int’l
Account Name: 3059320631

Foreign Transaction For Dollars Payment :
Bank Name: GTBank
Branch Location: Enugu State,Nigeria.
Account Name: Chi E-Concept Int’l
 Account Number:  0117780667. 
Swift Code: GTBINGLA 
Dollar conversion rate for Naira is 175 per dollar. 

Note:  We accept bank transfer, ATM cash transfer , Online payment using your ATM , Western union bank transfer.  We will respond to you anytime of the day. 

OR
PAY ONLINE USING YOUR ATM CARD. IT IS SECURED AND RELIABLE.

Enter Amount

form>DELIVERY PERIOD FOR BANK PAYMENT IS  LESS THAN 24 HOURS

CALL OKEKE CHIDI C ON :  08074466939,08063386834.

AFTER PAYMENT SEND YOUR PAYMENT DETAILS TO

08074466939 or 08063386834, YOUR PROJECT TITLE  YOU WANT US TO SEND TO YOU, AMOUNT PAID, DEPOSITOR NAME, UR EMAIL ADDRESS,PAYMENT DATE. YOU WILL RECEIVE YOUR MATERIAL IN LESS THAN 2 HOURS ONCE WILL CONFIRM YOUR PAYMENT.

WE HAVE SECURITY IN OUR BUSINESS.   

MONEY BACK GUARANTEE

ABSTRACT

This extended essay aims to appraise the importance of financial institution in the development of small scale industries in Nigeria. The aim is to ascertain the importance of financial institution and how these financial institution support the growth and development of small scale industry. And the problems of small scale industries that makes them efficient and how they are solve through the hedge provided by financial institution through quality loan at subsidies rate, insurance etc. It is necessary to give financial support to small scale business because of their great function they perform in the economy. Finally, the extended essay do not down that the content of this essay will eliminate all the problem that small scale business has been facing. Its however, hoped that the department will take cognizance of some of this essay and on them accordingly.

 

 

 

TABLE OF CONTENTS

Title page                                                                                i

Declaration                                                                            ii

Approval page                                                                        iii

Dedication                                                                             iv

Acknowledgement                                                                 v

Abstract                                                                                 vii

Table of contents                                                                   vii

CHAPTER ONE: INTRODUCTION

  1. Introduction                                                                  1
    1. Background of the Essay                                              1
    2. Objective of the Essay                                                   4
    3. Significance of the Essay                                              5
    4. Scope and Limitation                                           6

 

CHAPTER TWO: LITERATURE REVIEW

  1. Literature review                                                           8
    1. Small scale enterprises defined                                    8
    2. Characteristics of small business enterprise

to the economy13

  1. Contribution of small scale industries to economy      15
  2. Problems of small business                                          16
  3. Function of financial institution                          21
  4. Lending policies of commercial banks                          22

 

CHAPTER THREE: SUMMARY, CONCLUSION AND RECOMMENDATION

  1. Introduction                                                                  27
    1. Summary of findings                                                    27
    2. Conclusions                                                                  29
    3. Recommendations                                                        29
  1. INTRODUCTION

This chapter defined the meaning of financial institution, how they perform their function on the small scale industries and how they help them to regulate their business. It tells us the meaning of the small scale industries and the historical background of the small sale industries how they perform their function in the development of the Nigeria economy.

 

  1. BACKGROUND OF THE STUDY

Its due to mention the ways of entering into business venture by bringing already established business while the other way is to start a new business. In other case, the entrepreneur need some prior business depends on answering the following question correctly:

  1. Do I have the financial requirement of the business intended to establish?
  2. Where can I obtain the finance need for the establishment?
  3. The availability of collateral securities to obtain loan from banks.
  4. What is my financial record with banks?
  5. What type of business ownership do I involve myself?
  6. Do I have the experience for the management of my business?
  7. How large is the business going to be?

Your answer should be useful in determining how much working capital you will need. Its most people apply the term small scale business to be the local corner delegestore, bakers shop, road side machine etc. this may be accurate enough for general use since small firms operation on this scale in Nigeria.

But most of this small business fold up even before they gain acceptance some if the problem that could course business failure whether it is necessary for someone to go into business are –

  1. Lack of Finance – Due to the fact that finance are needed for initial capital as well working capital. It is necessary to have enough finance to enable the business to give a better stand due to lacks of collateral security to obtain loan from the banks lead to the failure of some business.
  2. Managerial Ability – Some entrepreneur have now managerial ability that is they have low future vision which make business to collapse.

THE IMPACT OF ELECTRONIC BANKING IN NIGERIA BANKING SYSTEM

THE IMPACT OF ELECTRONIC BANKING IN NIGERIA BANKING SYSTEM

(CRITICAL APPRAISAL OF UNITY BANK PLC)

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ABSTRACT

 

 

Electronic   banking   system   has   become   an   important   practice                    among commercial banks in Nigeria. The introduction of this electronic banking has improve banking efficiency in rendering services to customer, It was in line with this that the study aim at examine the impact of electronic banking system in Nigeria. Through the cluster sampling technique, data was collected by means of questionnaires from 40 Unity Bank officers and the result shows that Unity Bank electronic banking guidelines are in line with the CBN electronic banking guideline. The bank has an effective electronic banking system which has improve its customer’s relationship and satisfaction. To this end, It is recommended that the bank information technology training programme should be encourage among the staff of Unity Bank, necessary legal codes banking should be established in order to enhanced growth of the industry.

 

CHAPTER ONE: INTRODUCTION

 

1.1.    Background of the Study

 

1.2.    Statement of the Problem

 

1.3.    Objectives of the Study

 

1.4.    Statement of Research Questions

 

1.5.    Research Hypothesis

 

1.6.    Significance of the Study

 

1.7.    Scope of the Study

 

1.8.    Limitation of the Study

 

1.9.    Definition of Terms

 

1.10.  Brief Profile of Unity Bank PLC

 

 

 

CHAPTER TWO: LITERATURE REVIEW

 

2.1. Introduction

 

2.2. The View on Electronic Banking

 

2.3. Electronic Banking and the Common Banking Products

 

2.3.1. Telephone and PC Banking Products

 

2.3.2. The Card System

 

2.3.3. The Automated Teller Machine (ATM)

 

2.4. The Entry of Nigerian Banks Electronic Banking

 

2.5. The Emerging Issues in Electronic Banking

 

2.5.1 Threats of Cyber Crimes on the Nigerian Banking Premises

 

2.5.2. The Regulatory Challenges

 

2.5.3. Electronic Banking Profitability and Efficiency

 

 

2.5.4. Bank Customers Relationship

 

2.5.5. Operations of Financial Institution

 

 

 

CHAPTER THREE: RESEARCH METHODOLOGY

 

3.1. Introduction

 

3.2. Population of Study

 

3.3. Sampling Techniques

 

3.4. Sample Size

 

3.5. Sources of Data

 

3.6. Method of Data Analysis

 

3.6.1 Test of Hypothesis and Inference

 

3.6.2. Decision Rule and Justification

 

 

 

CHAPTER FOUR: DATA ANALYSIS AND DISCUSSION OF FINDINGS

 

4.1. Introduction

 

4.2. Presentation and Analysis of Data

 

4.3. Discussion of finding

 

 

 

CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMEDATIONS

 

5.1. Summary of the Study

 

5.2. Conclusion

 

5.3. Recommendations

 

 

 

REFERENCES– Bibliography

 

APPENDIX       – Proposed Research Questionnaire

 

 

 

 

 

 

 

 

CHAPTER ONE INTRODUCTION

 

1.1.   Background of the Study

 

The new millennium brought with it new possibilities in terms of information access and availability simultaneously, introducing new challenges in protecting sensitive information from some eyes while making it available to others. Today’s business environment is extremely dynamic and experience rapid changes as a result of technological improvement, increased awareness and  demands  Banks  to  serve  their  customers electronically. Banks have traditionally been in the forefront of harnessing technology to improve their products and services.

The Banking industry of the 21st century operates in a complex and competitive environment characterized by these changing conditions and highly unpredictable economic climate. Information and Communication Technology (ICT) is at the centre of this global change curve of Electronic Banking System in Nigeria today. (Stevens 2002). Assert that they have over the time, been using electronic and telecommunication networks for delivering a wide range of value added products and services, managers in Banking industry in Nigeria cannot ignore Information Systems because they play a critical impact in current Banking system, they point out that the entire cash flow of most fortune Banks are linked to Information System.

The application of information and communication technology concepts, techniques, policies and implementation strategies to banking services has become a subject of fundamental importance and concerns to all Banks and indeed a prerequisite for local and global competitiveness Banking.

The advancement in Technology has played an important role in improving service delivery  standards in  the  Banking  industry.  In  its  simplest  form,  Automated Teller Machines (ATMs) and deposit machines now allow consumers carry out banking transactions beyond banking hours.

 

With online banking, individuals can check their account balances and make payments without having to go to the bank hall. This is gradually creating a cashless society where consumers no longer have to pay for all their purchases with hard cash. For example: bank customers can pay for airline tickets and subscribe 1to initial public offerings by transferring the money directly from their accounts, or pay for various gods and services by electronic transfers of credit to the sellers account. As most people now own mobile phones, banks have also introduced mobile banking to cater for customers who are always on the move. Mobile banking allows individuals to check their account balances and make fund transfers using their mobile phones. This was popularized by First Atlantic Bank (now First Inland Bank) through its “Flash me cash” product Customers can also recharge their mobile phones via SMS. E-Banking has made banking transactions easier around the World and it is fast gaining acceptance in Nigeria.

 

The delivery channels today in Nigeria electronic Banking are quite numerous has it is mentioned here Automatic Teller Machine (ATM), Point of Sales (POS), Telephone Banking, Smart Cards, Internet Banking etc Personal computers in the Banking industry was first introduced into Nigeria by Society Generale Bank as the popular PC easy access to the internet and World Wide Web (www) and internet is increasingly used by Bank’s as a channel of delivering the products and services to the numerous customers. Virtually almost all Banks in Nigeria have a web presence; this form of Banking is referred to as Internet Banking which is generally part of Electronic Banking.                           The delivery of products by banks on public domain is an indication of advertisement which is known has E-Commerce.  Electronic commerce on the other hand is a general term for any type of business or commercial transaction it involves the transfer of information across the internet. E-Commerce involves individuals and business organization exchanging   business   information   and   instructions   over   electronic   media                    using computers, telephones and other communication equipments. This covers a range of different types of business from consumers to retails products. However, Electronic banking as it is; is a product of E-Commerce in the field of banking and financial services. It’s offers different online services like balance enquiry, request for cheque

 

 

books, recording stop payment instructions, balance transfer instructions, account opening and other form of traditional banking services. The Internet allows businesses to use information more effectively, by allowing customers, suppliers, employees, and partners to get access to the business information they need, when they need it. These Internet- enabled services all translate to reduced cost: there are less overhead, greater economies of scale, and increased efficiency. E-Banking’ greatest promise is timelier, more valuable information accessible to more people, at reduced cost of information access. With the changes in business operations as a result of the Internet era, security concerns move from computer labs to the front page of newspapers. The promise of E-Banking is offset by the security challenges associated with the disintermediation of data access. One security challenge results from “cutting out the middleman,” that too often cuts out the information security the middleman provides. Another is the expansion of the user community from a small group of known, vetted users accessing data from the intranet, to thousands of users accessing data from the Internet. Application service providers (ASP) and exchanges offer especially stringent — and sometimes contradictory — requirements of per user and per customer security, while allowing secure data sharing among communities of interest. E- Banking depends on providing customers, partners, and employees with access to information, in a way that is controlled and secure. Technology must provide security to meet the challenges encountered by E-Banking. Virtually all software and hardware vendors claim to build secure products, but what assurance does an E-Banking have of a product’s security? E-Banking want a clear answer to the conflicting security claims they hear from vendors. How can you be confident about the security built into a product? Independent security evaluations against internationally-established security criteria provide assurance of vendors’ security claims.

Customer expectation, in terms of service delivery and other key factors have increased dramatically in recent years, as a result of the promise and delivery of the internet. Even after the “dot –com crash” these raised expectations linger.

The growth in the application and acceptance of internet-driven technologies means that delivering an enhanced service is more achievable than ever before, however it is also more complex and fraught with potential costs and risk. The internet introduces customers to a new perception of business time as always “on available 24/7, and demanding an urgent

 

 

and rapid response. The challenge for managers is to reconcile their business and their own personal perceptions of time with the perceived reality of internet time. The internet has decisively shifted the balance of power to the customer.

The internet is revolutionizing sales techniques and perceptions of leading brands, and the internet is intensifying competition in all its forms.

Banking are continuing to use the internet to add value for their customers; but in order for this to work effectively – maximizing opportunities, reducing risks and overcoming problems

– an E-Banking strategy is required as an impact.

 

The growth of the Web and Internet as new channels, the growth in their use by customers, the growth in their use by customers, and the floor of companies entering the market, presents a series of key challenges to companies. It is easy and cheap to put up a website. But to create an environment delivering effective service on the Web to a significant proportion of your customer base requires an E-Banking strategy.

Electronic Banking offers different online services like balance enquiry, request for cheque books, recording stop payment instructions, balance transfer instructions, account opening and other form of transitional Banking services.

1.2.   Statement of the Problem

 

In Nigeria, customers of banks today are no longer about safety of their funds and increase returns on their investments only. Customers demand efficient, fast and convenient services. Customers want a Bank that will offer them services that will meet their particular needs (personalized Banking) and support their Business goals for instance; businessmen want to travel without carryout cash for security reasons.